Grand Fortune code problem

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    bigdk1888

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    I will read your mind and the frightening thing for you is you won't even know it!
    It's not always the cards that win the pots...
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      • Index

        bigdk1888

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        I will read your mind and the frightening thing for you is you won't even know it!
        It's not always the cards that win the pots...
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          Super Hero
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        • Anchi
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        • Soad1
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        Check out this live chat conversation with Grand Fortune! Cheeky sods accusing LCB of stealing and hacking code!!

        Please wait for a site operator to respond.

        You are not currently in a chat session.

        You are now chatting with 'Gabriel'

        bigdave88: Hi my code is not working?

        bigdave88: I joined through Latest /Casino bonuses link

        bigdave88: codes LCB60FREE

        Gabriel: hi David

        Gabriel: where did you hear about this promotion ?

        bigdave88: on latest casino bonuses

        bigdave88: it said join through link download and enter code

        bigdave88: I've been member @ latest casino bonuses for 3 years so def qualify for their offers.

        Gabriel:

        sorry ,this promotion was for a specific forum of affiliate and unfortunately you do not qualify for this promotion , please make a deposit in order to receive 200% match bonus

        bigdave88: yes latest casino bonsues

        bigdave88: I assure you I qualify for this

        bigdave88: its a no deposit bonus

        bigdave88: this is where I came to the website from

        bigdave88: http://www.latestcasinobonuses.com/casinos/grand-fortune-casino.html

        Gabriel: I understand , if you were qualified you were going to get it automatically

        bigdave88: if thats the case it wouldn't have code there

        bigdave88: I did what was asked not my fault if the tracker did not work

        Gabriel: so what hapened is , we send this coupon code to a specific forum of affiliate , unfortunately the Code was hacked and put on that website

        bigdave88: its not been hacked!

        bigdave88: this is an lcb code

        bigdave88: they are a reputable site!

        Gabriel: I know what I am talking about David

        bigdave88: I would not speak ill of them or you guys will lose advertisement on the site...

        bigdave88: I'll simply paste this whole conversation to them

        Gabriel: that's fine David

        bigdave88: I'm a valued member of the site and I'll also complain about not receiving the bonus

        bigdave88: Are you really accusing Latest Casino Bonuses of hacking?

        Gabriel: I am not accusing them , but someone has put our code on that side

        bigdave88: right but where was this code?

        bigdave88: it sure as hell isn't on your actual website

        bigdave88: they are advertising your casino I really wouldn't say this stuff

        bigdave88: very powerful forum bad rep can't be restored..

        Gabriel: sorry David ,as I said I can not grant you that bonus

        bigdave88: no worries I think Lcb will love this..
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        bongo

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                        Indeed we do !  Thanks for the heads up Bigdk1888.  I can't speak for everyone else but I listen very carefully to people's experiences and more especially heed warning signs.  Thanks for sharing.
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        Cat50

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        Very important info and im glad you got the chat. Lets see them weasel out of this one.
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        zuga

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        "All it takes for evil to prevail is for good people to do nothing "

        Check out our No Deposit Casino and No Deposit Bingo lists.

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        I've assigned this to a new topic.

        Unfortunately some of these CS agents are undertrained and not too bright. And to say the code was "hacked" when it clearly has our name's abbreviation is plane stupid.

        Ok they might not know what LCB stands for, but that doesn't exonerates them for not being informed or for making  wild accusations that only makes them look dumb.

        With this said, I would not judge this casino too quickly just because of this one incompetent person. We will contact their casino representative about this, thats for sure.
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        Emma.lcb

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        Bigdk1888- a true super hero on LCB 
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        bigdk1888

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        I will read your mind and the frightening thing for you is you won't even know it!
        It's not always the cards that win the pots...
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          Super Hero
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        @ Zuga cheers man just had no idea where to put it so I bung it in the avoid category so people would notice it.

        @Memashecerlema awww stop it! I just like to inform people when there is foul play afoot nice to be nice !
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        Grand Fortune Ops

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        Hi Bigdk8888,

        Please accept my sincerest apologies for the way in which this was handled. The confusion came in due to the account not being tagged to LCB.

        This being said, the chat was not handled in the correct way and I can assure you that this is NOT the way that we deal with our valued players. The matter is currently being addressed.

        We are currently experiencing some issues with crediting of certain coupons on a software level from RTG. I will however be happy to credit your account with a suitable alternative bonus in the mean time.

        Please mail support and quote this message.

        Apologies once again for the confusion.

        My Best,
        Pieter
        Grand Fortune Ops
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        chillymellow

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        ...chillymellow...
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        I also received invalid code when I tried it after downloading.  I did find some free spins and used that coupon, so they probably won't credit me now anyway, but thought I would add that I had the problem, and I used the link on LCB
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        Cat50

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        chillymellow wrote:

        I also received invalid code when I tried it after downloading.  I did find some free spins and used that coupon, so they probably won't credit me now anyway, but thought I would add that I had the problem, and I used the link on LCB






        I personally think you should also get credited since there might be a problem with the code.Hope it works out. gl
      • Index

        bigdk1888

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        I will read your mind and the frightening thing for you is you won't even know it!
        It's not always the cards that win the pots...
        • 1367
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          Super Hero
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        chillymellow wrote:

        I also received invalid code when I tried it after downloading.  I did find some free spins and used that coupon, so they probably won't credit me now anyway, but thought I would add that I had the problem, and I used the link on LCB


        Yes Chilly contact live chat and explain that it never tracked you from LCB. There is still a problem adding the bonus's but they will email me when bonus is added they said.
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        Lootva

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        Well, I hope that everyone will get their bonus. Casino rep on the forum sounds really helpful and I hope that they will fix this issue asap!
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        cheetahwind

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        The coupon worked for me, yet the only issue I have with the casino.  Is the laggy spins.  I got tired of waiting 10 plus seconds for a spin to register.  Until they upgrade there servers, I'm not going to continue playing their.
      • Index

        bigdk1888

        • Super Hero
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        I will read your mind and the frightening thing for you is you won't even know it!
        It's not always the cards that win the pots...
        • 1367
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          Super Hero
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        Still not had my free bonus not impressed at all with them :|
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        chillymellow

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        Thanks for this post from:

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        here's my chat log...

        Please wait for a site operator to respond.

        You are now chatting with 'Michele'

        Michele: Welcome to our live chat service.

        Michele: How may I help you today?

        chillymellow: i never received the signup bonus from the code LCB60FREE,as there was a missing link to my registration coming from LCB. I was told Yes Chilly contact live chat and explain that it never tracked you from LCB. There is still a problem adding the bonus's but they will email me when bonus is added they said.

        Michele: please give me a moment whilst I review your account

        Michele: where did you get this bonus code?

        Michele: as it was only mend for specific forums

        chillymellow: latest casino bonuses...

        chillymellow: http://www.latestcasinobonuses.com/casinos/grand-fortune-casino.html

        Michele: okay becourse you did not come from this form

        Michele: therefore you are unable to claim this promo

        chillymellow: yes i did, michele, hence my problem. several of us had the same problem

        Michele: i've managed to credit your account with a $15 free bonus

        chillymellow: Grand Fortune Ops, your casino rep at lcb said this: Please accept my sincerest apologies for the way in which this was handled. The confusion came in due to the account not being tagged to LCB. This being said, the chat was not handled in the correct way and I can assure you that this is NOT the way that we deal with our valued players. The matter is currently being addressed. We are currently experiencing some issues with crediting of certain coupons on a software level from RTG. I will however be happy to credit your account with a suitable alternative bonus in the mean time. Please mail support and quote this message.

        chillymellow: I appreciate the 15, really, but it's not exactly a suitable alternative

        Michele: you are also welcome to use the following bonus code for your first deposit

        Michele: that is a 200% up to 2000

        Michele: the code name is WELCOME1

        Michele: in the mean time I'll escalate your issue to Management for further investigation

        chillymellow: well, i'll get back with LCB and your rep, and thanks for escalating.
      • Index

        bigdk1888

        • Super Hero
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        I will read your mind and the frightening thing for you is you won't even know it!
        It's not always the cards that win the pots...
        • 1367
          thanks given
        • 1058
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          Super Hero
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        chillymellow wrote:

        here's my chat log...


        On the bright side the wagering is less with a 15 free chip but that's the only real upside to this turn of events Chilly !

      lcb activities in the last 24 hours

      • 30
        new members
      • 614
        members online
      • 13557
        guests online
      • 104
        new posts
      • 1392
        free games played
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