Grand Parker, false advertise

Anything related to casinos, casino games, new casinos, tournaments etc.
Headline back 23
    3,958
    views
    12
    replies
    Last post ago about 5 years by kattboots
    No avatar normal
    • Started by
      Superstar Member
      5793
    • last active 4 months ago

    Readers of this topic also read:

    Please or register to post or comment.
      • No avatar normal
        • Started by
          Superstar Member
          5793
        • last active 4 months ago

        Thanks for this post from:

        • Putting on lipstick emoticon 1
        • 2d4818989f1ca7ccfaccc9b2527a6916
        Please wait for a site operator to respond.

        You are now chatting with 'Brett'

        Brett: Welcome to Grand Parker Casino, my name is Brett. May I have your username and how may I help you?

        you: I made my 3rd deposit and finished playing it already. can I get the $20 free chip please?

        you: username is xxxxxx

        Brett: Just a moment please. Thank you.

        Brett: I appreciate your patience and will be with you shortly.

        Brett: May I have your email address, please?

        username is xxxxx, I'm sorry

        Brett: ok

        Brett: I appreciate your patience and will be with you shortly.

        Brett: my manager autorized $10 free chip for you this time

        Brett: would you like me add it for slot games?

        taa: the welcome message said $10, $15 and $20 after each deposit

        taa: Welcome to the Grand Parker Casino! Now that you’ve signed up, you’re moments away from playing at the most exclusive and luxurious casino online! Get the full Grand Parker experience with our amazing welcome bonuses: Get up to $8,000 FREE over your first three deposits: 1st deposit: Use code GRAND250 for a 250% match bonus – get an extra $10 free after playing! 2nd deposit: Use code GRAND250 for a 250% match bonus – get an extra $15 free after playing! 3rd deposit: Use code PARKER300 for a 300% match bonus – get an extra $20 free after playing! To claim your free cash simply visit customer support on Live Chat and request “Grand Parker 10, 15, or 20.” Your Bonus and Free Chip are valid on the following games: European Slot Poker, Keno, Real Series Video Slots, Scratch Cards, Slots, and Bingo Games Thank you again for joining Grand Parker Casino. Good Luck! Grand Parker Support

        Brett: i'm sorry but that promotion was valid on 2011

        Brett: at this year we have another promotion

        taa: that's the welcome bonus you guys advertise, it didn't say anything about expiration date

        taa: that message is still in my lobby inbox message

        Brett: Just a moment please. Thank you.

        Brett: Sir would you like me to add this $10 free chip to your account?

        taa: wow, this is false advertise

        taa: yeah please

        taa: our casino forum been monitoring your casino, I bet they won't like the info that I'm gonna post there after this

        Brett: bonus now is on your account

        Brett: please enjoy playing with grand parker casino

        taa: you guys don't honor what you promises us, what can we expect from your casino

        taa: thanks for the bonus
      • Images
        • Replied by
          Superstar Member
          6203
        • last active 12 hrs ago
        seems to me if you withdraw a large amount there might be a problem 8'|
      • Index
        • Replied by
          admin
          20461
        • last active 5 hrs ago
        Was there a date on the message Taaa?

        I'm surprised he didn't just cough up the extra $10. 

        blue
      • Avatar 10280
        • Replied by
          Full Member
          125
        • last active 7 months ago
        I don't understand any casino telling you they are going to give you money if your deposit and bonus don't win. It's like they are planning on you not winning. So save your first deposit youll be money ahead. Just sayin!
      • Index
        • Replied by
          admin
          2086
        • last active 7 hrs ago

        Thanks for this post from:

        • Putting on lipstick emoticon 1
        • No avatar small
        Things like these make me put casino bonus at the bottom of my list of priorities when i choose a casino to play. If i get something for free thats cool, but if i dont its still cool because i played the casino in which i enjoy cool games, knowledgable CS and fast withdrawals.

        But if they dont want to give you something and they advertise lies like this, its an outrage that is best punished by not depositing there anymore. Even if they failed to update the lobby its still their mistake and puts a perspective on a quality of their casino.
      • Putting on lipstick emoticon 1
        • Replied by
          admin
          12423
        • last active 3 hrs ago
        Taaa it is their loss because they no longer have a good depositing customer. I think what adds insult to injury is how lowly the live chat handled it. Instead of at least trying to justify it, he pretty much ignores what you are saying.

        If this was a first time complaint you think he would of said please hold. But this guy seemed all to familiar with the complaint and had a quick answer. Definitely a shady operation and a NO NO casino to play at!

        Lips
      • Index
        • Replied by
          admin
          2086
        • last active 7 hrs ago
        To be quite frank lips now that you mentioned it, that CSR looks more to me like he is uninformed about what free chips and in which circumstances he can give and that he had no clue about what taadaa was talking about untill he pasted him the message Thats my impression.
      • No avatar normal
        • Replied by
          Superstar Member
          5793
        • last active 4 months ago
        blueday wrote:

        Was there a date on the message Taaa?

        I'm surprised he didn't just cough up the extra $10. 

        blue


        no blue, there's no expiration date or anything.  The message said that $10, $15 and $20 free chip after each deposit.
      • Putting on lipstick emoticon 1
        • Replied by
          admin
          12423
        • last active 3 hrs ago
        drtheolen wrote:

        To be quite frank lips now that you mentioned it, that CSR looks more to me like he is uninformed about what free chips and in which circumstances he can give and that he had no clue about what taadaa was talking about untill he pasted him the message Thats my impression.


        True, but he was not uniformed when it came to giving a lousy accuse that it was an expired promo from 2011. Seems to me they inform them real quick on what to say when it comes to denying an offer. Would be nice if they educated the staff on all phases not just the ones that will deny a player.

        Lips
      • Index
        • Replied by
          admin
          20461
        • last active 5 hrs ago
        TAAADAAA wrote:

        blueday wrote:

        Was there a date on the message Taaa?

        I'm surprised he didn't just cough up the extra $10. 

        blue


        no blue, there's no expiration date or anything.  The message said that $10, $15 and $20 free chip after each deposit.


        Then it's just a ruse to get you to deposit.  I'm guessing you never would have deposited 3 times if it showed only $10 for the 3rd free chip.  It is so wrong that they can just get away with this.

        blue
      • No avatar normal
        • Replied by
          Mighty! Member
          4840
        • last active 5 days ago

        Thanks for this post from:

        • No avatar small
        I agree with Blue, why couldn't they of just forked up the extra 10?..and i also agree with Lips,they are losing a big time depositor, not to mention the 45,000 strong members of this site, most of who that read and trust the words of our members experiences.. even if it was expired or so they say, promotions can be withdrawn at any time BUT for good business purposes customers should be compensated and site operators should be fully aware so they don't look as if they are just making it up as they go along.. you deposited on the advertisement which is STILL valid to us as customers.. i have the same ad, the excuse to not let you have a measly 20 chip as being no longer valid is nothing but shady...
      • 9s1jj83
        • Replied by
          Mighty! Member
          2806
        • last active 15 days ago

        Thanks for this post from:

        • No avatar small
        That is just plain wrong TAAADAAA! Glad you posted that chat here, shows the CSR did not care one wit and he said he asked his manager who obviously did not care either. I know I will not deposit with them after this.

        Perhaps if enough of us just closed our accounts with them telling them this is the reason, that perhaps they might just start caring a bit more.

        katt

      lcb activities in the last 24 hours

      • 24
        new members
      • 657
        members online
      • 21903
        guests online
      • 153
        new posts
      • 2467
        free games played
      Join the club

      Most viewed forum topics

      • Index
        A lot of members have said they are not keen on some of the casinos available in the Shop. Many of you requested Intertops, which has been added in the last week however, I would love to hear about your favourite...
        Which Casinos would you like to see in the LCB Shop?
      • Index
        Introducing the newest member of the bgo casino family, PowerSpins.com, where you get free spins every day.Log in at powerspins.com now using your bgo username and password where 50 free spins are waiting for you - no...
        Power Spins Casino No Deposit
      • Index
        Dear LCBers, Everum casino is giving away free spins every time a new slot has been released to the fastest players who post their casino usernames here on this thread. Please note: US players are not allowed to...
        Exclusive Express Promos at Everum Casino

      Join today and start earning rewards

      You will immediately get full access to our online casino forum/chat plus receive our newsletter with news & exclusive bonuses every month.
      S logo
      Select Language
      Search
      Search Results

      Report to moderator

      Use this function to inform the moderators and administrator of an abusive or wrongly posted message.

      Please note that your email address will be revealed to the moderators if you use this

      Submit