Help! (vegas strip casino)

Anything related to casinos, casino games, new casinos, tournaments etc.
Headline back 2
    2,291
    views
    4
    replies
    Last post ago almost 7 years by Jocan16
    No avatar normal

    laurastengel

      Newbie
    • offline
    • 0
      thanks given
    • 0
      thanks received
    • Started by
      Newbie
      2
    • last active almost 7 years ago

    Readers of this topic also read:

    Please or register to post or comment.
      • No avatar normal

        laurastengel

          Newbie
        • offline
        • 0
          thanks given
        • 0
          thanks received
        • Started by
          Newbie
          2
        • last active almost 7 years ago
        I've had a withdraw submitted 3 times to vegas strip casino since 1/21/10.
        I was told after the first time my withdraw was denied that my docs were never received even though i had sent them. so I did as I was asked and resent the docs again and re-submitted the withdraw on 1/30/10. low and behold i was denied again... So, i thought to myself, did i forget something? I contacted support today to see if i could get an answer to why i keep getting denied...here's what i got from them:

        A site operator will be with you momentarily. Please be reminded, in order to ensure your future deposits and withdrawals are processed efficiently, it is very important to verify that we have your current personal information updated in our system along with any documentation necessary for withdrawals. Thank you for your cooperation.
        Thank you for using our LiveChat Service. This is 'Sophie'. How can I help you?
        Sophie: Hello!
        lstengel06: hi sophie
        lstengel06: i seem to be having trouble with my withdraw, can you help?
        Sophie: One moment please
        Sophie: May I have your correct username please ?
        lstengel06: lstengel25
        Sophie: When did you send the documents required ? 
        lstengel06: yes twice
        lstengel06: sec
        Sophie: You will need to wait for the pop up message as soon as you enter to the casino letting you know that everything is on file
        lstengel06: on 1/30/10
        lstengel06: why wouldnt it be on file after this long?
        Sophie: One more moment. I apologize for the wait.
        Sophie: Thank you for holding. I will be with you in a few moments.
        lstengel06: ....
        Sophie: Accounting dept is a bit behind scheduled,but you should received the message anytime soon
        lstengel06: its been 13 busines days since i submitted my docs, let alone a withdraw
        Chat session has ended.


      • Putting on lipstick emoticon 1

        Lipstick

          admin
        • female
        • offline
        • 6795
          thanks given
        • 10280
          thanks received
        • Replied by
          admin
          12,318
        • last active 2 hrs ago
        Hi Laura,

        I'm sorry to hear you have these problems. I know how frustrated you must feel. Unfortunately, this is a rogue casino and known for this type of actions.

        Only think i can say to you is to be relentless in your pursuit to get paid. Email support every day. Contact chat daily. Be as big of a pain as they are to you by not paying you.

        Don't give up. Please let us know how it all turns out. I have my fingers crossed for you.

        Lips
      • No avatar normal

        TAAADAAA

          Superstar Member
        • male
        • offline
        • 1652
          thanks given
        • 1519
          thanks received
        • Replied by
          Superstar Member
          5,793
        • last active 28 days ago
        if you can send your docs by email, fax it to them and call them right after you fax it to make sure that they receive it.  Virtual group did this to me before and that's how I handled it.

        gl of getting your money.  BTW, find a reputable rtg casino to play like casino titan, cherry red, ....  and stay away from the rogues.
      • Avatar 17560

        Jocan16

          Full Member
        • offline
        • 13
          thanks given
        • 39
          thanks received
        • Replied by
          Full Member
          215
        • last active 4 months ago
        It is kind of a "pick your poison" type deal.. Win with the rogues but you can never cash out or lose with the legitimates and never cash out.

        Only kidding..err..sort of.

        I know I am pretty new, but I believe this is the 3rd or 4th post with the exact same type of live chat messages about the rogues.  Sketchy sketchy business practices.

      lcb activities in the last 24 hours

      • 29
        new members
      • 634
        members online
      • 11833
        guests online
      • 71
        new posts
      • 3420
        free games played
      Join the club

      Most viewed forum posts

      • Putting on lipstick emoticon 1
        Hi LCB'ers,Here is a list of freebies that are not on the weekly code list. This list includes casinos to check your acct, call/email for free chip and casinos not listed here at our forum.  I will update this list on...
        More Free Chips
      • 200 zpsnwkvewod
        Hello dear LCBers,LimoPlay Casino has something special in stored for you!!Each week Vitali, the lovely casino representative from LimoPlay will be posting a new contest. Please subscribe to this thread by clicking on...
        Win free spins and more every week with LimoPlay
      • Putting on lipstick emoticon 1
        LCB $250 August Contest – Lets Play Roulette     Hi LCB'ers because of the launch of the new site design i had to temporarily close this contest. Lets start fresh - for any member that may have already enterted a...
        CLOSED - LCB $250 August Contest – Lets Play Roulette

      Join today and start earning rewards

      You will immediately get full access to our online casino forum/chat plus receive our newsletter with news & exclusive bonuses every month.
      S logo
      Select Language
      Search
      Search Results

      Report to moderator

      Use this function to inform the moderators and administrator of an abusive or wrongly posted message.

      Please note that your email address will be revealed to the moderators if you use this

      Submit
      39012170