Ok, I'm new and don't wish to step on any toes of casino's & the like here, so I'll be considerate as I'm not sure what the policy is when it comes to airing grievences about casino behavior here. Bear with me as I need to bounce this off of other folks and I also want to be fair to the casino involved. Please let me know if I'm out of line.
This particular casino I had just established myself with, got my docs in, had them approved, even made 2 $1000 withdrawls already, so I'm thinking all is well. And it likely still is. I had my withdrawl in 48 hrs, wait time and payment to mywallet included. Fast fast fast, so I'm happy with this deal. Anyway this is what happens: I've gotten my first 2k from them, Make anothe deposit & I play some more & rack up another 2k in withdrawls. So feeling good. Then I'm in the waiting period & I think ah what the heck I'll re-deposit 1000, which I do. However I have a bonus I have requested that will bonus me up to 400 which I have forgotten about. So I make the redeposit and there system kicks me the bonus, so now I have 1400 (the bonus was a 100% up to 400). A little bummed as my play through just increased. The play through for the Deposit + Bonus for this bonus is 22x. So my math is as such 1000 + 400 = 1400 x 22= $30,800 for my play through. I figure what the heck lets shoot for the moon. Which happens! I play a new game (physadelic Sixties, which by the way rocks if you get the machine when it's on a roll)
So what ensues is an amazing run. I spend the next 5+ hours walking that money up to $9000 (I was playing $20 per pull). So Up it goes and then it starts to fall. I figure no worries I'm way ahead, & when it gets to 5K I'm done. It get's to 5k and I figure I must have easily made my play through (which when I contacted the casino to check I was within 2K of the 30,8000 play through) however they (and this is where it gets a bit shistery on the casino's part) They informed me that I had a 66x play through.
Here's the f'd up logic....or at least the best I can make of it. They claim that because I over deposited against the bonus that the original amount of play through was now somehow 66x. I say somehow because no matter how I tryed to explain there crazy BS change in the rules they kept claiming the math was the same. Can someone help me make sence of this. Really truely I see no mathimatical equation here that makes sence. (Pure & simple I felt screwed.). Maybe I'm missing something here. Anyway I do intend to play there again, however I aint taking any bonus money from them. I don't mind the play through idea and all, in general, & I realize gotta have big winnings, but when they change the rules after winning that blows. As well this casino and a sister casino with the same software changed my betting limits after winning with them. I hate that too. So at the end of the day nada in this casino after that run anyways. (couldn't hold out for the additional $66,000 they taked on.)
Ok enough about the loosing stories, got those outta the way. It's way more fun to give ya the big wins. But I had to air that and it was really eating at me.
So how appropriate is it on this board to give casino names etc, for the good and the bad experiences? (well good ones I figure it's ok)
Ben
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