I am a bit confused about this deal

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Last post ago over 6 years by blueday
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genenco

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"Today, most of the good people are afraid to be good. They strive to be broadminded and tolerant. It is fashionable to be tolerant but mostly tolerant of evil and this new code has reached the proportions of demanding intolerance of good."
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      genenco

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      "Today, most of the good people are afraid to be good. They strive to be broadminded and tolerant. It is fashionable to be tolerant but mostly tolerant of evil and this new code has reached the proportions of demanding intolerance of good."
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      OK, here a pic I took (Screenshot) after the dealing was done. I am not brainiac, but 5 card stup poker (Carribbean) should only have 4 of each card value (4 aces, 4 kings, queens and so on) so how does it come to be, that 5 Jacks show up?

      What am I not understanding?
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      helwin

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        I don't know much about it, but either it's two or more decks or a malfunction
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      blueday

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        See the "shoe" top right of the picture genenco - there are probably 5 or 6 decks of cards being used which is standard for blackjack/casino card games.

        blue
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        genenco

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        "Today, most of the good people are afraid to be good. They strive to be broadminded and tolerant. It is fashionable to be tolerant but mostly tolerant of evil and this new code has reached the proportions of demanding intolerance of good."
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        blueday wrote:

        See the "shoe" top right of the picture genenco - there are probably 5 or 6 decks of cards being used which is standard for blackjack/casino card games.

        blue



        Yes I see that Blue, but this is supposed to be "Stud" poker. You get 5 cards, no more draws and I've played such at a casino 15 min away and they use a single deck for every deal.

        I would say they don't make that very clear...Maybe I should write and ask if that's what they do....

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        blueday

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          Hey Genenco,

          I think it's a great idea to write and ask them.  I for one would love to know.

          Thanks,.

          blue
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          genenco

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          "Today, most of the good people are afraid to be good. They strive to be broadminded and tolerant. It is fashionable to be tolerant but mostly tolerant of evil and this new code has reached the proportions of demanding intolerance of good."
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          OK Blue here's their ( :'(SOB :'() answer...

          I wrote to them, mentioning that this was 5 card STUD POKER. I was only curious, not cussing them out at all...Here's their reply....

          REFERENCE NUMBER: LTK6180272548X  Please use this ticket number in any correspondence with us.
          SUBJECT: Confused about this deal

          Dear Customer,

          Thank you for contacting Caribbean Gold. 

          >>>>>Yes the Black Jack game is a multideck game not single. <<<<<

          We truly appreciate your comments and your business at Caribbean Gold.
          For further questions or comments, please feel free to contact us at anytime.

          Good Luck and have a great day!
           
          Sincerely,
           
          Melisa
          Caribbean Gold
          24 Hour Customer Support
          1-866-546-0450 (Toll Free)
          05999-733-1285 (International)
          Fax: 05999-737-4776
          Fax: 1-800-887-8691(Toll Free)
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          Imagin.ation

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          Oh my... blackjack? where do you mention blackjack?.. Carribean 5 card stud is what i without a doubt see.. but isn't that played with more then one deck?

          I cannot help to laugh at this genenco.. please forgive me..
          >>>>>Yes the Black Jack game is a multideck game not single. <<<<<
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          genenco

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          "Today, most of the good people are afraid to be good. They strive to be broadminded and tolerant. It is fashionable to be tolerant but mostly tolerant of evil and this new code has reached the proportions of demanding intolerance of good."
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          I know it's IS funny as it's obvious they didn't actually see the picture or even pay attention to what I typed.

          I'm "Hoping" for a response to my reply to theirs..Nope, no cussing, but I suspect they aren't well schooled in english as it is typed either.

          In regards to Stud poker (Any kind) you only get 5 cards and that's it and I have never seen it played with more then one deck.
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          genenco

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          "Today, most of the good people are afraid to be good. They strive to be broadminded and tolerant. It is fashionable to be tolerant but mostly tolerant of evil and this new code has reached the proportions of demanding intolerance of good."
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          Well, they responded saying that the "Shoe" operates with  5 52 card decks. Never have I seen this and now just won't play that game...Give me the shivers it does!
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          blueday

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            genenco wrote:

            Well, they responded saying that the "Shoe" operates with  5 52 card decks. Never have I seen this and now just won't play that game...Give me the shivers it does!


            At least you got an answer to your question this time though.  It is normal practice I think you will find.

            blue
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            genenco

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            "Today, most of the good people are afraid to be good. They strive to be broadminded and tolerant. It is fashionable to be tolerant but mostly tolerant of evil and this new code has reached the proportions of demanding intolerance of good."
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            Well, Blue I have to finish and say "Nope, this was NOT normal" especially from previous dealings with Vegas Techs.

            However, this VT was a bit more classy in not lying, denying or ignoring my emails.
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            Cat50

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            well hun glad it was cleared up and if i may add a bit of unsolicited advice go with your first mind if you feel somethings not right then stick to it 
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            blueday

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              genenco wrote:

              Well, Blue I have to finish and say "Nope, this was NOT normal" especially from previous dealings with Vegas Techs.

              However, this VT was a bit more classy in not lying, denying or ignoring my emails.


              I guess that's something that they didn't lie about it.  As you had sent them the screeny, it would have been pointless for them to lie.  Had they lied, a glitch in the software would have cost them a huge amount of money!

              blue

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