I am only urging caution

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Last post made 14 years ago by genenco
genenco
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  • genenco
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  • Hello folks.

    Well, for the past week, I have been playing those free slot tourneys and nope
    haven't won a dime. But I am not disappointed.

    However, tonight I am a bit concerned and will pass this onto all of you.

    Tonight, I was playing at the following casinos.

    Millionaire Casino
    Super Slots
    Vip Slots
    Silver Dollar
    English Harbor.

    The game for the free slot tourney is "Independence Day" a game which I do
    like. However tonight, I noticed something was wrong. It took me a bit and
    then I noticed on the last reels 4 & 5 that the symbol "Declaration of Independence"
    was NOT showing on these reels.

    You need 3 on a active payline to have the bonus round.

    Needless to say, it's hard enough to get three, especially when you only HAVE
    three working instead of five like you should.

    I did carefully look at ALL the casinos and the free play areas AND the paytable
    to assure myself I wasn't in the wrong.

    I have contacted each of the casinos via email and their online form. I will let
    you know what happens, but for now I would suggest caution if playing this game.

    That's all for now. I am tired and wiped out (Yes, free bankroll was depleted in
    less then 2 hours and this made me start paying attention) and I am going to bed.

    Good night and I am only urging caution, not anything which might lead to a
    situation which might get out of hand.


  • if any other members of these sites can take some time spinning this game to verify the observation... it would be most helpful.

    A similar occurrence happened awhile back at the top games casinos for the game "Dougies Delight"... in that case it was in the bonus game, the only place to hit the Mega jackpot of 5 wilds... however there was no wild symbol on the fifth wheel making it impossible to win. once detected and confirmed by players the uproar almost shut a few of these casinos down.

  • Yes i'm in those tourneys and he is right, first three reels is all
    but i thought thats the way it was, i didn't look at the paytable
    to see whether they only appear on the first three or if
    they are supposed to appear on all 5 reals, they never popped up
    on reels 4 & 5..

    The independance day symbols are not wilds, they only pay for bonus when hit
    you must get 3 on a payline

  • I have contacted customer support at English Harbour so they can look into the matter.
    i will provide feedback when it is returned.

    Here is a copy of the e-mail I sent:


    "Dear Sirs:
    I am a moderator at the forum for lcb.org, the forum being available here: https://lcb.org/onlinecasinobonusforum/.

    It was brought to my attention that there may be an issue with your "independance day" slot game in that two of the needed bonus symbols are completly missing from reels 4 & 5.

    I have requested independant verification by additional members of your site (by the way it is being reported currently at all vegas tech casino's so issue may be on software side) and have had it verified.

    As our site has a little over 12,000 active members who are now aware of the situation i felt it best to contact you directly.
    Please check into this and if you find our observation correct, place the game on hold till the problem is corrected.

    Once corrected please contact me at jimbeaux63@yahoo.com or on our forum and i will ensure that players are aware that the situation was found and corrected promptly.

                 Thank You,
                James Wickham
          no-Deposit casino moderator
    https://lcb.org/onlinecasinobonusforum/

    PS I am posting a copy of this message to the forum so players can be assured that you are aware of the issue and will be working to correct it."

  • As always Jimb.. excellent
    And Thank you Genenco for the heads up!
    Thats kinda messed up..
    An observant and detailed man is just so so..
    What's the word i'm looking for? lol

  • In my case, it was just something I "Caught"...

    I've been playing for (Like I said a week) and never have had the bankroll deplete so quickly. and it was only on the last casino I caught it.

    In regards to your playing and thought "That's just the way it is"

    I would agree, except when I have played other casinos, they have different settings and so I would have expected the bonus area to say "Such and such only appear on reels 1, 2 & 3"

    Similar to the game "Rain Dance" on the RTG casinos. Indian Chief only appears on reels 1 & 5 and the coyotes on reels 1through 5. But the paytable/bonus rounds explain this. Nowhere could I find anything to let me know if 3 was the amount or there were supposed to be more.

    Oh an Jimbeaux? That was a well thought out letter.

    I haven't received any response, but considering it's the weekend..Didn't really expect any yet smiley

    I will say this, this is one of the few times I looked and then looked harder before I said anything. Wanted to make sure I was on the side of angels before getting forked in the butt cheesy

  • I saw a post in another forum regarding this groups tourneys.  They said they have ghost players in the tourney and the randomness of the games are questionable.  Alot of Vegas Technology casinos were recently blacklisted for spamming and other complaints.  It's a shame because I know English Harbour used to be a very honest casino.  I agree with Genenco...proceed with caution

  • genenco.. im a little curious, how did you do with funky chicken?
    i swear, 50.00 at each of those, and i got 2 chicken 2 times..
    out of all 5 places...
    and i play half  the 50.00 @ 6.25 a spin, the other half i lower to 1.25

  • Do you think when they post the standings ie. 1st place john b - $127,980 lol or something rediculous like that. You must get really lucky to get it THAT high on slots.


  • genenco.. im a little curious, how did you do with funky chicken?
    i swear, 50.00 at each of those, and i got 2 chicken 2 times..
    out of all 5 places...

    and i play half  the 50.00 @ 6.25 a spin, the other half i lower to 1.25


    Well (Damn I'm embarrassed about this)  I have 6 casinos all tied into this tourney (Caribbean Gold my sixth casino) and so I hit Millionaire first as when it does the 3 reel slots, they ALWAYS have you betting $2 to start with. You CANNOT go lower and I dislike that. So I made them first.

    I thought like PMM2008 says "Win big or go home" and so I cranked that sucker up to $6.25 and the 3rd spin hit four of those chickens and soon was cracking $1,409.44 (Or something about there) and stayed at that for about an hour.

    I tell you, it was then I started looking around at the game and the wheels spin so slow the game is actually quite boring..Plus the "Bounce" on the slot makes me question the honesty of it.

    So, I find an options and stop the animation, which in turn reduces the wait til from 20-40 seconds to about 1-2 seconds.

    I then hit quite quickly three chickens and twice more then chickens in the bonus round. How can I lose? Right?

    Well, I decided on a smoke and set the sucker to $12.50 and set for 500 spins.I cam back to find the machine basically depleted and I'm sitting there with (Here it comes) egg on my face for being such a dolt as to not reset back to the $1.25, or the $6.25 or even to stay at $12.50 and return the animation to normal. I think I'd still be playing right now if I had done this.

    The rest of the casinos were so-so, I believe I got Silver dollar to $500 at one point, but it too was depleted.

    I was stunned as for a brief moment with Millionaire I was in the top 25 players...(Sigh) So close, yet so far.

    That's why I like the 4 hand VP as there's like 41 places paying and I possibly have a better chance playing that. But that's what happened to me this tourney..(Blush)

    In closing I will say this as I have been watching. Rarely and I mean RARELY is those at the top there, come the next day. I've only seen one person be at the top and stay there (They must have bet big and hit big too) the whole time.

    I don't liken it to skill, it's like you're handed 6 tickets..Maybe one will be the lucky one and so, that's it.

  • Do you think when they post the standings ie. 1st place john b - $127,980 lol or something rediculous like that. You must get really lucky to get it THAT high on slots.


    Yes, I have played and the slot game was "Wild Cherry" and that's one which if you're on the lucky machine and bet limit ($10 I believe or $25) and hit the three cherries you get 25,000 coins.

    So that's not hard to believe and you see that and think "Damnnnnnnnnnnnnn, that must have made them crap their shorts!"
  • I've been in first place alot of times, but i can never hold it
    i tried and tried, for some reason it will just suddenly stop
    hitting ANYTHING and drop to depleted..
    Even when i just stop playing holding 1st place, or just play really slowly
    it drops, i always say now i'm in first place, why can't i get the big
    hits now?
    I do have alot of fun playing, and its free lol
    They don't seem to spin slow, they do about average
    One day i'm gonna win that 1st place prize!

  • I'm still waiting from ANY of those casinos I have written to regarding this issue.

    Not complaining, but even an email saying "There's no problem" would have been good or at least expected.

    So far, just the wind blowing by..(Oh! A tumbleweed!!)

  • I too have heard nothing back to my emails.

    if anyone else is still currently playing at the vegas tech casinos, Please try the "Independence Day" slot game and keep an eye out for the "Declaration of Independence" bonus symbols on reels 4 and 5.

    I am unable to load the games because the stupid software thinks I live in kentucky.

  • By the way Jimbeaux. When (Should you ever have the chance) to see the snapshot that the casinos show as your mouse moves over the selections, you'll see in the snapshot, that there's a"Declaration of Independence" on the fourth reel.

    So I am pretty sure you probably are right it's on the software side and not intentional by the casinos.

    But not to have them respond in any way, shape of fashion is ..Well...Strange.

  • Just an update for those who care.

    On Friday, August 14th, I received "Bonus Deposit" offers from Millionaire Casino and Super slots.

    Here's the letter I sent them.:
    __________________________________________________________________

    Sirs,

    Thank you for your offer. However, due to a lack of response on your casinos behalf, I find I cannot deposit at your casino, nor any of the other casinos which you share software usage with.

    This is due to one game. "Independence Day" which I believe is flawed.

    In the game, the "Declaration of Independence" is the bonus symbol. In the game, you must line up three symbols to have the bonus round. However, I have only seen three symbols when I believe there should be more.

    I arrived at this conclusion after playing one tournament and seeing no other symbols, except on the first three reels. However, on the "Snapshot" of the game you get when passing the mouse over the menu selection, you'll see a symbol on the fourth reel.

    I have already notified your tech department, but no answer was received of any type of response. So, I have grave doubts the game is fair and correctly coded for your casino.

    Be assured, I will play the tournaments, but I will NOT deposit till this is remedied.

    Best regards


    Dalbert Bailey
    _____________________________________________________________________
    Well, I received responses from both casinos promising response within 24 hours...Uh-huh..But knowing that this was a Friday, I knew they'd "Back Burner" this for the weekend. Not a problem as like I said in the letter, I wasn't going to deposit till this was resolved.

    Well, today after 1 week, I now sent the following:
    ____________________________________________________________________
    Sirs,

    Today is Friday, the 21st of august. I was told by you that a representative would contact me within 24 hours. Now knowing this was a Friday, I then thought to wait till the following Monday. No response received...In fact, no response of any kind has been received.

    This only reinforces my belief that depositing with your casino is risky as if I cannot get a technical question answered in a timely manner, then woe to me to try and win and withdraw from your casino.

    I truly think this issue is more then your casino group would even dare comment on, and so this is acknowledged as dismissal of my observation of this issue.

    Sincerely


    Dalbert Bailey
    ____________________________________________________________________

    I am having even graver doubts to the casino group (English Harbor Group) will admit or even respond as this issue is possibly a major financial blow as they very well might have cost their players a bit of cash..

    Yes, many would say I have now "Slapped" them in the face. Well, I won't lose out on anything as I'm not about to deposit to them any time soon. I have found at times though, it sometimes takes a stiff slap to wake someone up and clear their heads.

    However, I doubt even this will do the job.

  • Well, I guess I kind of touched a nerve with them. However, the nerve I touched, wasn't connected to a brain. Here's their response:
    ____________________________________________________________________

    Dear Dalbert,

    Thank you for contacting Super Slots.   

    We would like to take this opportunity to address your concerns regarding your recent gaming.

    Every now and then we get a few mails from dissatisfied customers, in addition to many thank you and appreciation emails.

    Our software utilizes a sophisticated Random Number Generator that ensures a randomized outcome for all the games. As a result, we have many players who win, and at the same time others who lose; this is the nature of gambling.

    With regards to the software, the Casino is fully licensed by the government of Curacao Netherlands Antilles and the RNG (Random Number Generator) utilized by our software has been checked by an internationally recognized and respected Accredited Testing Facility. The software was found to be completely random and 100% fair. If this were not the case, we would not be operating.

    In addition, our software is a fully closed system, meaning that it is not possible for us to alter or modify game results in any way. Note that we reviewed the game and all is fine with it.

    Our Casino is much like any other business; some days we lose money and others we win.

    You can rest assure that the games are fair and honest, and you do have a very good chance of winning.
    _____________________________________________________________________

    Now, in all fairness, I don't believe I said they were "Cheating" I did possibly question their honesty. However, their response shows they truly didn't look at the game, or are ignoring the glaring obviousness of this.

    More details to follow..I should start a blog about this, but it's too boring. Oh, I did send a email back to them. I forgot to include it so here it is...
    __________________________________________________________________

    Sirs,

    Please point out, where I said you had an unfair game or advantage or had "Rigged" or "Tampered" with the slot games?

    I emailed you last week in regards to a slot game which has a screen shot which shows a symbol which does not show up in the game.

    Now how is this perceived that I am saying you have tampered with the game? In fact, this is across ALL of the casinos in your group.

    Therefore, it is not your casino, but the software which is at fault, which means you should contact the provider about this, or you can send me their email address and I'll happily continue this conversation with them.

    In any case, I cannot be a "Dissatisfied Customer" if I have not deposited yet. Therefore, trying to pass the fault back to me, is a scurrilous act which makes me wonder more about your casino further.

    I ask only one of two things. Forward this email the the company/owner of the software, or provide me with their email address and I'll talk with them.

    Sincerely

    Dalbert Bailey

  • I tell you, it's like dealing with a 7-9 year old sometimes with these support people. I'm at the point of just not ever depositing and dropping the whole matter and just playing their free tourneys and letting others just suffer.

    Here's their reply (and then my response) At least they finally did choose to respond on a weekend.>wow! I'm stunned!!


    > From: Superslots Casino - support <support@superslots.com>
    > Subject: RE: Sorry, but I will not deposit. (LTK145014158736X)
    > > Date: Saturday, August 22, 2009, 3:14 PM
    >
    >
    > REFERENCE NUMBER: LTK145014158736X  Please use this
    > ticket number in any correspondence with us.
    > SUBJECT: Sorry, but I will not deposit.
    >
    > Dear Dalbert,
    >
    > Thank you for contacting Super Slots.   
    >
    >
    > We would like to inform you that the game was revised by us
    > and we could not see any faults in this. All is triggered
    > accordingly with is also including the bonus round. As we
    > could not see or find any faults we grant you the previous
    > answer.
    >   
    > Please know that we were however not able to find your
    > screenshot attached
    >
    > We truly appreciate your comments and your business at
    > Super Slots.
    > For further questions or comments, please feel free to
    > contact us at anytime.
    >
    > Good Luck and have a great day!
    >
    >
    > Sincerely,
    >
    > Muyin


    Dear Support,

    Let me try again to explain what you are not understanding.

    When the casino has finished loading, you see a room with areas which denote the games. OK?

    You then decide "Slots"

    You then place the mouse over that section and the list drops down, exposing the varied slot games.

    You then move the mouse to a game which you will select.

    The mouse moves over the game selection and THAT'S the screen shot I have mentioned.

    It shows you a "Screen shot" of the game playing area. This is the point I was trying (and have several times) to make that the "Screen Shot" shows one symbol on the fourth reel when none is to be found in the actual game.

    Again, I am not questioning the RNG, I am not accusing the casino of "Tampering" or "Cheating" I am simply pointing out that the screen shot is NOT in compliance with the game, or the game is not in compliance with the screen shot.

    Again, I ask you to look carefully at the fourth reel, the symbol is there and it is NOT in the game, this is all I have been trying to say.

    Sincerely

    Dalbert Bailey

  • Well, they finally admit the screen shot is incorrect, but of course, they won't change it. Honesty? That's for the other casinos I guess!

    > From: Superslots Casino - support <support@superslots.com>
    > Subject: RE: Sorry, but I will not deposit. (LTK145014158736X)
    > To: "Dalbert Bailey" <@yahoo.com>
    > Date: Wednesday, August 26, 2009, 3:59 PM
    >
    >
    > REFERENCE NUMBER: LTK145014158736X  Please use this
    > ticket number in any correspondence with us.
    > SUBJECT: Sorry, but I will not deposit.
    >
    > Dear Dalbert,
    >
    > Thank you for contacting Super Slots.   
    >
    > We would like to inform you that we understood which screen
    > shot you mean now, thank you for explaining it further in
    > the last e-mail.
    >
    > Please note that the screen shots are taken while our games
    > are in development, hence the little differences that you
    > may encounter. Before the game was released, the bonus
    > symbols appeared on reels 2, 3 and 4, not reels 1, 2 and 3.
    > This difference in display does not change the amount of
    > times/ combinations that can trigger the bonus round.
    >   
    > We have been in business for over 10 years, and an
    > incorrect display of a game in development does not change
    > the fact that we have timely payouts and put our customers
    > first. If we caused you an inconvenience, we would like to
    > apologize for it.
    >
    > We truly appreciate your comments and your business at
    > Super Slots.
    > For further questions or comments, please feel free to
    > contact us at anytime.
    >
    > Good Luck and have a great day!
    >
    > Sincerely,
    >
    > Lily
    ____________________________________________________________
    My response:

    Dear Lily,

    Regarding this communication, that your casino still intends to use this to mislead the incoming gamblers?

    I can attest that not having the fourth or even fifth symbol WILL change the outcome of the odds in the game.

    I know it takes a bit of doing, but I'd suggest making a new screen shot, and also saying on the pay table that the symbols only show on reels 1,2 and 3.

    At least this would be making the game "appear" more fair to the gamblers to your casino, of which though, I shall not ever be a one of those who deposit.

    Any online casino survives by honesty and I am finding it sorely lacking in your group of casinos.

    Good day.

    Dalbert Bailey

    (Yes, I am a bit tired of dealing with casinos who obviously think they're above the rules)

    Oh well, they'll never get dime one from me. Yes, I'll still play the tourneys, it's free and who knows, maybe I'll win one. Maybe even cash out! (Chuckle)

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