Need a moment to rant and ask anyone what they would do.
I am a loyal depositor at GO/Crazy/Online Vegas. I don't deposit a lot but I do deposit each week. After about 40 deposits, I'm still stuck at VIP level 1 of 9 at each of them. That means I get no VIP benefits until I reach level 3. >:(
Lately, the phone wait time has been AT LEAST 1 hour. So, if I deposited and wanted to redeem a bonus, I would have to wait an hour, minimum. woo
I've noticed the staff has been rude and if I have a problem, they couldn't give a rats ass if I went somewhere else.
How many would continue with a casino like this? Anyone else get good service elsewhere or are the staff pretty much rude/indifferent everywhere?
Oh, one more thing... after waiting 2 hours on Christmas, my whopping present was $5 and I had deposted 2 days prior.
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