Inetbet Casino

Anything related to casinos, casino games, new casinos, tournaments etc.
Headline back 2
    13,994
    views
    39
    replies
    Last post ago almost 6 years by departsolo
    No avatar normal

    mrgmomma67

      Full Member
    • offline
    • 1
      thanks given
    • 4
      thanks received
    • Started by
      Full Member
      128
    • last active 4 months ago

    Readers of this topic also read:

    Please or register to post or comment.
      • No avatar normal

        mrgmomma67

          Full Member
        • offline
        • 1
          thanks given
        • 4
          thanks received
        • Started by
          Full Member
          128
        • last active 4 months ago
        I was wondering if anyone could help me, I've been trying to fax a copy of a new credit card I got to Inetbet Casino but I can not get the fax number to work, does anyone know if this number is the right one    441732460388, its an odd number they usually are like a phone number and it does have a plus sign before it and my fax machine doesn't have a plus sign on it anywhere...anyone have a different number for Inetbet Casino or any suggestions would be appreciated..I've been trying off an on all day and it just will not work and of course my scanner isn't working so I'm kind of stuck unless I can figure out how the heck to use this number...HELP Please lol..thanks mrgmomma67
      • Avatar 4130

        soda69

          Hero Member
        • male
        • offline
        soda69

        God will not give my anything I can't handle; I'm so glad He gave me gambling!
        • 99
          thanks given
        • 26
          thanks received
        • Replied by
          Hero Member
          593
        • last active 4 months ago
        could you not scan it and send to them via email instead?
      • No avatar normal

        mrgmomma67

          Full Member
        • offline
        • 1
          thanks given
        • 4
          thanks received
        • Replied by
          Full Member
          128
        • last active 4 months ago
        No, my scanner isn't working right now...but I did finally get support and they gave me the right fax number had to add 011 at the beginning so it went thru by fax so hopefully they get it and let me know. thanks for helping. mrgmomma67
      • Avatar 24465

        allgood2010

          Super Hero
        • female
        • offline
        • 690
          thanks given
        • 339
          thanks received
        • Replied by
          Super Hero
          1,108
        • last active 3 months ago
        Just to give a little background -

        Yesterday I made my first deposit with a bonus from this forum.  I sent in all docs before I played and then received an email stating the casino needed my actual signature and not electronic.  I went to an office store and had the financial form scanned and I sent it off to Inetbet yesterday afternoon.  I was never able to cash out and still tried to be polite and get done whatever it was the casino said I needed to do so that I could cash out.  I am still not verified and this is what I have been dealing with.  I am dissapointed as from what I read they were a trustworthy casino.  Of course read from the bottom up as these were the emails exchanged.  I guess this is now all pointless as I wasted/lost the money being that I didn't believe I would receive it.

        This was the last email I sent today 04/08/2010

        I'm quite sure that it was clear that I sent the credit card copies yesterday and AGAIN when you said I never did.  I don't understand why I keep being told this is what you needed when I sent it TWICE and it was even acknowledged that I sent it the first time.  Your fax back form has no option for preferred withdrawal method, if it had I would have selected one.

        Please finish verifying my account and refer to yesterdays email and the one again from today if you still need to look again at the credit card copies (you already have them twice).  As for preferred withdrawal I AM REQUESTING OVERNIGHT for future reference.  You tell me to mark this on your form and THERE IS NO CHOICE FOR WITHDRAWAL METHOD.

        Your claims as to why I have not been verified make absolutely no sense when (I'll explain one last time)

        1- I sent the credit card copies TWICE
        2- There is no option on the form for withdrawal in which you asked me to fill it out.

        I have complied with everything I have been asked and yet I am still being argued with.

        As it stands THERE IS ABSOLUTELY no reason we should still be discussing/emailing this.

        FURTHERMORE..my last email I asked that if there was a problem to CALL ME  not email me, once again your casino has NOT COMPLIED.  I followed all of your Terms and Conditions and for what?

        This is absolutely ridiculous and I assure you I will be communicating with and forwarding all of the ridiculous information/emails with the casino forum I belong to.

        Sincerely,

        Mandy
        ----- Original Message -----
        From: "Support" <support@inetbet.com>
        To:
        Sent: Thursday, April 8, 2010 11:40:27 AM GMT -08:00 US/Canada Pacific
        Subject: Re: Verification

         Dear Mandy
        I am very sorry to hear that.

        From the mail we sent when the documents were received I think it was quite clear that we needed some more information from you. I am not sure what else we could have said so that the correct details were sent in to us.

        You simply needed to include details of your withdrawal option on the form and also copies of the card used to deposit.

        Once this had been received everything could have been certified for you.

        Best Regards
        iNetBet Support
        ----- Original Message -----
        From:
        To: iNetBet Support
        Sent: Thursday, April 08, 2010 7:03 PM
        Subject: Re: Verification


        I have to say that I am very dissapointed with Inetbet.  I submitted docs yesterday only to go back and forth on email with no phone call even after it was requested as to getting verified.  I submitted what was needed and some info submitted more than once.  I have heard good things about your casino and unfortunately I did not have the same experience.  All it would have taken was a phone call to me to straighten out what I needed so that we could discuss that I had already sent my info and that there was no place to notify you of my preffered withdrawal method which as far as I'm concerned that is what the withdraw options are for on the cashier page.  If I had wanted to play with "play" money I would have done so at another casino and this is what I feel my experience was.  For now I will stick with my regular casino and perhaps one day I will try inetbet again.  This could have all been avoided if I had been able to speak with support when an email was sent requesting a call, instead I was sent an email back asking me to give a reason for you to call.  The reason was obvious, my funds were in your casino with no way of withdrawing them.

        All in all customer service is very important to me..I enjoy gambling with the option of taking out my money when I choose and I did not have that option at any point with your casino.

        Sincerely,

        Mandy
        ----- Original Message -----
        From: "iNetBet Support" <support@inetbet.com>
        To:
        Sent: Thursday, April 8, 2010 2:06:22 AM GMT -08:00 US/Canada Pacific
        Subject: Re: Verification

        

        Hi Mandy,

        Thanks for your mail.

        We checked your form, it appears that you have not included your preferred withdrawal method under the 'processors' section of the form.

        We also require copies of the credit card which you have used to fund your account.

        Regards,

        CSR Luke
        iNetBet Support
        ----- Original Message -----
        From:
        To: Support
        Sent: Wednesday, April 07, 2010 9:54 PM
        Subject: Re: Verification

        Ok here it is.  Please let me know once I am verified.  Thank you for all your help and have a great day!
        ----- Original Message -----
        From: "Support" <support@inetbet.com>
        To:
        Sent: Wednesday, April 7, 2010 11:17:28 AM GMT -08:00 US/Canada Pacific
        Subject: Re: Verification

        Many thanks for the information we will pass tho on to accounts
        We do however note that the form you have sent is not signed
        An electronic signature is not acceptable
        Regards
        iNetBet Support
        ----- Original Message -----
        From: 
        To: support@inetbet.com
        Sent: Wednesday, April 07, 2010 6:59 PM
        Subject: Verification

        Please email me back letting me know that all docs needed are in and I am verified for payouts..thank you
      • Index

        blueday

          admin
        • offline
          • 18122
            thanks given
          • 9794
            thanks received
          • Replied by
            admin
            20,091
          • last active 6 hrs ago
          All the hoops you seemed to be jumping through were not the right hoops. 

          I hope you finally got it sorted allgood.

          blue
        • Avatar 24465

          allgood2010

            Super Hero
          • female
          • offline
          • 690
            thanks given
          • 339
            thanks received
          • Replied by
            Super Hero
            1,108
          • last active 3 months ago
          Unfortunately it still isn't and won't be sorted out..I received email stating that they knew I posted about the issue on here which I never told them and once again they asked me for the same documentation.  It is ok as it is just one casino and I am glad others enjoy inetbet it just wasn't for me.

          Good luck to everyone and win big!
        • No avatar normal

          iNetBet Promos

            Casino Rep
          • offline
          • 1
            thanks given
          • 8
            thanks received
          • Replied by
            Casino Rep
            12
          • last active about 2 months ago
          Hi Everyone,
          Just to follow this up from our side. Yes we have asked for additional information from allgood2010. The reason being that the documents they have sent us are not complete.

          We have told them this on many occasions however they are simply ignoring our requests for the additional information.

          The main requirement we asked for is a withdrawal method as this has not been specified.

          We obviously cannot process a withdrawal without this.

          Best Regards
          iNetBet Promos
        • Avatar 2603

          ladywithgun

            Hero Member
          • female
          • offline
          • 123
            thanks given
          • 70
            thanks received
          • Replied by
            Hero Member
            501
          • last active 4 days ago
          the withdrawal method is chosen in the casino software isnt it? when you choose to withdrawal it asks you........or where do you put that information?
          im curious is all  ty
        • Avatar 24465

          allgood2010

            Super Hero
          • female
          • offline
          • 690
            thanks given
          • 339
            thanks received
          • Replied by
            Super Hero
            1,108
          • last active 3 months ago
          Inetbet continues to send me emails about verification in which I asked them to stop as I won't be doing business with them.  As you can see they are asking for a withdrawal method and in their email they keep asking me for copies of the CC I used...which was the issue all along I've sent both of what they have asked for multiple times and the redundancy is pointless.

          One more time

          I have sent the credit card front and back on more than two occassions.
          My withdrawal method is Quicktender since overnight is not available for US (there is no option for this on the form which you seem to be a stickler about insisting I indicate my withdrawal method).

          And lastly...I've asked countless times to be contacted via phone if there were issues and the only response I got to this was an email that stated "please tell us what you want us to call you about".

          I was going around in circles and the headaches weren't worth it.  Please inetbet as I stated in my email response that I replied to this morning from you "do not contact me anymore".  I do not plan on ever needing to cash out from inetbet therefore this is a waste of time and energy.  I understand you are trying to "explain yourself" but in my opinion it is quite comical that it all comes down to you REPEATEDLY asking me to send and resend the same information and I will not waste my time with this anymore.
        • Avatar 24465

          allgood2010

            Super Hero
          • female
          • offline
          • 690
            thanks given
          • 339
            thanks received
          • Replied by
            Super Hero
            1,108
          • last active 3 months ago
          Ladywithgun that is what I thought..from what it sounds like inetbet wants a notation of some sort made even though it does not state it on the form as to how you want to withdraw.  The form does ask for all processors USED not all planned to use processors.

          From what I gather inetbet has made this mandatory before they will finish verifying you.  If this piece of information is so important to know before hand then perhaps the verification form should be reformatted to include this.

        • No avatar normal

          LHofsdal

            Sr. Member
          • offline
          • 58
            thanks given
          • 118
            thanks received
          • Replied by
            Sr. Member
            392
          • last active 9 days ago
          Sorry your going through this Allgood. I really love Inet. I have always had great service from them. Never had a problem with them. They are one of my favorite places to play.

          You have to remember, if you deposit by Credit Card, and cash out they need to know where they have to send the cash out because they can not send it to your credit card. I think that may be the misunderstanding here.

          I hope you can sort this out, you will see they are a casino that can be trusted, and to quite honest, they are one of the FEW RTG casinos that can be trusted. Many of them are just out for your money, and then screw you over when you want to cash out.

          All the best,
          LH
        • Avatar 1502

          lucky8s

            Hero Member
          • female
          • offline
          • 43
            thanks given
          • 95
            thanks received
          • Replied by
            Hero Member
            543
          • last active 4 months ago

          Also from my own experience just because "you sent it, does not mean they go it." Hence the e-mail they sent you. I play there almost DAILY, yes I said Daily, ask them. Not big amts just small but that is why they are the ONLY RTG that will let you dep as little as $2. No other RTG offers that period. They do and will pay you and they treat ALL of us the same. Believe me I sent my docs and I got the same e-mail as you did pls choose your withdrawal method etc front and back of your card etc. It went on for days, but in all fairness I sent it they did not get it. It finally took Andy in support to open my attached docs in another format to see them. But that was good Customer Service not something he had to do. I to went to Fed Ex Kinkos to have them copied after several e-mails iNetBet did not get them. THEY TREAT EVERYONE THE SAME. Do not take it personally. And just because the US cannot choose withdrawal method ACH,? (dont know what thats about I did and got it from them RANDOM jackpot) and Quicktender is the only alternative on the form you speak of. You stated it was obvious. iNetBet LEGALLY MUST MAKE YOU CHOOSE your withdrawal option on that FORM and send it back to them. Not just because it is obvious. I LOVE INETBET when I play win or lose I know it was fair. I do not feel like their is a man behind the curtain their pushing the LOOSE button like in the Wizard of OZ. I feel this way at some RTG like they are just out to take your money.
        • Avatar 24465

          allgood2010

            Super Hero
          • female
          • offline
          • 690
            thanks given
          • 339
            thanks received
          • Replied by
            Super Hero
            1,108
          • last active 3 months ago
          Thank you for the input on this topic.  Obviously this is a good casino and my situation is a rare one and things don't always go smoothly.  I'll send in my docs again and consider it a big misunderstanding that I played some part in.  I tell you what Casinos should definately understand how much value this forum and it's members have to a casino whether it be negative or positive.

          I'll try again because I did have good luck and I like Lucky Last and inet does have a very good reputation.

          I will post the outcome once all is resolved and I swear to inetbet I'm really not a pain in the A** depositor..I just do tend to get worked up over certain things one of which is obviously not having access to my own money.

          Thanks again to those who shared their experiences and opinions
        • No avatar normal

          LHofsdal

            Sr. Member
          • offline
          • 58
            thanks given
          • 118
            thanks received
          • Replied by
            Sr. Member
            392
          • last active 9 days ago
          You're very welcome Allgood. I hope everything gets worked out for you.
          LH
        • No avatar normal

          loosealot

            Full Member
          • female
          • offline
          • 32
            thanks given
          • 156
            thanks received
          • Replied by
            Full Member
            212
          • last active 4 months ago
          Inetbet has to be my all time favorite.  I cashed out an obscene amount of money from there in 1 day, and I had it with in a week!  No problems once I got all of my paperwork straightened out.  I may have been their biggest cashout ever.

          If you have to, try going to a library or office supply store to send docs.  Have them faxed, and get a receipt that they made it there.
          Rated:
          5.0
          / 5

        lcb activities in the last 24 hours

        • 35
          new members
        • 660
          members online
        • 12001
          guests online
        • 113
          new posts
        • 3355
          free games played
        Join the club

        Most viewed forum posts

        • Putting on lipstick emoticon 1
          Hi LCB'ers,Here is a list of freebies that are not on the weekly code list. This list includes casinos to check your acct, call/email for free chip and casinos not listed here at our forum.  I will update this list on...
          More Free Chips
        • 200 zpsnwkvewod
          Hello dear LCBers,LimoPlay Casino has something special in stored for you!!Each week Vitali, the lovely casino representative from LimoPlay will be posting a new contest. Please subscribe to this thread by clicking on...
          Win free spins and more every week with LimoPlay
        • Putting on lipstick emoticon 1
          LCB $250 August Contest – Lets Play Roulette     Hi LCB'ers because of the launch of the new site design i had to temporarily close this contest. Lets start fresh - for any member that may have already enterted a...
          CLOSED - LCB $250 August Contest – Lets Play Roulette

        Join today and start earning rewards

        You will immediately get full access to our online casino forum/chat plus receive our newsletter with news & exclusive bonuses every month.
        S logo
        Select Language
        Search
        Search Results

        Report to moderator

        Use this function to inform the moderators and administrator of an abusive or wrongly posted message.

        Please note that your email address will be revealed to the moderators if you use this

        Submit
        39012170