I got a free chip from Intertops Red Casino in the mail, so I redeemed it and met playthrough and I am trying to withdraw....trying!!
here is what I was told tonight by live chat....let's see if it works.:
Please wait for a site operator to respond.
You are now chatting with 'Regina'
Regina: Welcome to our live chat service.
Regina: Hello. How may I assist you?
jennifer: hello. im having some problems with your casino. ive tried to withdraw but the max i can is $125 and im in USA so if you wired me the money it would cost $35 which would leave my balance at $90 so it cant be wired
jennifer: how can I withdraw? or can I?
Regina: Please hold one moment.
Regina: I have your account in front of me, but you haven't deposited yet and there is no payout pending. Is it a general question? Because I guess there is a min. limit of $125 for wire transfers.
jennifer: i got a free chip
jennifer: so no i didnt make a deposit
Regina: Ah, I see. You haven't used it yet, right?
jennifer: and i know theres no pending payout because of what i just explained
jennifer: yes i already played and met playthrough and been dealing with your casino for days through emails
jennifer: and i was told as of yesterday that the money couldnt be wired because ..well, i already explained that
jennifer: i was told the max withdraw from the chip was 5 times the amount and the chip redeemed for $25
jennifer: so max withdraw is $125
jennifer: but to wire me the money costs $35 and the wire has a $100 minimum
jennifer: and after the deduction of the $35 from the $125 I am left with $90 which is not enough to wire
jennifer: what is the minimum amount if a withdraw is sent by check??
Regina: Yes, that's right. The money can be paid out during Click2Pay or UseMyWallet/Quicktender (an e-wallet where you would get an invitation from us)
jennifer: i was told since i didnt deposit that way they could not withdraw that way
jennifer: was i informed incorrectly?
jennifer: because I have a "use my wallet" account
Regina: If you have a Quicktender account already, we can make an exception and payout during this method in such cases.
jennifer: im starting to really like u
Regina: thanks So you can redeem your coupon code and start playing now. Anything else I can help you with?
jennifer: my account at "use my wallet" is xxxxxxxxxx
jennifer: can you enter that into the system so its in my info
....they never responded so I guess that was the end of our chat.
I will let you know how it turns out
Intertops (red) casino
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