Intertops (red) casino

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    Last post ago over 6 years by chillymellow
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    • last active 7 months ago

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        • last active 7 months ago
        I got a free chip from Intertops Red Casino in the mail, so I redeemed it and met playthrough and I am trying to withdraw....trying!!

        here is what I was told tonight by live chat....let's see if it works.:

        Please wait for a site operator to respond.
        You are now chatting with 'Regina'
        Regina: Welcome to our live chat service.
        Regina: Hello. How may I assist you?
        jennifer: hello. im having some problems with your casino. ive tried to withdraw but the max i can is $125 and im in USA so if you wired me the money it would cost $35 which would leave my balance at $90 so it cant be wired
        jennifer: how can I withdraw? or can I?
        Regina: Please hold one moment.
        jennifer: sure
        Regina: I have your account in front of me, but you haven't deposited yet and there is no payout pending. Is it a general question? Because I guess there is a min. limit of $125 for wire transfers.
        jennifer: i got a free chip
        jennifer: so no i didnt make a deposit
        Regina: Ah, I see. You haven't used it yet, right?
        jennifer: and i know theres no pending payout because of what i just explained
        jennifer: yes i already played and met playthrough and been dealing with your casino for days through emails
        jennifer: and i was told as of yesterday that the money couldnt be wired because ..well, i already explained that
        jennifer: i was told the max withdraw from the chip was 5 times the amount and the chip redeemed for $25
        jennifer: so max withdraw is $125
        jennifer: but to wire me the money costs $35 and the wire has a $100 minimum
        jennifer: and after the deduction of the $35 from the $125 I am left with $90 which is not enough to wire
        jennifer: what is the minimum amount if a withdraw is sent by check??
        Regina: Yes, that's right. The money can be paid out during Click2Pay or UseMyWallet/Quicktender (an e-wallet where you would get an invitation from us)
        jennifer: i was told since i didnt deposit that way they could not withdraw that way
        jennifer: was i informed incorrectly?
        jennifer: because I have a "use my wallet" account
        Regina: If you have a Quicktender account already, we can make an exception and payout during this method in such cases.
        jennifer: great
        jennifer: im starting to really like u
        Regina: thanks So you can redeem your coupon code and start playing now. Anything else I can help you with?
        jennifer: my account at "use my wallet" is xxxxxxxxxx
        jennifer: can you enter that into the system so its in my info

        ....they never responded so I guess that was the end of our chat.

        I will let you know how it turns out
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        • Replied by
        • last active 7 months ago
        update....YES, they did pay!!
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          Super Hero
        • last active 2 months ago
        Really?  Wow that was super quick..Congrats!
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        • last active 3 hrs ago
        Congrats jenn that is great to hear!! Glad to see it went smoothly for you.

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        • Replied by
        • last active 7 months ago
        ty. it was my first withdraw. i was pretty excited about it
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          Mighty! Member
        • last active 10 days ago
        that's sweet- I had cash at Vegas Regal and they wouldn't let me withdraw with QuickTender unless I deposited first.  Their logic was I might accidentally give them the wrong account number.  So I took back my request, 3 other casinos made me depo first from QT and thank goodness Pamper had let me go ahead and withdraw without a deposit so I was able to do my cashing out.

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