Issue withdrawing from Cirrus Casino

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    Last post ago almost 7 years by Lipstick
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    Poll - Please reply with advise on what I need to do. Read msg below....

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        Dear playerzclub,

        Thank you for contacting us!
        We have received your inquiry and are assigning it to a representative. You can expect to receive a response from us within one business day.

        To help track your inquiry we have generated a reference number. Your ticket code is LTK146057773063X. Please use this code in any further communication.

        Sincerely,


        Casino Support Team

        In case this email does not fully answer your question, or you would like to contact us for any reason, simply reply to this email.

        ====== Your Inquiry ======


        F.Y.I- I FAXED MY UTILITY BILL TO YOU LAST FRIDAY- AND I EVEN HAVE A RECEIPT FROM THE PLACE I FAXED IT AT. SO YOU ARE NOT MISSING ANYTHING- IT CLEARLY STATES THAT MY WITHDRAWL HAS BEEN *APPROVED*! SO IN THAT CASE IT CANT BE TAKEN BACK-ONCE IT IS APPROVED IT IS APPROVED- B.T.W- I KNOW FOR A FACT I DIDNT WAGER NO 66% IN BJ- I KNOW EXACTLY WHERE I WON AND! IT WAS ON "WOODENBOY" SLOT- ILL FAX OVER A COPY AGAIN! of my utility bill- since thats the first thing you mentioned in your message- and MY WITHDRAWL WAS APPROVED ON THE 23RD. OF APRIL . SO SEND MY CHECK . BECAUSE ITS ALMOST 10 DAYS AFTER IT HAS BEEN APPROVED- I WITHDRAWLED FAIR AND SQUARE- AND SENT ALL OF MY DOCS INCLUDING UTILITY BILL- AND WAS APPROVED!!! IM PRETTY SURE THEY WENT OVER  ALL INFORMATION BEFORE THEY APPROVED IT- THERES NO PENDING WITHDRAWL BECAUSE IT HAS ALREADY BEEN APPROVED! SEND ME MY CHECK- THANK YOU! AUDREYARCILLA


        ----- Original Message -----

        From: Cirrus-Withdrawals

        Sent: 04/27/10 07:32 AM

        To: playerzclub

        Subject: RE: When you were offline (via LivePerson) (Reference #: LTK146057773063X)
        Reference #: *LTK146057773063X* Please use this reference number for any correspondence in regards to this issue. Subject: *When you were offline (via LivePerson)* Dear Cirrus Member, This is Damian with Cirrus. We are still missing *a copy of a current Utility Bill. *And you played 66% of your wagers were made on BJ using a Slots and Keno ONLY type of bonus so there is no pending withdrawal at the moment Please let us know if there is anything else that we can help you with. Best wishes, Damian Cirrus Withdrawals Department You can reach me anytime, Monday - Saturday 8AM EST until 5PM EST Email: withdrawals@cirruscasino.com

         ========== Original Message ========== From: Audrey Arcilla <> Subject: Re: Acknowledge: When you were offline (via LivePerson) (Ticket# LTK146057773063X) hi. i am following up on my wthdrawl for cirrus casino. it says that my withdrawl has been approved! I ALREADY SENT IN ALL MY DOCS INCLUDING A COPY OF A UTILITY BILL. THAT YOU REQUESTED. SO MY QUESTION IS I SHOULD BE RECEIVING MY CHECK IN 10 DAYS RIGHT? AUDREY ARCILLA ----- Original Message ----- From: Cirrus-Withdrawals Sent: 04/21/10 04:12 PM To: playerzclub Subject: Acknowledge: When you were offline (via LivePerson) (Ticket# LTK146057773063X) Dear playerzclub,Thank you for contacting us! We have received your inquiry and are assigning it to a representative. You can expect to receive a response from us within one business day. To help track your inquiry we have generated a reference number. Your ticket code is LTK146057773063X. Please use this code in any further communication. Sincerely,Casino Support TeamIn case this email does not fully answer your question, or you would like to contact us for any reason, simply reply to this email. ====== Your Inquiry ======i already sent in my docs . agreement authorization form along with my current ID and creditcard as well. thank you. audrey arcilla



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        Hiya Player,

        We do have direct support rep here at the forum. Please go here and post your complaint.

        Good luck and i hope it gets resolved soon.

        Lips

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