Just Wanted ppl to KNOW

    Last post ago over 7 years by txgurl35
    • Started by
      Full Member
    • last active 8 months ago
    Headline back 23

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        • Started by
          Full Member
        • last active 8 months ago
        Please wait for a site operator to respond.

        You are now chatting with 'Elle'

        Elle: Hello. How can I help you?

        you: I wanted to make sure there was infact LIVE CHAT person at this casino...Thank you

        Elle: No problem. Welcome to Lock.


        you: tyvm

        you: some ppl are saying that ur casino is showin concerns

        Elle: Interesting... I will look into it.

        Elle: Thank you.
        you: well i have this conversation to post so ppl will know LIVE CHAT is real at Lock Casino

        you: so tyvm for ur time

        Elle: And thank you

        Elle: Good luck

        you: ty

        Elle: If you need anything at all. I am on here or email.

        you: ok sounds good...have a good night
      • Avatar 1502
        • Replied by
          Hero Member
        • last active 8 months ago

        I was just on with them and they DO NOT HAVE CHAT 24 HRS, spoke to Elle also and i quote "LIVE CHAT is an added Bonus" SHE SAID we are not on all the time!!!!  I said, I know just 30 minutes ago I went to chat and it said SEND SURVEY she said it is supposed to say that, it goes to our e-mail THAT IS 24 hours. CHAT IS NOT, (SO DON'T MISLEAD PEOPLE) I asked if they were on a BREAK and why some players log on and get CHAT and like me log on and got survey 2 times, and chat once.  They are working out the kinks, not a good way to start off. BUT EVEN AFTER THE KINKS ELLE STATED CHAT WILL NOT, NOT NOT BE 24 HRS!!!!
      • Avatar 1502
        • Replied by
          Hero Member
        • last active 8 months ago

        I have also asked LIPS to remove this it is in the wrong place. What you stated is not correct and is misleading the members here.
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        • Replied by
          Full Member
        • last active 8 months ago
        how the heck can u say MISLEADING?...someone told u they talked to a live chat person and u all but called them a LIAR saying they don't have LIVE CHATand that she must work for them,and CLEARLY they do...so they are not online 24/7,neither are alot of other RTG casino,like mighty slots and all thier sister sites...many times i have tried to contact them and no one online...so what i said in my post is NOT MISLEADING...it IS A FACT!!!!!!

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