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    Last post ago almost 7 years by satansmuff
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    satansmuff

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        satansmuff

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        While I do agree with a few others that the customer service is great there, I'm afraid I will NOT be playing there anymore...I was given a $50 free chip and was told the max cashout for it was $50.00. Well after I made the ridiculous playthrough I went to cashout and was told I didn't have enough money to cashout because there is a FOURTY DOLLAR withdraw fee to have your funds transfered to quicktender....$40, is completely outrageous for a $50 cashout. I have made many, many cashouts using quicktender [of course I reversed them all like an idiot] and have never been charged a penny for it! Even wire transfer have never costed more than $25.00, I hate to know what they charge for those.................
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        $40???? On a $50 withdrawal. There has to be cheaper options to get your cash Satan. I have never heard of such a thing.

        Lips
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        blueday

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          So does that mean you can withdraw $90 so they can take the charge from that?  Or is it a straight deduction from the $50?

          What a joke if it's the latter.

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          TAAADAAA

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          you can go ahead do the cash out, its free of charge on your 1st withdrawal of the month.


          satansmuff wrote:

          While I do agree with a few others that the customer service is great there, I'm afraid I will NOT be playing there anymore...I was given a $50 free chip and was told the max cashout for it was $50.00. Well after I made the ridiculous playthrough I went to cashout and was told I didn't have enough money to cashout because there is a FOURTY DOLLAR withdraw fee to have your funds transfered to quicktender....$40, is completely outrageous for a $50 cashout. I have made many, many cashouts using quicktender [of course I reversed them all like an idiot] and have never been charged a penny for it! Even wire transfer have never costed more than $25.00, I hate to know what they charge for those.................
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          TAAADAAA

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          if your balance is $50 now, you just cash out $10 and save $40 for the fee.  Then, you will get your fully $50 in your quicktender in couple hours.  Trust me.

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          Taaa,

          Isn't there a minimum withdrawal amount? I thought minimum cash out was $50.

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          TAAADAAA

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          I didnt pay attention to minimum withdrawal, lips.  If you r correct, then she needs to contact support to have them do the withdrawal for her.


          lipstick_xoxos wrote:

          Taaa,

          Isn't there a minimum withdrawal amount? I thought minimum cash out was $50.

          Lips

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          satansmuff

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          I spoke with support and I was indeed told that your FIRST withdrawl is free, but everyone thereafter I would be charged....too bad I blew the money before I found out, but either way $40 is steep and I am not about to pay a casino to get my winnings at least not for a quicktender withdraw....that's almost a total of $100 bucks just to get your money when you add quicktender fee's on top of it!

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