Locked Out of Progressive ???

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    Last post ago almost 4 years by Lipstick
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    masskat

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        masskat

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        So today I made a deposit at Slot Madness and received a no restriction bonus with my deposit.  Once ready to play I notice that 2 games , Enchanted Beauty and Watchdog are locked and I can't play them.  I ask live support and they tell me that I have to play 1x playthru before they will unlock those games.  I had never heard that before nor have I ever had progressive games locked.

        is this new? (live chat said it has always been this way)
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        blueday

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          I've never heard of it but then I don't take bonuses...well very rarely anyway.

          Surely though, with a "no restriction bonus" there should be no restrictions?

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          Lipstick

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          Almost all bonuses restrict Progressive games. Most likely it is in the General Terms somewhere i would think. Just like some casinos don't allow a withdrawal until the deposit has been played 1x and this may be where the rule is coming from.

          There is always a restriction on "no restriction bonuses" and in reality they need to use a better term because no matter how small the restriction may be as in 1x in this case the bottom line is it's still a restriction!

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