locked out of rich reels (check this out)

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    Last post ago over 6 years by nalgenie
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    jakoman

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        jakoman

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        I am not locked out of villentio
        but had this live support session with Rich Reels.  WAAAAAAAAAAAAA!!!!

        Please wait for a site operator to respond.
        You are now chatting with 'Jerard '

        Me: why is my account locked?

        Jerard : Hello Michael

        Jerard : Please wait while i check

        Me: ok

        Jerard : Thanks for waiting Michael

        Jerard : Regrettably, your account has been locked by Microgaming due to new US legislation.

        Me: hu?

        Jerard : Unfortunately the casino will not be able to re-activate your account

        Me: what legislation? that sucks

        Jerard : We apologize for the inconvenience caused

        Jerard : Should the laws in the US change, the casino will gladly welcome you back.

        Jerard : Unfortunately, our hands are tied at the moment as this decision is taken by Microgaming.

        Me: so are you kicking all us even old accounts?

        Me: I know

        Jerard : Microgaming has made that decision Michael

        Me: ok, well thanks


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        whitespade

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        Had a feeling they were gonna do this- thats why I never deposited there. Sucks
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        jfrye1

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        I have deposited and am still able to log in....I wonder if only none depositing players are locked out
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        genenco

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        "Today, most of the good people are afraid to be good. They strive to be broadminded and tolerant. It is fashionable to be tolerant but mostly tolerant of evil and this new code has reached the proportions of demanding intolerance of good."
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          Mighty! Member
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        I just checked, I can log in and I'm in WA AND I have never deposited...Strange.

        Just played hit man and Mad hatter. I hate that even if you're on the free spins, they'll cut you off! Sheesh, no wonder I'm not a fan of RR
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        JacobBlack

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        STAND IN THE CORNER AND SCREAM WITH ME!!
                                    
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        I havnt deposited, and I can log in..
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        jakoman

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        lol, I deposited once.  It is strange,  but maybe microgaming corp does not like me... allthough I have had no problems with sister casino...  I mainly think it is amusing
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        Lipstick

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        Jako are you in a restricted state? That could be the prob.

        Lips
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        TAAADAAA

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        I had this same thought when I first played tournaments with microgaming and I know why you felt like that.  You got cut off, either you are out of chips or out of time.


        genenco wrote:

        I just checked, I can log in and I'm in WA AND I have never deposited...Strange.

        Just played hit man and Mad hatter. I hate that even if you're on the free spins, they'll cut you off! Sheesh, no wonder I'm not a fan of RR
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        JacobBlack

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        STAND IN THE CORNER AND SCREAM WITH ME!!
                                    
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        LOL TAADAA.. Did you ever find something to do with that spare time TAADAA?
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        TAAADAAA

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        I usually go back to play slots, but now I have a big fat zero in my balance, lol, all I can do is find a movie to watch, lol.


        JacobBlack wrote:

        LOL TAADAA.. Did you ever find something to do with that spare time TAADAA?
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        jakoman

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        I am in california

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        Deb321

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        I can still log in no problem
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        alredmon

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        I have an account at Villento and Rich Reels. My Rich Reels account was locked yesterday. I haven't deposited there, but have several times at Villento. My Villento account is fine. I believe there may be a problem signing up at both. My guess is they locked the account I didn't deposit at yet.
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        bonusroundplease

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        I have fairly new accounts at both casinos.  I have also deposited at both.  My last deposit was today at Villento.  So far both accounts remain open. 
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        TAAADAAA

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        are you in the US?
        how do you get sign up with villento?

        I just recently signed up with rich reels, but I need a special link to sign up with villento or a villento cd


        bonusroundplease wrote:

        I have fairly new accounts at both casinos.  I have also deposited at both.  My last deposit was today at Villento.  So far both accounts remain open. 
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