I am not locked out of villentio
but had this live support session with Rich Reels. WAAAAAAAAAAAAA!!!!
Please wait for a site operator to respond.
You are now chatting with 'Jerard '
Me: why is my account locked?
Jerard : Hello Michael
Jerard : Please wait while i check
Me: ok
Jerard : Thanks for waiting Michael
Jerard : Regrettably, your account has been locked by Microgaming due to new US legislation.
Me: hu?
Jerard : Unfortunately the casino will not be able to re-activate your account
Me: what legislation? that sucks
Jerard : We apologize for the inconvenience caused
Jerard : Should the laws in the US change, the casino will gladly welcome you back.
Jerard : Unfortunately, our hands are tied at the moment as this decision is taken by Microgaming.
Me: so are you kicking all us even old accounts?
Me: I know
Jerard : Microgaming has made that decision Michael
Me: ok, well thanks
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- Started by
- jakoman
- at Feb 09, 10, 03:24:13 PM
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- whitespade
- at Feb 09, 10, 03:26:02 PM
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- genenco
- at Feb 09, 10, 08:24:05 PM
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- JacobBlack
- at Feb 09, 10, 08:55:32 PM
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- TAAADAAA
- at Feb 09, 10, 09:34:52 PM
- Superstar Member 5873
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I had this same thought when I first played tournaments with microgaming and I know why you felt like that. You got cut off, either you are out of chips or out of time.
I just checked, I can log in and I'm in WA AND I have never deposited...Strange.
Just played hit man and Mad hatter. I hate that even if you're on the free spins, they'll cut you off! Sheesh, no wonder I'm not a fan of RR
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- Replied by
- JacobBlack
- at Feb 09, 10, 09:44:01 PM
- Hero Member 972
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- TAAADAAA
- at Feb 09, 10, 11:28:38 PM
- Superstar Member 5873
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- alredmon
- at Feb 10, 10, 08:53:40 PM
- Sr.Newbie 29
- last active 2 months ago
I have an account at Villento and Rich Reels. My Rich Reels account was locked yesterday. I haven't deposited there, but have several times at Villento. My Villento account is fine. I believe there may be a problem signing up at both. My guess is they locked the account I didn't deposit at yet.
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- Replied by
- bonusroundplease
- at Feb 10, 10, 08:59:49 PM
- Super Hero 1103
- last active 5 years ago
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- Replied by
- TAAADAAA
- at Feb 10, 10, 10:14:06 PM
- Superstar Member 5873
- last active 1 hour ago
are you in the US?
how do you get sign up with villento?
I just recently signed up with rich reels, but I need a special link to sign up with villento or a villento cd
I have fairly new accounts at both casinos. I have also deposited at both. My last deposit was today at Villento. So far both accounts remain open.
Rated:3/ 5
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- Replied by
- hymacaw
- at Feb 10, 10, 11:08:59 PM
- Hero Member 717
- last active 6 years ago
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- Replied by
- bonusroundplease
- at Feb 11, 10, 10:31:56 AM
- Super Hero 1103
- last active 5 years ago
Taaadaaa, After hearing on here that Rich Reels would accept new US players I went to there site and contacted support. They told me they could not offer me a RR account but could give me a Villento account. They then set everything up. A week later, I received the RR cd in the mail but couldn't open an account. Finally, it let me because US was an option. I then copied the page and posted it on here so everyone could sign up lol. As for a link or cd for Villento...I am sorry I don't have one. :-( Now if I could just find a way to deposit! I only use my QT account that had my mastercard linked. Can someone tell me a good prepaid card to buy? Thanks!
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- Replied by
- bingocrazy48
- at Feb 11, 10, 11:44:11 AM
- Mighty! Member 3637
- last active 2 years ago
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- jakoman
- at Feb 14, 10, 05:34:04 AM
- Sr. Member 392
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- JacobBlack
- at Mar 11, 10, 10:18:06 PM
- Hero Member 972
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- Replied by
- nalgenie
- at Mar 12, 10, 12:12:09 AM
- Super Hero 2190
- last active 4 years ago
I told you guys when you were passing that page around it was not open to the US.
That's a law put into effect by Microgaming, and the casinos do not have any say
about it.
Maybe you were lucky and got to sign up, but the second Microgaming catches wind of it...you will get shut down. -
- Replied by
- Deb321
- at Mar 12, 10, 11:12:42 AM
- Sr. Member 376
- last active 7 years ago
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- Replied by
- nalgenie
- at Mar 12, 10, 12:07:13 PM
- Super Hero 2190
- last active 4 years ago
the problem is, although the glitch allowed you to sign up, Microgaming is not always aware of it. If they do an audit during your withdrawal process, or at any other time, such as thru playcheck, then you will be found, and your account will be closed.
If you opened your account prior to the legislation, than you would be all set.
Nal
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