locked out of rich reels (check this out)

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    Last post ago almost 7 years by nalgenie
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    • last active 2 months ago

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      • No avatar normal
        • Started by
          Sr. Member
          388
        • last active 2 months ago
        I am not locked out of villentio
        but had this live support session with Rich Reels.  WAAAAAAAAAAAAA!!!!

        Please wait for a site operator to respond.
        You are now chatting with 'Jerard '

        Me: why is my account locked?

        Jerard : Hello Michael

        Jerard : Please wait while i check

        Me: ok

        Jerard : Thanks for waiting Michael

        Jerard : Regrettably, your account has been locked by Microgaming due to new US legislation.

        Me: hu?

        Jerard : Unfortunately the casino will not be able to re-activate your account

        Me: what legislation? that sucks

        Jerard : We apologize for the inconvenience caused

        Jerard : Should the laws in the US change, the casino will gladly welcome you back.

        Jerard : Unfortunately, our hands are tied at the moment as this decision is taken by Microgaming.

        Me: so are you kicking all us even old accounts?

        Me: I know

        Jerard : Microgaming has made that decision Michael

        Me: ok, well thanks


      • Avatar 16493
        • Replied by
          Jr. Member
          99
        • last active 2 months ago
        Had a feeling they were gonna do this- thats why I never deposited there. Sucks
      • 404
        • Replied by
          Sr. Member
          292
        • last active 5 months ago
        I have deposited and am still able to log in....I wonder if only none depositing players are locked out
      • Avatar 10150
        • Replied by
          Mighty! Member
          3007
        • last active 4 months ago
        I just checked, I can log in and I'm in WA AND I have never deposited...Strange.

        Just played hit man and Mad hatter. I hate that even if you're on the free spins, they'll cut you off! Sheesh, no wonder I'm not a fan of RR
      • Avatar 18318
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          Hero Member
          868
        • last active 4 months ago
        I havnt deposited, and I can log in..
      • No avatar normal
        • Replied by
          Sr. Member
          388
        • last active 2 months ago
        lol, I deposited once.  It is strange,  but maybe microgaming corp does not like me... allthough I have had no problems with sister casino...  I mainly think it is amusing
      • Putting on lipstick emoticon 1
        • Replied by
          admin
          12423
        • last active 6 hrs ago
        Jako are you in a restricted state? That could be the prob.

        Lips
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        • Replied by
          Superstar Member
          5793
        • last active 4 months ago
        I had this same thought when I first played tournaments with microgaming and I know why you felt like that.  You got cut off, either you are out of chips or out of time.


        genenco wrote:

        I just checked, I can log in and I'm in WA AND I have never deposited...Strange.

        Just played hit man and Mad hatter. I hate that even if you're on the free spins, they'll cut you off! Sheesh, no wonder I'm not a fan of RR
      • Avatar 18318
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          Hero Member
          868
        • last active 4 months ago
        LOL TAADAA.. Did you ever find something to do with that spare time TAADAA?
      • No avatar normal
        • Replied by
          Superstar Member
          5793
        • last active 4 months ago
        I usually go back to play slots, but now I have a big fat zero in my balance, lol, all I can do is find a movie to watch, lol.


        JacobBlack wrote:

        LOL TAADAA.. Did you ever find something to do with that spare time TAADAA?
      • No avatar normal
        • Replied by
          Sr. Member
          388
        • last active 2 months ago
        I am in california

      • No avatar normal
        • Replied by
          Sr. Member
          370
        • last active about 2 months ago
        I can still log in no problem
      • No avatar normal
        • Replied by
          Sr.Newbie
          27
        • last active 2 days ago
        I have an account at Villento and Rich Reels. My Rich Reels account was locked yesterday. I haven't deposited there, but have several times at Villento. My Villento account is fine. I believe there may be a problem signing up at both. My guess is they locked the account I didn't deposit at yet.
      • Avatar 20717
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          Super Hero
          1103
        • last active 6 months ago
        I have fairly new accounts at both casinos.  I have also deposited at both.  My last deposit was today at Villento.  So far both accounts remain open. 
      • No avatar normal
        • Replied by
          Superstar Member
          5793
        • last active 4 months ago
        are you in the US?
        how do you get sign up with villento?

        I just recently signed up with rich reels, but I need a special link to sign up with villento or a villento cd


        bonusroundplease wrote:

        I have fairly new accounts at both casinos.  I have also deposited at both.  My last deposit was today at Villento.  So far both accounts remain open. 
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