locked out of rich reels (check this out)

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Last post made 14 years ago by nalgenie
jakoman
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  • jakoman
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  • I am not locked out of villentio
    but had this live support session with Rich Reels.  WAAAAAAAAAAAAA!!!!

    Please wait for a site operator to respond.
    You are now chatting with 'Jerard '

    Me: why is my account locked?

    Jerard : Hello Michael

    Jerard : Please wait while i check

    Me: ok

    Jerard : Thanks for waiting Michael

    Jerard : Regrettably, your account has been locked by Microgaming due to new US legislation.

    Me: hu?

    Jerard : Unfortunately the casino will not be able to re-activate your account

    Me: what legislation? that sucks

    Jerard : We apologize for the inconvenience caused

    Jerard : Should the laws in the US change, the casino will gladly welcome you back.

    Jerard : Unfortunately, our hands are tied at the moment as this decision is taken by Microgaming.

    Me: so are you kicking all us even old accounts?

    Me: I know

    Jerard : Microgaming has made that decision Michael

    Me: ok, well thanks


  • Had a feeling they were gonna do this- thats why I never deposited there. Sucks

  • I have deposited and am still able to log in....I wonder if only none depositing players are locked out

  • I just checked, I can log in and I'm in WA AND I have never deposited...Strange.

    Just played hit man and Mad hatter. I hate that even if you're on the free spins, they'll cut you off! Sheesh, no wonder I'm not a fan of RR

  • I havnt deposited, and I can log in..

  • lol, I deposited once.  It is strange,  but maybe microgaming corp does not like me... allthough I have had no problems with sister casino...  I mainly think it is amusing

  • Jako are you in a restricted state? That could be the prob.

    Lips
  • I had this same thought when I first played tournaments with microgaming and I know why you felt like that.  You got cut off, either you are out of chips or out of time.



    I just checked, I can log in and I'm in WA AND I have never deposited...Strange.

    Just played hit man and Mad hatter. I hate that even if you're on the free spins, they'll cut you off! Sheesh, no wonder I'm not a fan of RR
  • LOL TAADAA.. Did you ever find something to do with that spare time TAADAA?

  • I usually go back to play slots, but now I have a big fat zero in my balance, lol, all I can do is find a movie to watch, lol.



    LOL TAADAA.. Did you ever find something to do with that spare time TAADAA?
  • I am in california

  • I can still log in no problem

  • I have an account at Villento and Rich Reels. My Rich Reels account was locked yesterday. I haven't deposited there, but have several times at Villento. My Villento account is fine. I believe there may be a problem signing up at both. My guess is they locked the account I didn't deposit at yet.

  • I have fairly new accounts at both casinos.  I have also deposited at both.  My last deposit was today at Villento.  So far both accounts remain open. 

  • are you in the US?
    how do you get sign up with villento?

    I just recently signed up with rich reels, but I need a special link to sign up with villento or a villento cd



    I have fairly new accounts at both casinos.  I have also deposited at both.  My last deposit was today at Villento.  So far both accounts remain open. 
    Rated:

    3/ 5


  • I have fairly new accounts at both casinos.  I have also deposited at both.  My last deposit was today at Villento.  So far both accounts remain open. 


    same here, no problems for me...but only Rich Reels as I've never had an account with Villento.
  • Taaadaaa, After hearing on here that Rich Reels would accept new US players I went to there site and contacted support.  They told me they could not offer me a RR account but could give me a Villento account.  They then set everything up.  A week later, I received the RR cd in the mail but couldn't open an account.  Finally, it let me because US was an option.  I then copied the page and posted it on here so everyone could sign up lol.  As for a link or cd for Villento...I am sorry I don't have one. :-(  Now if I could just find a way to deposit!  I only use my QT account that had my mastercard linked.  Can someone tell me a good prepaid card to buy?  Thanks!

  • Yes,I'm wondering the same thing....which pre-paids are the best.Thanks for any help!!!Maybe I should change my name from bingocrazy to slots-ut!!lol!!!

  • visa netspend,  never had any problems.  you can order one online www.netspend.com

  • LOL! I won a tournament yesterday, and today im locked out. That sux..

  • I told you guys when you were passing that page around it was not open to the US.

    That's a law put into effect by Microgaming, and the casinos do not have any say
    about it.

    Maybe you were lucky and got to sign up, but the second Microgaming catches wind of it...you will get shut down.

  • Both of my accounts still remain open.

  • RR shut me down last week as well. I live in Arizona.

    Who knows..


  • Both of my accounts still remain open.


    when did you open them?

    have you tried to cash out yet?
  • My account at Rich Reels is still open and I have cashed out with them 5 times all for over 200 dollars. I am in the US, I have no problems with them.

    LH

  • I tried to deposit 3 weeks ago, got rejected and then they closed my account. Of course they finally figured out I was in WA I guess....Oh well, have had worse experiences. tongue



  • Both of my accounts still remain open.


    A couple of months ago and no I haven't cashed out because I didn't win enough to cash out. I just continued to play until I lost it.

    when did you open them?

    have you tried to cash out yet?
  • the problem is, although the glitch allowed you to sign up, Microgaming is not always aware of it.  If they do an audit during your withdrawal process, or at any other time, such as thru playcheck, then you will be found, and your account will be closed.

    If you opened your account prior to the legislation, than you would be all set.

      Nal

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