lucky18

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    Last post ago almost 7 years by TAAADAAA
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      • No avatar normal
        • Started by
          Superstar Member
          5793
        • last active 5 months ago
        won $100 on $10 free chip, made a withdrawal on 3/26 and its been more than a month, I still havent received the winning yet.  , I contacted livechat twice, they said when they are ready to send the money, they will email me and I've been waiting in vein, lol. 
      • Avatar 17884
        • Replied by
          Mighty! Member
          3700
        • last active 7 months ago
        Oh No Taaa, sorry youve been waiting so long, I would expect that from them though, they arent a great casino, I won on a free chip, next thing you know I was locked out of my account, with an email stating that my winnings were void because I have used too many nd bonuses! I could only laugh at them. I hope you have a different story to tell at the end 
      • Avatar 16493
        • Replied by
          Jr. Member
          99
        • last active 3 months ago
        I just played my winnings from a free chip back yesterday lol.

        Requested the withdrawal a month ago. Doubt that they would have ever paid me.

        Bums
      • Avatar 17884
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          Mighty! Member
          3700
        • last active 7 months ago
        Taaa did you hear anything about your cashout?

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          Superstar Member
          5793
        • last active 5 months ago
        nada, I even pm lucky18 rep here at lcb, but got no respond
      • Avatar 17884
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          Mighty! Member
          3700
        • last active 7 months ago
        Sorry to hear that, Hopefully you will hear something soon. Fingers crossed for ya!



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          Superstar Member
          5793
        • last active 5 months ago
        dam, got the same answer every week 


        Richard: Welcome to Lucky18 Casino. How may I assist you?

        taaadaaahhh: hi

        taaadaaahhh: I had a withdrawal since 3/26 and still havent received the payout yet

        taaadaaahhh: what's the hold up?

        Richard: Let me check with the accounting, please hold on

        taaadaaahhh: this is the 3rd time I contact you, 1 per week

        taaadaaahhh: hi

        Richard: Well the accountants are still working on it, you will be informed as soon as  they have it done

        taaadaaahhh: thanks
      • Avatar 17884
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          Mighty! Member
          3700
        • last active 7 months ago
        Ughh...That was not very helpful. I hate when casinos have live chat, but the reps never know anything, and then put you on hold forever to say what they could have said 30 min ago.

        Fingers still crossed for ya glglglgl

        :-*
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        • Replied by
          Superstar Member
          5793
        • last active 5 months ago
        oh my, I still receive nothing.  This place is worse than the virtual group.  They did not deny the withdrawal, but with the statement "you'll get paid when we'r ready to send it" is terrible.  It means that I might get the winning in 1 days, 1 week, 1 month, 1 year or 10 years from now.  Obviously, its been 1 month and a half already, I still get nothing.

        lips,

        should we have a warning sign for this casino?
      • Avatar 17884
        • Replied by
          Mighty! Member
          3700
        • last active 7 months ago
          OH NO TAA!!! I cant believe it, Thankfully it was on a free chip and not a deposit!!! Not that it really makes a difference, it is YOUR money! Wow, that is terrible  >:( Shame on them. Have you heard anything from them at all?

        :-*
      • Avatar 10150
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          Mighty! Member
          3007
        • last active 5 months ago
        I vote for a WARNING sign on this casino...Not good at all!
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          Mighty! Member
          4840
        • last active 11 days ago
        Oh yeah this is one i was locked out of and didn't know why... actually i don't care.

        Taaa i know you deposit at alot of casinos but did you ever deposit at this casino or just played freebie and cash-out?

        The reason i ask if you are a depositor and get this treatment, then a warning sign is well earned for them.
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          Superstar Member
          5793
        • last active 5 months ago

        I deposited multiple times with them in the past.  I won 1 time with deposit money and I did get paid $350 (17 days).  I also made 2 deposits, $40 each after I won $100 from $10 free chip.

        Imagin.ation wrote:

        Oh yeah this is one i was locked out of and didn't know why... actually i don't care.

        Taaa i know you deposit at alot of casinos but did you ever deposit at this casino or just played freebie and cash-out?

        The reason i ask if you are a depositor and get this treatment, then a warning sign is well earned for them.

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