LuckyRed withdrawal $1,200

Waiting on a payout. I have cashed out here before so not too worried. Made a $200.00 deposit and was down to like five bucks and hit a random jackpot on diamond dozen. play a little more and here we are.

Congrats on your win.  Please keep us posted on getting paid your winnings as the buzz around the web is that Club World Group is paying is approving withdrawals and paying winnings slower than usual.

Wow congrats on winning the Random Jackpot!!!!!!!! And down to five bucks, now that is a winning story!

Yes, please keep us posted to how long it takes to get your withdrawal processed.

Lips

Congrats on the very nice win.  It'll be interesting to see how long this withdrawal takes.  Keep us updated.

blue

I was successful on a $50 free chip and I am supposed to receive $250, but first I must deposit $21 after I receive verification of my withdrawal.  When I deposit the $21, they said that I will get the $250 a few days later.  I can then choose to play with the $21.  I will keep you guys posted on how this process goes.

It seems that everything is going well so far.  However, it appears that my Credit Card and Driver's License must be scanned and sent in via E-Mail as opposed to fax.

I spoke to Roy, and he was very prompt, patient and courteous.  My Chat request was answered within about ten seconds.

I find it strange, however, that they even accept Driver's Licenses and CC's via fax if they are going to want them in color.  As Roy will state below, it does not seem that they even receive faxes in color...even if that is the way you send them.

Chat start time Apr 23, 2012 10:55:00 PM EST
Chat end time Apr 23, 2012 11:06:32 PM EST
Duration (actual chatting time) 00:11:32
Operator Roy

Chat Transcript
info: Please wait for a site operator to respond.
info: You are now chatting with 'Roy'
Roy: Hello
Roy: How are you today?
Pierce: Good evening, Roy, how are you?
Pierce: I'm well, thank you.
Roy: im good
Roy: how can i help
Pierce: I don't expect accounting to be finished for a few more days, but is there any way for me to confirm receipt of the documentation that I faxed to Lucky Red?
Roy: I can see a note from the 22nd, saying still need colour scans of ID and CC
Pierce: Oh, they have to be in color?
Pierce: Excuse me, colour...whe in Rome, as they say.
Roy: Its easier for them to be read if they are in colour
Pierce: The thing is, I wasn't scanning, I was using Fax. Is color mandatory?
Pierce: I'm not even sure the fax machine I use would ender somethng in color that is aready in color. As a matter of fact, I know it doesn't because I placed my ID directly on the machine.
Pierce: render*
Roy: is it possibel for you to take digital pics of the documents and email them?
Pierce: I could probably figure out a way to do that. Perhaps I can find a fax machine that will render the docs in color though...
Pierce: Do you receive in colour?
Pierce: I keep forgetting the, "U,"...
Pierce: I believe that Staples would have a color fax, and I can also make color copies there.
Pierce: Will the verification document be fine as is, or do I need to fill out another one?
Roy: im sure that the fax doesnt come through to us in colour
Roy: that why i ask if could send via email by taking pics of them
Pierce: I'll work on it.
Roy: vertification form is fine
Pierce: I have thirty days to claim, right?
Pierce: Is that includng everything on your end, or just thirty days to get this stuff to you?
Roy: i wouldnt worry about that tbh
Pierce: OK, thank you.
Pierce: I have one question.
Roy: sure
Pierce: I'm slightly concerned that if I Edit out the CID and the 7th-12th numbers on the credit card that someone could reverse my Edit, is that the case?
Roy: no not at all
Pierce: Very well. I'll have those in by the end of the week. The utility bill is acceptable?
Roy: yes
Roy: just the ID and credit card used is needed
Pierce: Thank you, have a good night.
info: Your chat transcript will be sent to xxxxxxx@xxxxx.com at the end of your chat.
Roy: take care
Pierce: Thanks.

Very helpful and friendly chat Mission146.

btw I removed your email address for your own protection. 

I bought a printer with a colour scanner specifically for the purpose of sending my docs in.  It was definitely a good investment.

blue

Blue,

Thank you for removing the addy, I didn't even think of that.  My wife has a digital camera, I believe, so I can use one of those plug in and save things to transfer it to the computer.

Congratulations on the win .... Club World Group has great customer service and they are always nice and very helpful whenever you go to live chat.  I receive bonuses from them at least 4 times a week, which I think is fantastic and they also offer me 100 and 125% deposit coupons on a regular basis also!  Club World Group rocks!

I agree with all of those statements.