Moneystorm casino help

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    Last post ago over 2 years by bgdadu
    Korn
    • Started by
      Hero Member
      564
    • last active 2 hrs ago

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      • Korn
        • Started by
          Hero Member
          564
        • last active 2 hrs ago
        Hello there boys and girls.I just played with a no deposit bonus at moneystorm casino and managed to wager the money.I was wondering how long do I have to wait for my money?I can cash out only 13.50 euros from that no deposit bonus, but are good to deposit them to another casino.Did anyone ever cashed out from this casino?Please help me with some info.
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      • Images
        • Replied by
          Superstar Member
          6203
        • last active 1 day ago
        I cashed out at pamper casino (moneystorms sister casino) and i got paid with the reps help. I wish you good luck with this i hope some one can help.
      • Korn
        • Replied by
          Hero Member
          564
        • last active 2 hrs ago
        Thanks for the reply.So I should go on live chat and talk to them?
      • Index
        • Replied by
          admin
          20471
        • last active 2 hrs ago
        You can message the rep for this casino HERE
      • Korn
        • Replied by
          Hero Member
          564
        • last active 2 hrs ago
        Thank you.I talked to them on live chat and they told I have to wait 1-3 business days so the department can verify my request.I'll wait until tomorrow for an e-mail.I hope I will receive it.I'll let you know.
      • Index
        • Replied by
          admin
          20471
        • last active 2 hrs ago
        bgdadu wrote:

        Thank you.I talked to them on live chat and they told I have to wait 1-3 business days so the department can verify my request.I'll wait until tomorrow for an e-mail.I hope I will receive it.I'll let you know.


        Good luck then. Hope all goes well.
      • Korn
        • Replied by
          Hero Member
          564
        • last active 2 hrs ago
        Still didn't receive my money.I talked to them on live chat and they told me this: "Ok, this is what we can do from our end, because for security reasons, all matters concerning your payout request must be addressed directly to the Accounting Department. The Support staff has no access to your request." I don't like how this works...I have a bad feeling about this )
      • Korn
        • Replied by
          Hero Member
          564
        • last active 2 hrs ago
        Problem solved:)) Romania is a restricted country.I remember when I signed up here I didn't see that on t&c.Anyway...I don't like this kind of casino.Bye Bye moneystorm and your sister casinos.
      • Index
        • Replied by
          admin
          20471
        • last active 2 hrs ago
        bgdadu wrote:

        Problem solved:)) Romania is a restricted country.I remember when I signed up here I didn't see that on t&c.Anyway...I don't like this kind of casino.Bye Bye moneystorm and your sister casinos.


        How come you can sign up if it is a restricted country?
      • Korn
        • Replied by
          Hero Member
          564
        • last active 2 hrs ago
        I don't know.I signed up and I also used the no deposit bonus.I talked to them on live chat, they saw I was from Romania and they told me nothing.I don't like when this happens at an online casino.I don't recommend this casino at all
      • Index
        • Replied by
          admin
          20471
        • last active 2 hrs ago
        bgdadu wrote:

        I don't know.I signed up and I also used the no deposit bonus.I talked to them on live chat, they saw I was from Romania and they told me nothing.I don't like when this happens at an online casino.I don't recommend this casino at all


        It's not good.  Thank goodness you didn't deposit!
      • Korn
        • Replied by
          Hero Member
          564
        • last active 2 hrs ago
        I had to be stupid to deposit there after all that happened.This casino for me doesn't exist anymore.I subscribed from their e-mails, sms and everything.

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