Moneystorm casino help

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    Last post ago over 2 years by bgdadu
    Korn

    bgdadu

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      • Korn

        bgdadu

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        Hello there boys and girls.I just played with a no deposit bonus at moneystorm casino and managed to wager the money.I was wondering how long do I have to wait for my money?I can cash out only 13.50 euros from that no deposit bonus, but are good to deposit them to another casino.Did anyone ever cashed out from this casino?Please help me with some info.
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        Cat50

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        I cashed out at pamper casino (moneystorms sister casino) and i got paid with the reps help. I wish you good luck with this i hope some one can help.
      • Korn

        bgdadu

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        Thanks for the reply.So I should go on live chat and talk to them?
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        blueday

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          You can message the rep for this casino HERE
        • Korn

          bgdadu

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          Thank you.I talked to them on live chat and they told I have to wait 1-3 business days so the department can verify my request.I'll wait until tomorrow for an e-mail.I hope I will receive it.I'll let you know.
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          blueday

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            bgdadu wrote:

            Thank you.I talked to them on live chat and they told I have to wait 1-3 business days so the department can verify my request.I'll wait until tomorrow for an e-mail.I hope I will receive it.I'll let you know.


            Good luck then. Hope all goes well.
          • Korn

            bgdadu

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            Still didn't receive my money.I talked to them on live chat and they told me this: "Ok, this is what we can do from our end, because for security reasons, all matters concerning your payout request must be addressed directly to the Accounting Department. The Support staff has no access to your request." I don't like how this works...I have a bad feeling about this )
          • Korn

            bgdadu

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            Problem solved:)) Romania is a restricted country.I remember when I signed up here I didn't see that on t&c.Anyway...I don't like this kind of casino.Bye Bye moneystorm and your sister casinos.
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            blueday

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              bgdadu wrote:

              Problem solved:)) Romania is a restricted country.I remember when I signed up here I didn't see that on t&c.Anyway...I don't like this kind of casino.Bye Bye moneystorm and your sister casinos.


              How come you can sign up if it is a restricted country?
            • Korn

              bgdadu

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              I don't know.I signed up and I also used the no deposit bonus.I talked to them on live chat, they saw I was from Romania and they told me nothing.I don't like when this happens at an online casino.I don't recommend this casino at all
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              blueday

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                bgdadu wrote:

                I don't know.I signed up and I also used the no deposit bonus.I talked to them on live chat, they saw I was from Romania and they told me nothing.I don't like when this happens at an online casino.I don't recommend this casino at all


                It's not good.  Thank goodness you didn't deposit!
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                bgdadu

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                I had to be stupid to deposit there after all that happened.This casino for me doesn't exist anymore.I subscribed from their e-mails, sms and everything.

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