More Problems With NordicBet

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    Last post ago almost 4 years by Feelin froggy
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    LuckyRJ

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        LuckyRJ

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        Ok, so here we go again, after the first issue took 3 days to resolve asking for my currency to be changed, it has now taken them 3 days to do my ID and now they ask for a photo ID, even though on 3 seperate occasions i explained to them that i dont have a photo ID and all i had was what i sent them - (which was birth certificate, utility bill, and a screenshot of my moneybookers profile page,) this is what they told me was accepted on 3 seperate occasions.


        this is the part of one of the chat manuscripts i had with someone called Tore

        Tore: Birth certificate is acceptable as ID, so that should be fine. The other two documents needed to verify your account are: A utility bill in your name and registered address (it cannot be older than 3 months old at most), and a screenshot of your Moneybookers/Skrill profile page.


        so OMG this casino problem after problem

        i really think regardless how big this casino might be, they are not very good, i actually think they are one of the worst customer service casinos on the internet, delay tactics it seems are common practice here, on 2 different issues, please can others reply if they are slow dealing with things for you too

        LuckyRJ
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        LuckyRJ

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        Can staff please help me.

        They now ask for more proof of ID, and said to me this, as many as i can, i have never ever ever heard of anything like this before

        other casinos accepted 2 forms of ID birth certificate and utility bill, and for this casino group to ask for three and then request as many as i can is crazy.

        I DO NOT TRUST THIS CASINO PLAIN AND SIMPLE
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        LuckyRJ

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        Will i get some help ?
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        • Dream rj small transparant
        Sorry to hear your having problems with nordicbet, cant really help with your problem but would like to say i have been a member there for a long time and have never encountered any problems at all, i get withdrawals to my neteller account within hours (unless its a weekend) and have always found their customer support to be excellent. When i sent in my id docs i sent a copy of my passport and utility bill and my account was verified within a couple of hours. Hope you can resolve your issues with them.
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        Feelin froggy

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        • Dream rj small transparant
        • Me
        Hey LuckyRJ,

        Send me your user name and I'll contact them.
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        LuckyRJ

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        i messaged it to you froggy, but i actually said my username in the other thread about nordicbet

        it is LuckyRJ in case others want to try too

        thanks

        LuckyRJ
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        LuckyRJ

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        any news yet ??
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        Feelin froggy

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        I'll let you know as soon as I hear something. I haven't forgotten you.
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        LuckyRJ

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        Still nothing.

        this casino so slow, just like i said in the first thread i made.

        LuckyRJ
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        • Dream rj small transparant
        Having probs there too; never did until Betsson took them over
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        Feelin froggy

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        LuckyRJ wrote:

        Still nothing.

        this casino so slow, just like i said in the first thread i made.

        LuckyRJ


        I've followed up with another email to the casino. I hope we can get somewhere with this soon.

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