My BETAT Casino Experience

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Peibi100

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      Peibi100

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      I was trying to find a spot to post my latest experience with BetAt, didn't find so decided to post here

      I joined to BetAt about 16 months ago, have been really loyal player to the casino because I know I will always receive something if I loose, which I did this month.

      I have gotten multible gifts from BetAt management example of few,

      Mini helicopter 
      200-300 cash to account which is nice
      it came to my bday and I was texting to VIP manager today and I received a text message that they have given me 400 EURO CASH bday gift which is really cool gift as I am going to trip in few weeks nice pocket money 

      What I wanted to do is to thank you whole BetAt casino team and wonderful stuff who is working at the casino.

      I would say this casino have been best ever which I have ever played at.

      I have experienced with several casinos that the staff which works for the casinos changes all the time, but at BetAt casino the staff members I know been all from the beginning, this gives to me a credit that they are good for their employees too.

      I wanted to add a picture so you all can see the helicopter 

      Thank you one more time BetAt Casino of your great service!
      • Bet gift
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      BETAT Casino

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      A real Casino For Real Players
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      Hi Peibi100,

      Thank you for your great feedback!

      I'm pleased that you have had such a good experience with BETAT.
      I'll forward your comments to the rest of the team. It's rewarding to see that all the hard work does pay off.

      The helicopter looks amazing  How high does it go?

      Kind Regards
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      Peibi100

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      Thank you!

      It go about 100-150 meters but if it go high it is hard to handle.

      It can carry about 500g too.

      Me and my friends have tried to put can of beer and fly with it but it is too hard because you need to have max power all the time and wind outside is hard to handle but really cool gift 
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      Cat50

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       spin time

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      Wow that sounds like fun i wish i had one :'(
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      zuga

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      "All it takes for evil to prevail is for good people to do nothing "

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      pretty cool gift! Now i want one too lol
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      nice to see betat casino is going the extra mile for their clients. I am wondering how they determine these prizes and what else they have on offer? Is it tied to player's VIP level maybe?
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      BETAT Casino

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      CBG wrote:

      nice to see betat casino is going the extra mile for their clients. I am wondering how they determine these prizes and what else they have on offer? Is it tied to player's VIP level maybe?


      Hi CBG,

      We take a very personal and friendly approach to our high value customers.

      Our casino manager is in constant communication with them, over the phone, via skype or email and achieves a friendly relationship with them.

      Every person is different,  so we don't have an actual list of prizes. It depends on the relation and communication our players have with our casino manager.

      For example: The story behind the helicopter gift was a funny request from Peibi100, for us to send our company helicopter to pick him up. So that's what we did in a smaller scale

      Kind Regards
      Constantine
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      I must be hungry cuz I'm fishin' chips!
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      lol, cool gift
      It's nice when casinos relate to people on a human level, not just a client-customer professional level.
      Gifts aren't always VIP related (meaning big money spenders) though granted, it makes sense that more loyal customers receive different treatment from time to time. Some people will always cry foul 'where's mine'  and say everyone should be treated equally, that's not realistic and there are those who say WTG as it should be.

      People have to remember gifts are just that - gifts. There's no obligation on the part of the casino, and any handed out are a casino's discretion - I've seen gifts given for a myriad of reasons - big spenders, low-rollers who made a rep smile,  tragic stories, whim, et c. The fact that a casino cares at all is what matters - and I've seen/heard plenty of things done behind closed doors - in the GOOD way - meaning the casino did it because they wanted to, not for the PR.
      On a human level - I've bought friends a beer from time to time - because I was inclined to - I don't buy every friend a drink and there isnt always an ulterior motive - I did it because I wanted to.
      So, WTG...Hope you enjoy your gift
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      I love to see these kind of stories. Really refreshing to see a good casino doing good things for their customers. Thumbs up!
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        What a fantastic gift Peibi100 (I want one too ).

        Thanks for sharing your story.
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        I would like to also add its nice to see a rep that interacts with members and isn't just isolated to the Direct Support board. Interested in getting member feed back for the betterment of the casino and the player rates high in my book!

        Thanks for your great participation on our forum!
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        Although this was a very nice goodwill gesture that BetAt done for this customer,

        I am sorry to say what i am about to say but in my personal opinion, do we actually have to believe this, it just seems strange, there seems to be a lot of threads lately that the betat rep keeps making, asking various questions.

        There is obviously nothing at all wrong with that, but i do get suspicious, i also see it as just publicity stunts.

        to try get his casino getting spoken about.

        yes this is not a bad thing, but it is obvious this is why these threads i feel is appearing

        and i am not saying this person was not real and this did not happen, just wanted to say, keep an open mind it is the internet remember, people can still lie and so on, also, it is very easy to get a picture from google images. that famous saying, don't always believe everything you read in the papers (forums)

        oh and this in no way was meant as a negative post, just a personal opinion, and i was actually considering playing at bet at maybe one day in the future too, from what i have been reading about them too in this forum.

        LuckyRJ
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        Well, then I guess I'M sorry to say but....that post reads like a bucketful of sour grapes.
        The fact that the rep is here asking a lot of qyuestions is a good thing...no, let me retract...a GREAT thing.
        Does the casino get PR? Well..uh, yeah..it's business, not a charitable organization. Word of mouth...forum presence...participation...member/rep banter.....all necessary for a business to survive and thrive.  Self-serving? Well, of course it is. But that doesn't mean it's not ALSO genuine AT THE SAME TIME.

        I personally speak to the rep..often. Why? He's a great guy and very personable. He listens to and interacts with players. He doesn't look down from on high as players as customers..but as clients!

        What is so suspicious about a player receiving a perk or gift? It happens all the time. Sometimes we hear about it..sometimes we don't. And in case you didn't notice..the member posted about the gift..the rep didn't come here to flout it.

        I think you're barking up the wrong tree Rob.
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        Dionysus wrote:

        Well, then I guess I'M sorry to say but....that post reads like a bucketful of sour grapes.
        The fact that the rep is here asking a lot of qyuestions is a good thing...no, let me retract...a GREAT thing.
        Does the casino get PR? Well..uh, yeah..it's business, not a charitable organization. Word of mouth...forum presence...participation...member/rep banter.....all necessary for a business to survive and thrive.  Self-serving? Well, of course it is. But that doesn't mean it's not ALSO genuine AT THE SAME TIME.

        I personally speak to the rep..often. Why? He's a great guy and very personable. He listens to and interacts with players. He doesn't look down from on high as players as customers..but as clients!

        What is so suspicious about a player receiving a perk or gift? It happens all the time. Sometimes we hear about it..sometimes we don't. And in case you didn't notice..the member posted about the gift..the rep didn't come here to flout it.

        I think you're barking up the wrong tree Rob.


        Like i stated when i posted the comment, i had no bad intentions, it was purely my personal opinion, i just wanted to give a different perspective and to actually make people aware,

        I was in no way saying it wasnt true, i just wanted to bring to light a different view was all. i personally think it is legit, but i had to just say what i said, because when i first saw this thread the day it was posted it did make me think at first it might not be.

        I am not sorry if my comment was read wrong because it is a free forum, i just wanted to say what i thought. sorry if people didnt like that

        LuckyRJ
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        of course you can say what you feel
        That cuts BOTH ways - as you question the motivation behind other people's posts, we too can question yours

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