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    Last post ago over 2 years by panettone0
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    • last active 5 months ago

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      • Queen
        • Started by
          Full Member
        • last active 5 months ago
        I tried to register to and when I confirmed the data tells me : "YOUR ACCOUNT IS FRAUDOLENT"...........


        Thank you for contacting SuperCasino. Your request has been received and one of our dedicated support team will be with you soon.

        Kelly T: Hi , My name is Kelly! How can I help you today?

        me: Hello, why, when i join , my username is "fraudolent"
        me: i m not fraudolent

        Kelly T: Can i please have your email address you used to register


        Kelly T: Thank you
        Kelly T: For security purposes would you please provide me with your date of birth?

        me: XX august 1957 ......and if i m already registered, i m forgetful but not fraudolent

        Kelly T: I do understand you
        Kelly T: But you currently have no accounts with supercasino but you do have one with vernons

        me: and i m fraudolent for this?

        Kelly T: No i do apologise for this misunderstanding though

        me: what i do? i can retry ?

        Kelly T: Well if you want to log in you will have to log in to vernons

        me: ok, thank'you and bye....but corrected it the words you use because you risk offending people
      • Index
        • Replied by
        • last active 18 min ago
        I had no idea there was any relationship between those two casinos and having looked at both sites, I still can't see any relationship.  Very strange.
      • Panda kiss
        • Replied by
        • last active 30 min ago
        Hmmm so you cant have accounts at all their 3 casinos?

        Vernons, SuperCasino and Jackpot247 are sister casinos.
      • Queen
        • Replied by
          Full Member
        • last active 5 months ago
        Melcb wrote:

        Hmmm so you cant have accounts at all their 3 casinos?

        Vernons, SuperCasino and Jackpot247 are sister casinos.

        Perhaps , however, the right phrase would be "You can not sign up, you already have an account at another casino group " ....... For me they are idiots and I feel offended
      • Index
        • Replied by
          Hero Member
        • last active about 2 months ago
        They are sisters, got email from vernons saying they were joining supercasino a while back . At the time i had an account with both but not played since email. As for their attitude , thats another thing

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