Never Assume....LOL

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    Last post ago over 6 years by medtrans
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    acgofer

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          acgofer

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            Hiya Guys,

            I logged into Winward today, to see if I had ever played there before, and made the mistake of opening a duplicate acct. when I 1st started playing online. As you'll see from my chat...NEVER ASSUME what someone is saying to you via txt, until you confirm it with them....for a good laugh, here is the lesson for the day....

            All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly. Or feel free to open a help desk ticket for timely assistance.
            Welcome to Live Support my name is Phil how may I be of assistance?
            me: hello Phil.....
            Phil: Hello xxxxx
            me: Can you tell me if I had played here before? I checked my game history, and cant find anything
            me: I'm not sure if I claimed the nd bonus when i signed up or not
            Phil: Yes mf, you have played with us before
            Phil: And it was also credited to you
            Phil: We do have great deposit bonus
            Phil: If you want to continue playing
            me: i usually make deposits to casinos on the weekends....before I do, would you also just check and make sure I have not opened another acct here...if i had, the email would have been xxxxx@xxxxx.com
            me: just want to be sure so if i happen to win, there wont be any problems cashing out
            Phil: Yes mf you have another account
            me: can you delete itfor me please?
            me: and why d you keep calling me "mf"?
            Phil: My friend
            me: ohhhhhhhhhhhhhhh.....lol
            Phil:
            Phil: Is there anything else I could help you with at this moment?
            me: you have cloed my other acct, right?
            me: *closed*
            Phil: You need to contact our Security Department to close that account
            Phil: Their number is 1-888-258-7872
            Phil: Open 24/7
            me: Great! will do so, thank you very much mf! lol
            me: have a good day
            Phil: You too bye
            Phil:
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            PMM2008

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              Mighty! Member
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            M/F? That is the first time I have ever seen it mean "my friend"

            What a funny post. 

            So good to have you back M/F.

                                                    PMM
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            wnanhee

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            AC~~~I have missed you and so happy that you're back,MF!!!
            That's new and well...
            Hope everything is well with you and your family. Sometimes it takes some times to settle things out but someone who is strong as you, you will make things alright.
            It's never the same here without you,MF!!! 
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            acgofer

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              Nan & PM...

                I missed you guys too. Although I came back much sooner than I expected, but thats ok with me!!

                Gotta tell ya, I was shocked when he said MF!!! I was like, "Whoa!!!....This guy is really p*ssed at me for not knowin I played before & had a dupe acct!"

                I should have replied to him "ok a*s" of course, meaning A Super Support(rep)!!! 
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              genenco

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              You could have done A/H That would have been "Awesome Helper"
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              Imagin.ation

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              Use Your Imagination
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              LOL AC.. love the post!!

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              Lipstick

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              Big hug to you ac...no HUGE hug for (((((((ac)))))))!!! I have to admit i've heard that expression before. The first time someone referred to me as that i was in a poker room!

              Being that poker can get some what heated i assumed the worst!!! What i couldnt understand is why i was beginning called this awful name when in fact the player was being very nice!

              I later realized what it meant!!!

              Lips
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              acgofer

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                I only know one meaning of MF lol.

                I was shocked, then mad for a split second, then almost peed my pants laughing that this guy called me it AGAIN!!

                I thought maybe he was trying to get fired or something. Good thing I have a good sense of humor, and asked him to clarify what he meant. The unfortunate thing is that the next person he calls mf may not be so laxed & the casino could potentially lose some players. Although it's the big joke of the day, I suggest he uses a bit more professionalism/less short text when chatting with players. 

                ((((( HUGS ))))) back to u ! 
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                drpsyce38

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                AC....welcome back.  Someday I'll meet you in AC...drinks and table games are on me!
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                medtrans

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                That is too funny AC.  I have had a long exhausting day and I can't stop laughing.  (You know how it is when you are tired?)  Things seem very silly and this was too much.  mf, mf.  lol

                medtrans

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