So, while waiting for the rep asking about my withdraw, having been 5 business days, he informed of their new terms.
It's anytime AFTER 5 days; that's just the minimum now...meaning, I'm welcome to ask again next week.
Additionally, you can only withdraw once a week. While it says maximum in a week is $4000, that's simply the maximum. If you withdraw say just $50, you still gotta wait a week to withdraw again....and that's from the point of processing, not requesting
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- Started by
- dtsweet
- at Jun 25, 10, 05:41:16 PM
- Mighty! Member 3041
- last active 6 years ago
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- Replied by
- TAAADAAA
- at Jun 25, 10, 06:14:37 PM
- Superstar Member 5873
- last active 16 hours ago
yeah, I was told the same thing. I've been broke, lol, and waiting for my withdrawal supposed to get paid today, but I have to wait till monday next week. Guess I have to stay sober on gambling this weekend, lol.
while other casinos try to shorten the payout time, betphoenix extends the time. This is not a good sign -
- Replied by
- MommyMachine
- at Jun 25, 10, 08:45:45 PM
- Mighty! Member 3746
- last active 2 years ago
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- Replied by
- toodleedoo
- at Jun 25, 10, 09:51:52 PM
- Sr. Member 452
- last active 4 years ago
I know this is supposed to be a good casino, but I have had zero luck with them. And they call a lot too. I think if Nick wasn't there, we wouldn't have jumped on it so quick. The playthroughs are silly on most of the bonuses. I'm not giving up yet, I have to deposit once more to get that $100 free chip lol.. then if it doesn't work out I'm done
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- Replied by
- MommyMachine
- at Jun 25, 10, 09:59:25 PM
- Mighty! Member 3746
- last active 2 years ago
-
- Replied by
- dtsweet
- at Jun 25, 10, 11:22:53 PM
- Mighty! Member 3041
- last active 6 years ago
I guess there's probably a good couple reasons...
now that there's more players, it takes longer to payout..there isnt that original initial attention, simply numbers
and of course, now that we're hooked, why pay fast?...lol, it was a good draw....mind you, a week -ish isnt terrible to some, but dammit, I'm spoiled..i want my instant gratification, and If I have to wait, I'm gonna dep elsewhere -
- Replied by
- MommyMachine
- at Jun 25, 10, 11:49:36 PM
- Mighty! Member 3746
- last active 2 years ago
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- Replied by
- dtsweet
- at Jun 26, 10, 12:02:49 AM
- Mighty! Member 3041
- last active 6 years ago
nope, I even send to a rep, well, frankly, If I have to wait, I'm gonna pay bills, but If I get paid, I'll be gambling all weekend.
When it goes into my moneybookers, most goes straight back to the casinos, often the original one...and...if it's sitting in processing, why dep more? I can't withdraw anything I win while one is pending, so while it's sitting there all my money is going to the competition -
- Replied by
- dtsweet
- at Jun 26, 10, 12:05:48 AM
- Mighty! Member 3041
- last active 6 years ago
LOL, that's not even mentioning word of mouth, and thse days word of mouth is word of mouth across the world, lol, with the net and forums. Anything people see with fast service, people are going to try. Slow payouts, people will see and go...meh
Now, I will say, a week isnt bad at all (here's hoping it's a week). But tomorrow something comes that pays same day? They're gonna get my dep..and all cuzza I heard it...word of mouth -
- Replied by
- TAAADAAA
- at Jun 26, 10, 12:26:38 AM
- Superstar Member 5873
- last active 16 hours ago
they said that there are too many payouts at betphoenix now, that's why I changed it to 5-7 busi days. Lol, agree with you, if I have to wait, I'd rather deposit else where
I guess there's probably a good couple reasons...
now that there's more players, it takes longer to payout..there isnt that original initial attention, simply numbers
and of course, now that we're hooked, why pay fast?...lol, it was a good draw....mind you, a week -ish isnt terrible to some, but dammit, I'm spoiled..i want my instant gratification, and If I have to wait, I'm gonna dep elsewhere
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- Replied by
- kazzi
- at Jun 26, 10, 05:55:06 AM
- Hero Member 931
- last active 6 years ago
Thats very bad but can understand why ive been waiting 10days so far for my withdraw, and i uselly deposit $20-30 max and withdraw around $100, so im at $70 in winnings but no gotta another $20 free so im down to $50, hope they gonna change something else they gonna loose tons of players quickly.
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- Replied by
- kazzi
- at Jun 28, 10, 10:50:05 AM
- Hero Member 931
- last active 6 years ago
lol dtsweet i got 2-3 saved sessions of those already i spammed "Dean" the manager there already dident help on faster payout 12days and couting here
Ok update after kicking and screaming at live support for another 15min and sending my saved sessions i got 10000% promise payout today. -
- Replied by
- TAAADAAA
- at Jun 28, 10, 12:57:14 PM
- Superstar Member 5873
- last active 16 hours ago
I contacted livechat today and was told my withdrawal will be ready later on today, lets hope so.
Kazzi, 12-13 days is way too long. Dam, hope they do not become a LACK LUSTER
FL TAAAAAAA; today we're to be paid by BetPhoenix, let's cross our fingers that they do (I've a saved email guaranteeing I will be that I'll waggle out if not)
[/quote][quote author=kazzi link=topic=12431.msg108348#msg108348 date=1277736605]
lol dtsweet i got 2-3 saved sessions of those already i spammed "Dean" the manager there already dident help on faster payout 12days and couting here
Ok update after kicking and screaming at live support for another 15min and sending my saved sessions i got 10000% promise payout today.
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- Replied by
- MommyMachine
- at Jun 28, 10, 01:01:13 PM
- Mighty! Member 3746
- last active 2 years ago
Good luck on your cashout, keep us posted.
Let's hope they don't become a lack luster..lol TAAA..That would be a crying shame...
:-*
date=1277744234 >
I contacted livechat today and was told my withdrawal will be ready later on today, lets hope so.
Kazzi, 12-13 days is way too long. Dam, hope they do not become a LACK LUSTER
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- Replied by
- allgood2010
- at Jun 28, 10, 02:28:58 PM
- Super Hero 1133
- last active 3 years ago
I never won on a deposit or free chip, so Ive never dealt with withdrawals from them. But I did play even with max cashout because the 700% bonus gave me a good amount of cash to play but it never lasted long. Now with long payouts and max withdrawals and no comp points on anything played with a bonus I don't see much reason to deposit. I mean yes it's nice to have fun but I do want to win or at least believe I have a chance to win/dream but I don't have that with this casino right now the way things are.
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- Replied by
- MommyMachine
- at Jun 28, 10, 03:24:38 PM
- Mighty! Member 3746
- last active 2 years ago
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- Replied by
- MommyMachine
- at Jun 28, 10, 05:25:33 PM
- Mighty! Member 3746
- last active 2 years ago
-
- Replied by
- TAAADAAA
- at Jun 28, 10, 05:34:00 PM
- Superstar Member 5873
- last active 16 hours ago
-
- Replied by
- TAAADAAA
- at Jun 28, 10, 05:45:45 PM
- Superstar Member 5873
- last active 16 hours ago
a disappointed note for me, :'( :'( :'( :'(
Sam: Hello
Sam: how may I assist you?
riceman: hi
riceman: you have MG control number ready for me yet
riceman: I was told to come back an hr to have it
Sam: I'm sorry
Sam: that information is not available yet
Sam: there is a chance that it will be ready until tomorrow
Sam: we've had a delay with our payouts processor
Sam: thank you for your patience and understanding
Sam: we will let you know as soon as your information is ready
riceman: first, betphoenix changed payout to 5-7 business days and now delay with payouts processor, I dont know what to say
riceman: I'll check back again later today
riceman: thanks
Sam: it will be ready tomorrow for sure
Sam: let's leave it for tomorrow to be sure
riceman: ok, I'll check back tomorrow
Sam: great
Sam: thanks again for your patience
riceman: and I will post this chat to a casino forum, we have some complains about betphoenix payouts already
riceman: thanks for your help -
- Replied by
- MommyMachine
- at Jun 28, 10, 06:23:39 PM
- Mighty! Member 3746
- last active 2 years ago
-
- Replied by
- NicolasJohnson
- at Jun 28, 10, 09:31:53 PM
- Sr. Member 404
- last active 7 years ago
Hi Guys,
Our payouts are now be back down to 3-5 business days. As Sam was kind to point out, we had a processor issue. There was an internal miss-understanding around this processor issue which resulted in an erroneous adjustment to the payout time frame stated on our site. CS picked it up and adopted it, although it shouldn't have gone live.
Sorry about this inconvenience. Additionally we will get payout time frames down further within the coming months. -
- Replied by
- kazzi
- at Jun 29, 10, 02:48:24 AM
- Hero Member 931
- last active 6 years ago
btw, to be fair, they told me monday and it was in today
Was moneybookers also right? cause i dident recieve anything.
Oh well another nice chat session, the payout was forwared to the manager and the payout was send but was never confirmed, since they never recieved the "control number" so another 2hours he talks with manager and gonna call me after *crying* !
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