Nogabet took 8000 euros, no response for 3 weeks

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    Last post ago over 4 years by ValDesMalDes
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      alfreed

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          jschaub

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          Hi Nogabet Team, this is so a shame ! He had a balance of 8000 .-and not only the bonusbalance in his account, and this is so poor!!! How short was the validity period? a half day? I have an account at your casino, but since i know from this case i did never deposit again at your casino. and now i know i will never deposit here again, because i could not ignore THIS ! I hope you will loose the most of you players from here! Only good casinos have the right to be active online!!!
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          sanchya

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          "Unfortunately, you did not wager your bonus in the required bonus validity period "

          he was able? if the deposit + bonus money "disappeared" and the balance was 0?
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          drtheolen

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          "Think for Yourself - Question Authority" - Timothy Leary
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          This is the reason why you should always contact live help and ask them directly what are the bonus rules. Even with lot of effort you cant always find everything you need to know since certain rules are scattered all over the site. Its not NDB after all, you put your own money into it.
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          anfransen

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          yep...rules are rules...u have to know before playing i lost 100+ euro because of my mistake without reading the rules...:) understand the bonus rules first then u wont get disappointed, eventhough sometimes the rules are a bit....complicated can i say? LoL
          i still believe in all NetEnt casinos
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          alfreed

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          :'(

          This was a cashback bonus. It was originally supposed to be added on 1 February, but that didn't happen. I emailed them on the 2nd to chase it up. I recived an email on the 3 February at 1:13 pm informing me that they had credited the bonus, and apologising for the delay.

          According to their bonus terms, wagering requirements have to be met within 48 hours. My balance disappeared on the 4th at 8:59 pm. That's less than 48 hours after their email. Of course I have no way of knowing exactly when it was credited becuase there is no record of it.

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          ValDesMalDes

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          Stay as far as possible from this Rival rogue!
          First of all the live support is dead and it is dead from a long time ago!
          Second DO NOT trust their loyalty program at all- they are just cheating you to get you on the hook and than goodbye to your money!
          Third, all those shiny bonuses are just impossible to fullfil, so do not deposit there even a dime if you do not want to feel robbed at the end!!!

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