OMG!! You have to see this!!

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    Last post ago over 7 years by erin j
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    satansmuff

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      • Avatar 17011

        satansmuff

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        I just tried to close yet another microgaming casino account....[been taking a really bad beating at all of them], and you won't believe the nerve this guy had!! Check out our chat session...................Please wait for a site operator to respond.
        Welcome to Casino support live help, one moment please for world-class service
        Christian: Hi, and thank you for using our Live Chat facility! Allow me to introduce myself as your chat representative...
        Christian: will be assisting you, how could I be of service...
        tcsr01312891: hello, i would like to have my account here closed please
        Christian: Can you please tell me why you want your account closed Kimhan?
        tcsr01312891: always lose here...and rather quickly at that, i never seem to get any play out of my deposits
        Christian: Thank you for waiting. I'll be with you in just a moment.
        Christian: I will be right with you.
        Christian: Kindly note Kimhan that you received almost the half of your deposit as bonus in our casino. I dont see any reason for you to close your account.
        tcsr01312891: uhh...because i always LOSE!!
        tcsr01312891: give me all you want in deposit bonuses, that does me no good when i go on a straight losing streak with nothing to show for it
        Christian: Come on, Kimhan. It is probably because this time is not good for you but it will pass and you will not even remember that you were losing.
        Christian: Think again about it.
        Christian: We know that you are a good player and can handle it.
        tcsr01312891: oh...i'm sure i'm not gonna forget about losing my money, besides when would be a good time?? I've lost on every deposit I've EVER made here.....and like i said before i don't bearly get any play out of it either, so why would i want to stay??
        Christian: Sometimes it is just when you wanna give up that the light comes to you. You will never know.
        tcsr01312891: well, i'm doing good at other sites, so please close this account for me
        Christian: Kindly note Kimhan that you have to send us an email with the raison why you want your account closed in order for us to send the request to the departement concern.
        tcsr01312891: and you couln't have told me this 30 mins. ago??
        tcsr01312891: another reason to close this account TERRIBLE CUSTOMER SERVICE!!!
        Christian: Sorry about that, I thought i was helping.
        tcsr01312891: you thought you were helping me by trying to convince me to keep losing my money??
        Christian: Kindly note Kimhan, that was not my intention.
        tcsr01312891: i'll be sure to email them, and i'll also be sure to mention your name and how rude and pushy you were to me!
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        Lipstick

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        Hi Satan,

        Wow...that is absolutely wild! How that operator tried to talk to you into leaving your account open! I don't think i have ever seen that before. Not even a free chip for incentive....crazy.

        I hope you did send them an email! Thanks for sharing.

        Lips
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        satansmuff

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        even worse...the jerk tried to tell me i'd get over it and i can handle losing my money!!! what a joke
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        soda69

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        soda69

        God will not give my anything I can't handle; I'm so glad He gave me gambling!
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        OMG - I've never knew that even wanting to close your account there would be hassles...
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        ladywithgun

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        OMG is right but I have to smile    cause "GIRL" you told him !!!

        I can't believe he used the ..........light will come on......line
        then he starts mis-spelling when he realises he hasnt changed your mind and you know he coulda told you long ago he wouldnt be able to close it for you
        I also would hope that youve gotten him in trouble
        argh     
        LOL
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        satansmuff

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        Well i sent an email to both support and management with a copy of our chat session, and while my account is now closed they never bothered to send an email to confirm it, or apologize..I'm sure the casino is proud of Christian, and no harm will come his way..lol  BTW, this was at CASINO SHARE!!!
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        Shelli

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        GOOD LUCK ALL!!!!
        Bingo Baby!!! ;-)
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        DANG!!! That is CRAZY!
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        drpsyce38

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        Your experience continues to convince me that some casinos use cheating software.  I am convinced they profile you and rig the bets to get more than a typical house edge.  For example, I play roulette.  On one casino I had a hit sequence of -  5, 5, 5, 00, 0, 5.  Yeah, that COULD happen on land based roulette, but I have never seen close to it.  It is probable evidence of cheating software.  That simple, but odd, sequence would wipe out just about any bankroll.  What game did you rapidly loose on??
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        satansmuff

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        i lost everytime just playing slots, and i'm not really expecting to win, but at least get alittle playthrough with my money, but on their slots i never hits any bonus rounds, lol unless i'm down to pennies and can't even bet all the lines, then they magically hit
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        soda69

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        soda69

        God will not give my anything I can't handle; I'm so glad He gave me gambling!
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        I'm not sure whether or not you are still playing online casinos from what I've been reading...it seems like you've been having a few bad experiences...but if you are looking for one that is reputable...I do have one that I can suggest where I have recently won and received the payout completely hassle free (only had to submit ID form and credit card authorization form for every creditcard used).

        Jackpot Capital - AWESOME!

        click here to read my post]

        All the best to you! I do hope things turn around for you.
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        satansmuff

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        lol...i'm a BIG fan of Jackpot Capital...i've posted many good reviews here about them...they actually paid me from a free chip!!
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        mondobiz

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        “When choosing between two evils, I always like to try the one I've never tried before.” - Mae West.
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        im sorry satansmuff, the chat was way to much. but u could have ended it imo. if it wasnt the plan 98% of us would loose at casinos, they wouldnt excist. we gamblers dont have much rights. theres no percentage in what saying how long u can play etc.
        im sorry, he behaved bad, u loosed. try next
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        erin j

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        Oh ONE DAY I WILL CASH OUT ON A FREE CHIP ONE DAY AND I DID HAHA YAY... next hope...CASH OUT AGAIN lol
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        haha casino share I had deposited there once only 25 buck but yah 6min later i was done no bonus rounds no nothing really i dont even think i won 1 dollar lol

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