I just tried to close yet another microgaming casino account....[been taking a really bad beating at all of them], and you won't believe the nerve this guy had!! Check out our chat session...................Please wait for a site operator to respond.
Welcome to Casino support live help, one moment please for world-class service
Christian: Hi, and thank you for using our Live Chat facility! Allow me to introduce myself as your chat representative...
Christian: will be assisting you, how could I be of service...
tcsr01312891: hello, i would like to have my account here closed please
Christian: Can you please tell me why you want your account closed Kimhan?
tcsr01312891: always lose here...and rather quickly at that, i never seem to get any play out of my deposits
Christian: Thank you for waiting. I'll be with you in just a moment.
Christian: I will be right with you.
Christian: Kindly note Kimhan that you received almost the half of your deposit as bonus in our casino. I dont see any reason for you to close your account.
tcsr01312891: uhh...because i always LOSE!!
tcsr01312891: give me all you want in deposit bonuses, that does me no good when i go on a straight losing streak with nothing to show for it
Christian: Come on, Kimhan. It is probably because this time is not good for you but it will pass and you will not even remember that you were losing.
Christian: Think again about it.
Christian: We know that you are a good player and can handle it.
tcsr01312891: oh...i'm sure i'm not gonna forget about losing my money, besides when would be a good time?? I've lost on every deposit I've EVER made here.....and like i said before i don't bearly get any play out of it either, so why would i want to stay??
Christian: Sometimes it is just when you wanna give up that the light comes to you. You will never know.
tcsr01312891: well, i'm doing good at other sites, so please close this account for me
Christian: Kindly note Kimhan that you have to send us an email with the raison why you want your account closed in order for us to send the request to the departement concern.
tcsr01312891: and you couln't have told me this 30 mins. ago??
tcsr01312891: another reason to close this account TERRIBLE CUSTOMER SERVICE!!!
Christian: Sorry about that, I thought i was helping.
tcsr01312891: you thought you were helping me by trying to convince me to keep losing my money??
Christian: Kindly note Kimhan, that was not my intention.
tcsr01312891: i'll be sure to email them, and i'll also be sure to mention your name and how rude and pushy you were to me!
OMG!! You have to see this!!
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