Paddy power no more accept Latvia!!

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    Last post ago over 2 years by chocolateman
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      • Index
        • Started by
          Hero Member
          594
        • last active 7 hrs ago
        >:(
        im totally dissapointed and shocked.. today early i played and cashed out money without any problem,..
        just got email with freebie inside!
        triede to logged in and...... cant - my account is closed, please contact customer service !
        ok..
        Live Chat
        Aideen (Listening)

        Aideen Hi, my name is Aideen. How may I help you?

        You hello, whats wrong here why i got this message ?

        You Your account is closed. Please contact Customer Services.

        You user ***

        You im member enought long and regular player

        You i see no reason ??

        Aideen Hi Sandra, I will look into this now.

        Aideen For security could I please ask you to confirm your mother's maiden name and the email address associated with your Moneybookers account?

        You ***

        You ***@yahoo.de

        Aideen Sorry but that name does not match. Can you confirm the city/town where you were born

        You ***

        You ***

        You ***

        Aideen Thanks.

        Aideen Your account has been closed as we cannot accept players from Latvia any longer. This will be for either legal or commercial reasons. Apologies.

        You it i sjoke ???

        You without any single explaining

        You any single email

        You how can u do so ??

        Aideen I'm sorry Sandra, I can return the 9c on your account if you wish?

        You even 1 cent i want!

        You this is simple not normal, can i get explaining how can u close my account without warging for such a reason ?

        Aideen Those funds have been returned now.

        Aideen I am sorry about this Sandra, this is most likely due to a change in Latvian law. All Latvian customers are affected. Apologies.

        You cmon no one place havent closed doors for latvian NO ONE they even change adress to get in touch with as

        You like unibet and triobet

        You and in latvia law allowed gambling, u have to know that!!

        Aideen I'm sorry Sandra, this was a decision taken by our security team. I cannot say for sure if this is for legal or merely commercial reasons but I cannot reverse this. Apologies again. Is there anything else I can help you with?

        You yes i wud like to know why i havent got no one email one month before closure

        You every online place do so if they cancel bussines

        Aideen I'm sorry, this was only closed today at 14:54:53. It could be that the emails have not yet been sent. Apologies.




        this is normal ???????

        im really shocked....
        i were member for years..daily player...and now they simple closed account and bye bye!
      • Anchi
        • Replied by
          admin
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        • last active 3 hrs ago

        Thanks for this post from:

        • Index
        Yes, unfortunately, customers from Latvia can't play at Paddy Power Casino anymore, due to recent changes in the casino's T&Cs. Latvia is now one of the restricted countries.
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      • Index
        • Replied by
          Hero Member
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        • last active 7 hrs ago
        Anchi wrote:

        Yes, unfortunately, customers from Latvia can't play at Paddy Power Casino anymore, due to recent changes in the casino's T&Cs. Latvia is now one of the restricted countries.

        yes but the fact how they can so easy without any warning closed my account as they know im regular player at paddy power (games casino bingo poker), they shud warn me at least one week before!
        i think it is very unfair!
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        • Replied by
          Sr. Member
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        • last active 1 hour ago

        Thanks for this post from:

        • Index
        Am gutted for you, these kinds of issues are happening more and more these days - If you were a regular at Paddys, as I am, I can totally understand you being gutted - and annoyed - but at the same time, at least this is a one off, isolated case, and you are not being kicked out of a whole list of casinos as could happen if regulation ever reaches your country.

        Are you allowed to play at Corals? There cashout times are not too much longer than Paddys and they offer many of the same games, same poker room, comparable sportsbook .. support and promotions are pretty good too.
      • Index
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          Hero Member
          570
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        • Index
        i'm actually very shocked at paddy power for not giving you notice, im a regular player here being irish and have always considered them very good at customer service and customer care.  I am dissapointed to see they have done this without at least giving you a months notice
      • Index
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        • last active 7 hrs ago
        wscalley wrote:

        Am gutted for you, these kinds of issues are happening more and more these days - If you were a regular at Paddys, as I am, I can totally understand you being gutted - and annoyed - but at the same time, at least this is a one off, isolated case, and you are not being kicked out of a whole list of casinos as could happen if regulation ever reaches your country.

        Are you allowed to play at Corals? There cashout times are not too much longer than Paddys and they offer many of the same games, same poker room, comparable sportsbook .. support and promotions are pretty good too.
        [/quote]

        Latvia has blocked all sites what they find out from august, but EU sites dont care about it, because they are regulated in EU and we are allowed to play...and even if site is blocked from my internet prvoder ..i have acces to it (use hola better internet) and so far were not problems.
        im not able to play at corals and also few with the same software..bu its 50/50 few allow me, few not..but all the best is gone now


        [quote author=xbornluckyx link=topic=31835.msg322569#msg322569 date=1411770177]
        i'm actually very shocked at paddy power for not giving you notice, im a regular player here being irish and have always considered them very good at customer service and customer care.  I am dissapointed to see they have done this without at least giving you a months notice


        yes, they even sent to me email with freebie inside about 17(uk time) , but closed account 14:53:54...i feel like they has good laught about me
      • Index
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          Hero Member
          511
        • last active 3 months ago

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        • Index
        I'm shocked to sanchya, always had good experience at PPower. I would not give up the fight and take it to higher office. Classic case of BobbyBrown when they know they have goofed up, whereas if it was on the other foot u would be sued
      • Flapjack
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          admin
          4867
        • last active 36 min ago

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        • Index
        It is very disappointing and I understand your frustration. I have to say that I would never expect such poor reaction from PaddyPower - closing your account without any prior notice. From all those screenshots, anyone can see you were a regular player there.
      • Index
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        panettone0 wrote:

        I'm shocked to sanchya, always had good experience at PPower. I would not give up the fight and take it to higher office. Classic case of BobbyBrown when they know they have goofed up, whereas if it was on the other foot u would be sued
        [/quote]

        i dont think i can do anything and im sure they dont care about me..just a player and thats all

        [quote author=Markotik link=topic=31835.msg322625#msg322625 date=1411819848]
        It is very disappointing and I understand your frustration. I have to say that I would never expect such poor reaction from PaddyPower - closing your account without any prior notice. From all those screenshots, anyone can see you were a regular player there.


        yes me too, i never thought they can do something like that..im really shocked..
        now i cant play safe..if someone else will do something like that..
      • Index
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          Hero Member
          594
        • last active 7 hrs ago
        yesterday they sent me promotional email from paddy power poker!!! this is normal
        they still laught about me..
      • Flapjack
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        • last active 36 min ago

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        sanchya wrote:

        yesterday they sent me promotional email from paddy power poker!!! this is normal
        they still laught about me..



        That is very strange, indeed. If players from Latvia are not allowed to play now, they at lest should have updated their database.
      • Index
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        Markotik wrote:

        sanchya wrote:

        yesterday they sent me promotional email from paddy power poker!!! this is normal
        they still laught about me..



        That is very strange, indeed. If players from Latvia are not allowed to play now, they at lest should have updated their database.


        100% they must delete all our info also, at least delete whole latvia from promos if we will arent allowed to play there.,.i feel really sad about this joke!
      • Index
        • Replied by
          Super Hero
          1159
        • last active 24 hrs ago
        What's the deal with all these casinos blocking other countries and shutting doors all of a sudden?

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