Pamper Casino issue

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        This one is from one of our members - mikmcd6988 .
        Due to the length the complaint was moved from Pamper Casino Review to the forum and separated.


        The complaint :

        THIS IS MY EXPERIENCE WITH PAMPER CASINO. i DO NOT RECOMMEND DEPOSITING BECAUSE THEY DONT PAY OUT WINNINGS AT LEAST TO AMERICANS

        2000% slots bonus

        500% Video Poker bonus

        300% blackjack bonus

        200% Cash bonus

        333% Referral Bonus

        $100 Birthday Week Bonus

        $100 Free Chip
        Deposits & Withdrawals
        Security & Privacy policyPlayer Support Center

        FAQ
        Terms & Conditions

        Contact Us

        Support Center » Ticket List » SYG-564592

        TICKET ASJ-180846

        Ticket DetailsTicket ID: SYG-564592 Department: Accounting
        Status: Open Priority: Default
        Created On: 11 Jan 2011 08:02 PM Last Update: 14 Jan 2011 08:33 PM

        Edit PropertiesStatus: Open Closed Priority: Default


        Customer informationUsername: *
        Please ensure you provide your correct username otherwise the processing of your ticket may be delayed.

        Not AccountingAccounting message: *
        This page is NOT for withdrawal requests. To request a withdrawal, hit back in your browser & select Accounting. This is not a withdrawal request


        Conversation

        michael mcdonald


        Posted On: 10 Dec 2010 11:59 PM

        --------------------------------------------------------------------------------
        1. A valid California drivers license with the correct name and address associated with my
        casino account.

        2. scan of both sides of the atm/debit mastercard which was used for all my deposits

        3. scan of the renewal notice for my car registration from the California state department of
        motor vehicles. containing my address and name as is on my casino account

        THESE DOCUMENTS HAVE SATISFIED THE VERIFICATION DEMANDS OF SEVERAL OTHER
        ONLINE CASINOS SO THIS SHOULD BE A SLAM DUNK. THANKYOU FOR ALL YOUR
        ASSISTANCE. LOOKING FORWARD TO GAMBLING HERE FOR YEARS TO COME.


        Attachments authorizationdoc1_0003.jpg (3.43 MB)



        Accounting - DO NOT REPLY VIA EMAIL


        Posted On: 13 Dec 2010 10:33 AM

        --------------------------------------------------------------------------------
        Dear Michael,

        Thank you for sending part of the documentation that is required for us to start processing your request, however please note that you must fill out the credit card agreement form, sign it and send it back to us.

        The link can be found at:

        http://www.pampercasino.com/limit-increase.htm

        Please follow the instructions on that page and so your withdrawal can be reviewed.
        We have received the copy of a document showing your physical address, however we need a recent document for the previous or current month, the one you have sent is from 06/10.

        *Note: If you have used more than one credit card to deposit in the past, you must fill out a form for each individual card and send the copies too.
        **Please remember to sign the form by hand.

        --
        All our bonus terms and conditions are available at :

        http://www.pampercasino.com/terms_conditions/index_login.html

        PLEASE DO NOT RESPOND VIA EMAIL. Go back to the support site at http://www.pampercasino.com/support and respond to this ticket there. The only way to reach accounting is via the Trouble ticket system.

        If asked for a username/password on the support site consult the original email you received when you first opened the ticket. If you have lost that email you can retrieve your support site password at :

        http://pamper.helpserve.com/index.php?_m=core&_a=lostpassword

        Please remember that the support site username/password is different from your casino password due to security reasons.

        Accounting Department
        http://www.pampercasino.com


        michael mcdonald


        Posted On: 13 Dec 2010 09:44 PM

        --------------------------------------------------------------------------------
        here are the documents you requested I could not find the e-mail with my account ID so i would appreciate it if you would fill that in for me. If not please send me instructions on how to obtain that info. thankyou


        Attachments IMG_0001.jpg (2.37 MB)
        IMG_0002.jpg (1.75 MB)



        Accounting - DO NOT REPLY VIA EMAIL


        Posted On: 14 Dec 2010 12:01 PM

        --------------------------------------------------------------------------------
        Dear Michael,

        Thank you for sending the required information.

        Right now we are on the process of reviewing all the information and checking against our records. We will get back to you in order to give you an update of your withdrawal request.

        Keep in mind that you do not need to open another ticket in order to get an update of your request. Please note that as stated in our website when you submitted this withdrawal: "Opening another ticket regarding your withdrawal when you already have a pending request will cause your withdrawal request to be delayed.�

        Should you have any questions, please let us know.

        --
        All our bonus terms and conditions are available at :

        http://www.pampercasino.com/terms_conditions/index_login.html

        PLEASE DO NOT RESPOND VIA EMAIL. Go back to the support site at http://www.pampercasino.com/support and respond to this ticket there. The only way to reach accounting is via the Trouble ticket system.

        If asked for a username/password on the support site consult the original email you received when you first opened the ticket. If you have lost that email you can retrieve your support site password at :

        http://pamper.helpserve.com/index.php?_m=core&_a=lostpassword

        Please remember that the support site username/password is different from your casino password due to security reasons.

        Accounting Department
        http://www.pampercasino.com


        michael mcdonald


        Posted On: 28 Dec 2010 10:33 PM

        --------------------------------------------------------------------------------
        it is dec 28 2010 and i would like an update on my withdrawl request please reply
        its been over 2 weeks since i heard anything thankyou


        michael mcdonald


        Posted On: 30 Dec 2010 12:05 AM

        --------------------------------------------------------------------------------
        was expecting to hear from u today concerning this withdrawl ticket. I'm beginning to think this site is a sham, and you don't pay legitimate claims. please don't prove me right I would like an update ASAP please thankyou


        michael mcdonald


        Posted On: 04 Jan 2011 12:38 AM

        --------------------------------------------------------------------------------
        hello, it is now 1/4/11, and i still have not been contacted with any information concerning my withdrawl request. I'm not going to stupidly gamble away the necessary fuinds for this withdrawl request. Its time you reply with some type of update. pay the ticket its legit


        michael mcdonald


        Posted On: 06 Jan 2011 01:10 AM

        --------------------------------------------------------------------------------


        --------------------------------------------------------------------------------
        HI, i HAVE TRIED REPEATEDLY TO GET AN UPDATE CONCERNING THIS WITHDRAWL TICKET REQUEST ASJ-180846 AND HAVE GOTTEN NO RESPONSE FROM THE ACCOUNTING DEPARTMENT. THE TICKET WAS SUBMITTED ON DEC 10 2010, AT WHICH TIME, ACCTING SAID THEY WOULD RESPOND TO MY REQUEST WITHIN 2-3 WORKING DAYS, ITS BEEN 15 WORKING DAYS I HAVENT HEARD ONE THING. PLEASE URGE THEM TO UPDATE MY TICKET AT THEIR EARLIEST CONVENIENCE THANKYOU



        Accounting - DO NOT REPLY VIA EMAIL


        Posted On: 06 Jan 2011 11:07 AM

        --------------------------------------------------------------------------------
        Dear Michael,

        Thank you for sending all the required information. It has been received and we are ready to proceed with your withdrawal.

        Congratulations! You have satisfied the wagering requirements and are eligible to request a withdrawal!
        The bonus you have received 1492CASH for $373 is non cashable. As stated on our website:

        Term #1 - All bonuses are sticky
        Unless stated otherwise with the bonus offer all bonuses offered at Pamper Casino are "sticky bonuses" Sticky bonuses can not be withdrawn from the casino, and will be removed from the account when a withdrawal is processed.

        These can be reviewed at:
        http://games.pampercasino.com/Profile/en/terms_conditions/index.html

        Your balance was $800. As explained above, the maximum withdrawable amount on the bonus you received is $373 (1 time the amount of the bonus). The rest has been zeroed out as per our terms and conditions.

        We are going to refund $125 back to your Visa card and the transfer fees will be $65 . Since you have made all of your deposits with a credit/debit card, as per company policy we must send them back the same way. The processor charges 10 EUR per transaction refunded, in your case you had 5 transactions, so the fees were 50 EUR = $65 USD. In order to send you the rest of the funds($183) we need you to provide us with the account number for an electronic payment option such as Quicktender.

        In order to avoid the high fees for your next withdrawal, we recommend you to send a request to open a quicktender account, please email : quicktender@pampercasino.com and you can start making all your future deposits with this payment option.

        We await your reply.

        --
        All our bonus terms and conditions are available at :

        http://www.pampercasino.com/terms_conditions/index_login.html

        PLEASE DO NOT RESPOND VIA EMAIL. Go back to the support site at http://www.pampercasino.com/support and respond to this ticket there. The only way to reach accounting is via the Trouble ticket system.

        If asked for a username/password on the support site consult the original email you received when you first opened the ticket. If you have lost that email you can retrieve your support site password at :

        http://pamper.helpserve.com/index.php?_m=core&_a=lostpassword

        Please remember that the support site username/password is different from your casino password due to security reasons.

        Accounting Department
        http://www.pampercasino.com


        michael mcdonald


        Posted On: 11 Jan 2011 01:57 AM

        --------------------------------------------------------------------------------
        Hi
        ok i understand the bonus terms and all that but what i don't understand is all the fancy refunding of deposits including the "processing fees" I didn't ask for you to refund my debit card deposits? I requested that you send me a money order in the amount of the withdrawl 373.00 USD to the address on the account, which you so carefully verified, made out to the name on the account mine michael mcdonald. if for some reason this is not an option for payment then why do you offer it as a withdrawl payment method. does it not say it is available GLOBALLY. last i checked, the united states is still on the globe. Granted southern california could be considered by many to be Heaven, for those of us living here and paying the high cost to do so it is anything but nirvana. Judging by the amount of time it took you to authorize this withdrawl, it seems you are treading on unfamiliar grounds concerning the payment methods your casino offers its patrons. I prefer not to open another middleman account requiring further disclosure of my personal information when all you need to do is send me a moneyorder or cashiers check in the amount of 373.00 USD. I don't remember charging you for my deposits. I don't expect you to charge me for the withdrawl. please explain to me and show me where it says in your rules and regulations specifically why you can't follow through with your payment options which you offer on the withdrawl ticket thankyou and I anxiously await your reply

        P.S. Please don't make me contact Vince again I'm sure he's a busy man : }


        Accounting - DO NOT REPLY VIA EMAIL


        Posted On: 11 Jan 2011 01:09 PM

        --------------------------------------------------------------------------------
        Dear Michael,

        This fee is not being charged by us. This is what the bank charges to process the refund. I understand that the fee is heavy in your case due to the multiple small deposits. This is why we always try to steer users away from Credit Card deposits and to stable deposit methods like Quicktender where they can still use their cards but not incur these types of fees at the time of withdrawals.

        As per company policy, if you have made deposits in the past using a credit/debit, we must refund all the original deposits back to the card and the rest of the winnings through the method of your choice and we do it like this to avoid any chargebacks. We should be able to refund all your original deposits back to your card. We are not allowed to refund any more beyond what you have deposited.

        For your winnings we highly recommend the option of Quicktender or Money Line Wallet. Money order withdrawals(such as Western Union or Moneygram) can take an inordinate amount of time (over 3 business weeks)due to the nature of the method. However, you can have a faster withdrawal if you are prepared to let send it via quicktender and process your withdrawal through there. You can withdraw from quicktender to your bank account. If you don't have a Quicktender/Money Line Wallet account, you can email: quicktender@pampercasino.com or you can simply go to the cashier and sign up for a Money Line Wallet account.

        I hope this helps you clear up all your doubts, but if you need any further assistance, please contact us back.

        Please let us know how you wish to proceed.

        --
        All our bonus terms and conditions are available at :

        http://www.pampercasino.com/terms_conditions/index_login.html

        PLEASE DO NOT RESPOND VIA EMAIL. Go back to the support site at http://www.pampercasino.com/support and respond to this ticket there. The only way to reach accounting is via the Trouble ticket system.

        If asked for a username/password on the support site consult the original email you received when you first opened the ticket. If you have lost that email you can retrieve your support site password at :

        http://pamper.helpserve.com/index.php?_m=core&_a=lostpassword

        Please remember that the support site username/password is different from your casino password due to security reasons.

        Accounting Department
        http://www.pampercasino.com


        michael mcdonald

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        zuga

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        "All it takes for evil to prevail is for good people to do nothing "

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        Second part


        Posted On: 11 Jan 2011 07:57 PM

        --------------------------------------------------------------------------------
        OK LET ME TRY TO EXPLAIN ONCE AGAIN THE PROBLEM I AM HAVING WITH THE SCENERIO YOU ARE PRESENTING CONCERNING THE WITHDRAWL OF MY WINNINGS FROM THE CASINO. 1) I HAVE READ ALL OF THE TERMS, CONDITIONS, AND POLICIES CONCERNING THE WITHDRAWL OF BONUS RELATED FUNDS AT THIS CASINO! I HAVE NOT READ ANY MANDATED POLICIES WHICH STATE THAT I MUST HAVE ALL THE DEPOSITS I HAVE EVER MADE AT YOUR CASINO REFUNDED TO THE DEBITCARD USED TO MAKE THEM. WHAT DO THE FIRST FOUR 25.00 DEPOSITS HAVE TO DO WITH THE LAST DEPOSIT BONUS WITH WHICH I WON ALL THE MONEY I AM WITHDRAWING. EACH TIME I DEPOSITED AND TOOK A NEW BONUS MY ACCOUNT WAS ZEROED OUT RENDERING MY PREVIOUS ACCOUNT TRANSACTIONS GONE AND OF NO FURTHER CONSEQUENCE. i ACCEPTED THE FACT THAT I LOST A TOTAL OF 100.00 USD GAMBLING AT THIS CASINO. WITH THE LAST 25.00 USD DEPOSIT + BONUS I GOT LUCKY AND HIT A ROYAL ON A 50 CENT MACHINE. THIS ALLOWED ME TO MEET YOUR EXTREME WAGERING REQUIREMENTS MAKING ME ELIGABLE FOR THIS 373.00 USD WITHDRAWL REQUEST. THE PREVIOUS DEPOSITS THAT WERE LOST HAVE NO BEARING ON THIS DEPOSIT+BONUS SESSION. IN FACT THE STIPULATION THAT I AM ONLY ELIGIBLE FOR A MAX WITHDRAWL OF 1X THE BONUS NOT 1X THE BONUS + DEPOSIT RENDERS THE LAST 25.00 DEPOSIT AS
        MEANING LESS AS THE FIRST FOUR DEPOSITS IN RELATION TO THIS WITHDRAWL REQUEST. IF YOU THINK YOUR DOING ME SOME FAVOR BY REFUNDING MY LOSSES TO MY CARD ACCOUNT DON'T BOTHER AND DON'T TRY TO FORCE SOME CASINO POLICY BULLSHIT ON ME. NO WHERE DOES IT SAY THAT I COULD FIND NOR THAT MY LEGAL COUNSEL COULD FIND IN THE TERMS AND CONDITIONS THAT WITHDRAWLS MUST BE IN THE FORM OF RETRO-ACTIVE DEPOSIT REFUNDS TO THE DEBIT CARD USED TO FUND THE ACCOUNT. GAMBLING IS A WIN SOME LOSE SOME HOBBY WHAT I LOST IS GONE. NOW I WANT WHAT I WON. MY BANK DOES NOT CHARGE A DIME TO ANYONE WHO REFUNDS MONEY BACK TO THE ACCOUNT. THOSE CHARGES ARE YOUR WAY OF SCREWING ME OUT OF THE MONEY YOU OWE ME. THE NEXT CHARGE YOU ARE GOING TO TRY TO FORCE ON ME WILL BE THAT BULLSHIT 100.00 ELECTRONIC TRANSFER FEE IF I CHOOSE TO USE QUICKTENDER OR ANY OF THE ONLINE BROKERS YOU OFFER. AHH I DID READ THE FINE PRINT DIDN'T I? SO PLEASE LET'S QUIT ALL THE BULLSHIT SCREW ME POLICIES AND SEND ME THE MONEYGRAM/WESTERN UNION MONEYORDER FOR 373.00 USD. I WON IT FAIR AND SQUARE EVEN THOUGH THE DECK WAS STACKED IN YOUR FAVOR FROM THE OUTSET. I DON'T CARE HOW LONG IT TAKES TO GET HERE. SEND IT BY PIDGEON FOR ALL I CARE. i'M NOT HURTING FOR THE MONEY. ITS A MATTER OF PRINCIPAL AT THIS POINT. I JUST WANT TO KNOW ITS ON THE WAY AND THAT YOUR HAPPY TO FULLFILL YOUR OBLIGATIONS TO THOSE WHO GET LUCKY ENOUGH TO SATISFY YOUR WITHDRAWL REQUEST DEMANDS. i GUESS THAT THE ODDS OF FULLFILLING THOSE DEMANDS IS AROUND 1 IN 5000 OR SO.... YAHOO..... FOR ME. THANK YOU

        p.s. I AM SENDING A COPY OF THIS REPLY TO VINCE BECAUSE I WANT HIMM TO KNOW MY FRUSTRATION WITH YOUR PETTINESS. YOU'D THINK IT WAS A MILLION DOLLARS AS TIGHT AS YOU ARE


        michael mcdonald


        Posted On: 11 Jan 2011 08:02 PM

        --------------------------------------------------------------------------------


        --------------------------------------------------------------------------------
        OK LET ME TRY TO EXPLAIN ONCE AGAIN THE PROBLEM I AM HAVING WITH THE SCENERIO YOU ARE PRESENTING CONCERNING THE WITHDRAWL OF MY WINNINGS FROM THE CASINO. 1) I HAVE READ ALL OF THE TERMS, CONDITIONS, AND POLICIES CONCERNING THE WITHDRAWL OF BONUS RELATED FUNDS AT THIS CASINO! I HAVE NOT READ ANY MANDATED POLICIES WHICH STATE THAT I MUST HAVE ALL THE DEPOSITS I HAVE EVER MADE AT YOUR CASINO REFUNDED TO THE DEBITCARD USED TO MAKE THEM. WHAT DO THE FIRST FOUR 25.00 DEPOSITS HAVE TO DO WITH THE LAST DEPOSIT BONUS WITH WHICH I WON ALL THE MONEY I AM WITHDRAWING. EACH TIME I DEPOSITED AND TOOK A NEW BONUS MY ACCOUNT WAS ZEROED OUT RENDERING MY PREVIOUS ACCOUNT TRANSACTIONS GONE AND OF NO FURTHER CONSEQUENCE. i ACCEPTED THE FACT THAT I LOST A TOTAL OF 100.00 USD GAMBLING AT THIS CASINO. WITH THE LAST 25.00 USD DEPOSIT + BONUS I GOT LUCKY AND HIT A ROYAL ON A 50 CENT MACHINE. THIS ALLOWED ME TO MEET YOUR EXTREME WAGERING REQUIREMENTS MAKING ME ELIGABLE FOR THIS 373.00 USD WITHDRAWL REQUEST. THE PREVIOUS DEPOSITS THAT WERE LOST HAVE NO BEARING ON THIS DEPOSIT+BONUS SESSION. IN FACT THE STIPULATION THAT I AM ONLY ELIGIBLE FOR A MAX WITHDRAWL OF 1X THE BONUS NOT 1X THE BONUS + DEPOSIT RENDERS THE LAST 25.00 DEPOSIT AS
        MEANING LESS AS THE FIRST FOUR DEPOSITS IN RELATION TO THIS WITHDRAWL REQUEST. IF YOU THINK YOUR DOING ME SOME FAVOR BY REFUNDING MY LOSSES TO MY CARD ACCOUNT DON'T BOTHER AND DON'T TRY TO FORCE SOME CASINO POLICY BULLSHIT ON ME. NO WHERE DOES IT SAY THAT I COULD FIND NOR THAT MY LEGAL COUNSEL COULD FIND IN THE TERMS AND CONDITIONS THAT WITHDRAWLS MUST BE IN THE FORM OF RETRO-ACTIVE DEPOSIT REFUNDS TO THE DEBIT CARD USED TO FUND THE ACCOUNT. GAMBLING IS A WIN SOME LOSE SOME HOBBY WHAT I LOST IS GONE. NOW I WANT WHAT I WON. MY BANK DOES NOT CHARGE A DIME TO ANYONE WHO REFUNDS MONEY BACK TO THE ACCOUNT. THOSE CHARGES ARE YOUR WAY OF SCREWING ME OUT OF THE MONEY YOU OWE ME. THE NEXT CHARGE YOU ARE GOING TO TRY TO FORCE ON ME WILL BE THAT BULLSHIT 100.00 ELECTRONIC TRANSFER FEE IF I CHOOSE TO USE QUICKTENDER OR ANY OF THE ONLINE BROKERS YOU OFFER. AHH I DID READ THE FINE PRINT DIDN'T I? SO PLEASE LET'S QUIT ALL THE BULLSHIT SCREW ME POLICIES AND SEND ME THE MONEYGRAM/WESTERN UNION MONEYORDER FOR 373.00 USD. I WON IT FAIR AND SQUARE EVEN THOUGH THE DECK WAS STACKED IN YOUR FAVOR FROM THE OUTSET. I DON'T CARE HOW LONG IT TAKES TO GET HERE. SEND IT BY PIDGEON FOR ALL I CARE. i'M NOT HURTING FOR THE MONEY. ITS A MATTER OF PRINCIPAL AT THIS POINT. I JUST WANT TO KNOW ITS ON THE WAY AND THAT YOUR HAPPY TO FULLFILL YOUR OBLIGATIONS TO THOSE WHO GET LUCKY ENOUGH TO SATISFY YOUR WITHDRAWL REQUEST DEMANDS. i GUESS THAT THE ODDS OF FULLFILLING THOSE DEMANDS IS AROUND 1 IN 5000 OR SO.... YAHOO..... FOR ME. THANK YOU

        p.s. I AM SENDING A COPY OF THIS REPLY TO VINCE BECAUSE I WANT HIMM TO KNOW MY FRUSTRATION WITH YOUR PETTINESS. YOU'D THINK IT WAS A MILLION DOLLARS AS TIGHT AS YOU ARE



        Accounting - DO NOT REPLY VIA EMAIL


        Posted On: 12 Jan 2011 09:44 AM

        --------------------------------------------------------------------------------
        Dear Michael,

        Thank you for your reply.
        Your issue has been forwarded to the head of Accounting for further review. We will get back to you as soon as possible.


        Regards,
        Accounting Deparment
        --
        All our bonus terms and conditions are available at :

        http://www.pampercasino.com/terms_conditions/index_login.html

        PLEASE DO NOT RESPOND VIA EMAIL. Go back to the support site at http://www.pampercasino.com/support and respond to this ticket there. The only way to reach accounting is via the Trouble ticket system.

        If asked for a username/password on the support site consult the original email you received when you first opened the ticket. If you have lost that email you can retrieve your support site password at :

        http://pamper.helpserve.com/index.php?_m=core&_a=lostpassword

        Please remember that the support site username/password is different from your casino password due to security reasons.

        Accounting Department
        http://www.pampercasino.com


        Accounting - DO NOT REPLY VIA EMAIL


        Posted On: 13 Jan 2011 09:25 AM

        --------------------------------------------------------------------------------
        Dear Michael,

        The credit card withdrawal fees are indeed fees our bank charges to refund the money back to your debit card. Financial institutions charge fees on all transactions. We cover them for clients when they make deposits and the clients are expected to cover them when they are receiving the funds. While I know for a fact that Quicktender or MoneyLineWallet do not charge a $ 100 �electronic transfer fee� or anything close to that for withdrawing funds we have no problem with sending whatever balance remains after the debit card refunds via Money order (Moneygram or Western Union). However, please note that the fee for money order transactions ($ 50 or 9% of transaction, whichever is more) is higher than any other method (except bank wire which has a $ 100 flat fee regardless of amount). So you can receive this transfer cheaper and much more expeditiously via Quicktender or MoneyLineWallet. But if it is a Money Order you want we have no problems in accommodating you. Please let us know your decision and we will proceed accordingly.


        --
        All our bonus terms and conditions are available at :

        http://www.pampercasino.com/terms_conditions/index_login.html

        PLEASE DO NOT RESPOND VIA EMAIL. Go back to the support site at http://www.pampercasino.com/support and respond to this ticket there. The only way to reach accounting is via the Trouble ticket system.

        If asked for a username/password on the support site consult the original email you received when you first opened the ticket. If you have lost that email you can retrieve your support site password at :

        http://pamper.helpserve.com/index.php?_m=core&_a=lostpassword

        Please remember that the support site username/password is different from your casino password due to security reasons.

        Accounting Department
        http://www.pampercasino.com


        michael mcdonald


        Posted On: 13 Jan 2011 10:49 PM

        --------------------------------------------------------------------------------
        thank you for your well stated reply,
        with that said, I would like clearify a point that is at the heart of our misunderstanding.

        I do not want any money to be refunded to my debit card. NONE ZERO 0.000

        THERE IS NOTHING IN THE TERMS AND CONDITIONS STATING THAT WITHRAWLS MUST BE TAKEN VIA REFUNDS ON DEPOSITS MADE BY DEBITCARDS.

        If this is some official casino policy I would like to see somme documentation which proves that. same with the 50.00 fee for a moneyorder. I read the fees for bankwires 100.00 but nowhere did it show a fee for moneyorders. I'm sure you have easily available copies of all the casinos policies on withdrawls. I would like to see them for myself please


        On another note, I'm willing to accept the 373.00USD minus a postage/handling charge of 20.00usd in a moneyorder for 353..00Usd. please send it to the address on the account


        Accounting - DO NOT REPLY VIA EMAIL


        Posted On: 14 Jan 2011 05:35 PM

        --------------------------------------------------------------------------------
        Dear Michael,

        All card (credit or debit) deposits must be refunded back to the card as a matter of procedure. We have no way of going around that.
        The fee for Money orders is $ 50 or 9% (whichever is higher). We cannot lower this for you or anyone else since this is what the agencies charge us.

        --
        All our bonus terms and conditions are available at :

        http://www.pampercasino.com/terms_conditions/index_login.html

        PLEASE DO NOT RESPOND VIA EMAIL. Go back to the support site at http://www.pampercasino.com/support and respond to this ticket there. The only way to reach accounting is via the Trouble ticket system.

        If asked for a username/password on the support site consult the original email you received when you first opened the ticket. If you have lost that email you can retrieve your support site password at :

        http://pamper.helpserve.com/index.php?_m=core&_a=lostpassword

        Please remember that the support site username/password is different from your casino password due to security reasons.

        Accounting Department
        http://www.pampercasino.com


        michael mcdonald


        Posted On: 14 Jan 2011 08:33 PM

        --------------------------------------------------------------------------------
        I have poured over all the information given at the
        http://www.pampercasino.com/terms_conditions/index_login.html

        many times. I still don't see any reference to these matter of fact procedures and fees that you keep siting as your reason for not paying me what you owe me. you need to add a page entitled
        "IF YOU HAPPEN TO QUALIFY FOR A WITHDRAWL BY SOME MIRACLE, HERE'S HOW WE ARE GOING TO FUCK YOU ANYWAYS" and on this page you can disclose all of these bullshit procedures you've come up with that you don't disclose to your victims now.

        So with that said, I'm done arguing with you, and I'm so done gambling with your casino as well! Go ahead and refund my 25.00 deposits at a charge of 13.00USD/deposit. I'm sure the fees for you getting my money we almost as much as your charging me. HA HA yea right!!!!
        I will also open a quicktender account for you to put the remaining funds into.. I can only imagine what hidden fees will be involved in that transaction. If you would please kiss me before you fuck me on that one :-}.

        I am also going to paste the entire communications between us on a review of pamper casino
        at www.latestcasinobonuses.com, www.videopoker.com, www.miniclip.com, pogo.com, and www.onlinecasinoreviews.com all of which i am a member at.

        Your casino turned out to be such a disappointment as i am sure all of your affiliates are as well. you should be happy for people who win and get them their money straight up not screww them word of mouth would have gotten you ten times what u pay out. but you don't care i'm sure
        you don't have to face real people so i'm sure its easy money.

        my next communication will be my last. I will get you the quicktender information you need to end this nightmare.


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