Personal choice for best customer service

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    Last post ago about 7 years by BIGLEAN
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      • No avatar a78
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        Sadly, alot of casinos don't give a Christmas fig about good customer service; taking your money and leaving you high and dry when you need help or have questions and concerns.
        There are 2 casinos I have found where the reps are knowledgeable, attentive, patient and generous (and lemmie tell ya, I address all my concerns with a live rep before I deposit...neurotically so!)

        First, and RTG casino - Lock Casino. Reps Elle and Penelope have been patient and personable and when thinking about depositing have convinced me of depositing each time...not by any form of pressure, but by their due diligence and attentiveness. They've also been VERY generous

        Secondly, Microgaming - Gowild. Free spins, good bonuses, and knowledgeable reps. If Lock is the ma and pa shop, where you feel at home, GoWild is the corporate big boy ya feel has the programme down right.

        I'm not an affiliate or anything for either. Just good contiuous experiences with both
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        I must agree with you about Go Wild, they seem to really put the customer and customer service as number one!  I have never received so many free spins and bonuses on a very regular basis, and on top of that, the live chat reps really seem interested in how you are doing, and do NOT rush off, or take forever!!
        and i am not an affiliate either!!
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          admin
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        The best customer service i have dealt with has to be Casino Titan. Always puts up cute smileys and has friendly service and are very warm and personable.

        Pretty darn generous too with giving out free chips if ya ask!!

        Lips
      • No avatar a78
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        i ask lips and they always say no, lol, and i deposit there
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          Super Hero
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        lipstick_xoxos wrote:

        The best customer service i have dealt with has to be Casino Titan. Always puts up cute smileys and has friendly service and are very warm and personable.

        Pretty darn generous too with giving out free chips if ya ask!!

        Lips


        Definately, I agree!!! Titan rocks!
      • Avatar 10386
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          Super Hero
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        • last active 4 months ago
        I  would say that Titan has some of the best CS, however they have some of the tightest machines and like with 13, they say no to me too for free chips. So I deleted them and moved on!
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          Mighty! Member
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        I'm sure there are several that could go for the title of best customer service, however in my dealings, I too have to say Casino Titan.  Each one knows my name and treats me with the utmost respect each time I go there. I have never had a single time I was not satisfied with Casino Titan.  Sure, they tell me no on free chips too from time to time, but giving out free chips is hardly a way to judge good customer service in my opinon.  It is more about being there for you when you have a question, a concern, a complaint.  For this they have always been there for me, and made it a point to make sure I was happy before I left.

                                                                  PMM
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        • last active 6 months ago
        I absolutely love Casino Titan, Their support is outstanding, polite, and knowledgable.  I had a rough patch playing at their casino last month, it seemed like no matter how many deposits I was making, I couldn't play let alone cash out.  But I have to say things have changed with my playtime, I have been able to play and play and still cashout this past couple weeks.  Anyway I give Casino Titan my vote! 
      • Avatar 10386
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          Super Hero
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        mistye81 wrote:

        I absolutely love Casino Titan, Their support is outstanding, polite, and knowledgable.  I had a rough patch playing at their casino last month, it seemed like no matter how many deposits I was making, I couldn't play let alone cash out.  But I have to say things have changed with my playtime, I have been able to play and play and still cashout this past couple weeks.  Anyway I give Casino Titan my vote! 


        I am glad your luck has changed and wish you continued success!
      • Avatar 10386
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        PMM2008 wrote:

        I'm sure there are several that could go for the title of best customer service, however in my dealings, I too have to say Casino Titan.  Each one knows my name and treats me with the utmost respect each time I go there. I have never had a single time I was not satisfied with Casino Titan.  Sure, they tell me no on free chips too from time to time, but giving out free chips is hardly a way to judge good customer service in my opinon.  It is more about being there for you when you have a question, a concern, a complaint.  For this they have always been there for me, and made it a point to make sure I was happy before I left.

                                                                  PMM


        For me, I only deleted because of my experience with no playing time ever(after the 1st and only win on sign up free chip) and at least a free chip after multiple deposits and no win or entertainment. And then the manager told me how could I expect to win on small monthly deposits. I saved the message, but won't post it! I was totally shocked by that comment. That was when I deleted! But besides that, they are very friendly!

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