Planet Casino Review

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    Last post ago over 4 years by FAZIII1
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    thekidebomb

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        thekidebomb

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        PLANET CASINO

        http://www.planetcasino.com

        A lot of people may not have heard of planet casino. It opened around December 2011. Betonsoft is my personal favorite software. Betonsoft customer service is my least favorite of any casino I've played. Ive played em all Grand Prive, Genesys, Big Dollar, Platinum Reels, and I have had the unfortunate experience of dealing with their customer service. Betonsoft customer service makes it seem like your talking to a robot, in fact I've been in multiple conversations with support, and have had one of the pre-typed responses pop up in the middle of the conversation by mistake. The major problem I have with these casinos and their support staff, is the obstacles they put you through to get your bonus or to get a bonus period. I know I'm not the only one who has either received a bonus then was told I wasn't eligible, and I know I'm not the only one who keeps depositing and not getting any free spins/money, while the guy/gal to my left who has deposited once or twice 3 months ago, and then seems to get free offers everyday, while all I get is a Medals, or Match promo (A promo requiring a deposit  )

        This brings me to the casino I came to review today. Planet Casino , not PLANET7 the rtg casino, Planet Casino www.planetcasino.com/us/us-promotion . The reason I tried Planet Casino originally was because I was being called a lier, and treated like dog crap on the bottom of a shoe, and when I had documentation proving said casinos wrong they didn't correct the issue let alone apologize. So I started depositing at Planet Casino. The first thing that made this place attractive (especially for those of us in the US, with limited deposit options) is they offer the option to deposit with Visa, Mastercard, and American Express. Im pretty sure all other Betonsoft casinos only take Visa. This was one of the reasons I was sold on Planet Casino. The convenience and the cost. My regular Visa locks up when I try to use it at online gambling sites. I use a prepaid Visa and it costs 5$ (plus the cost of gas, $5 and rising to get to get to the store round trip) to get a moneypack, to load my Pre-Paid Visa. I also get a monthly charge of $6, and they charge me over 3% for international purchases. So unless your a high roller, or don't mind paying extra fees or having an additional hassle, its good to have these other card options. Earlier I said Betonsoft was my favorite software, and this site has every game the other sites do, and will be getting competitions and tournaments going shortly. The reasons I just listed are good but nothing compelling enough to make you switch your site. The reason I finally stuck here is because of there customer service. The customer service here is beyond top notch, its one of the first times I've been talking to support on an online casino and felt like I wasn't getting pitched by a vacuum salesman, or ignored or put on hold forever like an outsourced customer service phone person who I can't understand, and keeps calling me mam (LOL long story). Back on topic, unlike the other 99% of Betonsoft customer service who try everything in their power to not let you, or help you get a bonus, or even a simple answer or explanation to a problem. Planet Casino customer service treats their depositors very very well. Lets put it this way, if I went to some of the other casinos I listed earlier, and asked if I had any free spins/no deposit offers available, and the response is we don't have any running at the moment, not even let me check for you. Not only has Planet Casino checked whenever I've asked, they've even gone to the supervisor to see what they can do for me. I do deposit there, I'm sure if you've never deposited they will give you something, but for us out their who are sick of being loyal depositors, and when a casino thinks they have you "hooked" and stop treating you the way you should be, try Planet Casino. If you like Betonsoft but hate it when support treats you like your an inconvenience try Planet Casino. If nothing more use that $10 on their site and give it a go. I never write casino reviews, I don't protest anything, I don't even vote, I live in NY and never occupied wall street, what I'm getting at is it takes a lot for me to take time out of my day and write a positive review about something whether it be a person, a business, or in this case a casino especially when I'm not getting a paycheck for it ( I reviewed 1 casino before but it was for a competition, I wouldn't have spent 2 seconds on it otherwise. When I logged off earlier I noticed something I rarely if ever felt when logging out, I felt satisfied, I didn't feel cheated, I felt like I got the respect any customer should receive, the sad thing is, that's a lot more than I can say about the other 95+% of these online I've played in. If this review sounds like the type of place you wanna play at, give it a shot, im not an affiliate, I don't get paid if you join or deposit, I just felt after getting treated the way I did by so many of these places, that I had to post this review and in a way thank them for restoring my faith in how people should be treated.">http://www.planetcasino.com . On the website there is a code for 10$ free to use www.planetcasino.com/us/us-promotion . The reason I tried Planet Casino originally was because I was being called a lier, and treated like dog crap on the bottom of a shoe, and when I had documentation proving said casinos wrong they didn't correct the issue let alone apologize. So I started depositing at Planet Casino. The first thing that made this place attractive (especially for those of us in the US, with limited deposit options) is they offer the option to deposit with Visa, Mastercard, and American Express. Im pretty sure all other Betonsoft casinos only take Visa. This was one of the reasons I was sold on Planet Casino. The convenience and the cost. My regular Visa locks up when I try to use it at online gambling sites. I use a prepaid Visa and it costs 5$ (plus the cost of gas, $5 and rising to get to get to the store round trip) to get a moneypack, to load my Pre-Paid Visa. I also get a monthly charge of $6, and they charge me over 3% for international purchases. So unless your a high roller, or don't mind paying extra fees or having an additional hassle, its good to have these other card options. Earlier I said Betonsoft was my favorite software, and this site has every game the other sites do, and will be getting competitions and tournaments going shortly. The reasons I just listed are good but nothing compelling enough to make you switch your site. The reason I finally stuck here is because of there customer service. The customer service here is beyond top notch, its one of the first times I've been talking to support on an online casino and felt like I wasn't getting pitched by a vacuum salesman, or ignored or put on hold forever like an outsourced customer service phone person who I can't understand, and keeps calling me mam (LOL long story). Back on topic, unlike the other 99% of Betonsoft customer service who try everything in their power to not let you, or help you get a bonus, or even a simple answer or explanation to a problem. Planet Casino customer service treats their depositors very very well. Lets put it this way, if I went to some of the other casinos I listed earlier, and asked if I had any free spins/no deposit offers available, and the response is we don't have any running at the moment, not even let me check for you. Not only has Planet Casino checked whenever I've asked, they've even gone to the supervisor to see what they can do for me. I do deposit there, I'm sure if you've never deposited they will give you something, but for us out their who are sick of being loyal depositors, and when a casino thinks they have you "hooked" and stop treating you the way you should be, try Planet Casino. If you like Betonsoft but hate it when support treats you like your an inconvenience try Planet Casino. If nothing more use that $10 on their site and give it a go. I never write casino reviews, I don't protest anything, I don't even vote, I live in NY and never occupied wall street, what I'm getting at is it takes a lot for me to take time out of my day and write a positive review about something whether it be a person, a business, or in this case a casino especially when I'm not getting a paycheck for it ( I reviewed 1 casino before but it was for a competition, I wouldn't have spent 2 seconds on it otherwise. When I logged off earlier I noticed something I rarely if ever felt when logging out, I felt satisfied, I didn't feel cheated, I felt like I got the respect any customer should receive, the sad thing is, that's a lot more than I can say about the other 95+% of these online I've played in. If this review sounds like the type of place you wanna play at, give it a shot, im not an affiliate, I don't get paid if you join or deposit, I just felt after getting treated the way I did by so many of these places, that I had to post this review and in a way thank them for restoring my faith in how people should be treated.
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        masskat

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        I am so glad I found your post..I have been looking for another BetonSoft casino..tried the free $10 and in less than 30 minutes I have $150 in my account and have hit the ingame bonus more times in 10 minutes than I did on 3 other casinos today all together..  Have not intereacted with live support yet but will take your word they are great.  I am hopeful that I can play on here and can finally get rid of the Genesys group, Platinum reels and their dumb deposit bonuses and the other BOS casinos...thanks again for the review
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        FAZIII1

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        This place is ROQE  they stole my money im write abaut this  in this forum and have proof     they  add  my country to banned country list after im make withdrawal 200 e   dont play in Planet casino all prof  and print screans with  orginal terms and conditions  and    live suport  conversations is still in my pc  

        Im read  abaut player who   do deposit 20  win 200    do withdrawal get money next do deposit 200    win 2000  - accont blocked- banned        Dont be stupid to play in this roqe place    IF somone  wont proof im can find this story and a lot others in web site  and olso showing my story ( im have proof  have they cheting me and stole my winings   with no reasons  BE cerful  with this place !  IF this      pathetic casino   have some  serious gambling  license   then      will be some possible  get my money but they  ofcorse dont have if  they decided       kick   you ass in no reasons  or   you  some day  win to much  then   they tell you  you have multiacconts or  somthing other   stupid reasons   im olso affiliate and know     betonsoft casino usually dont have good reputations but this is the worst cheater in all betonsoft  - worse then grand prive group     mayby they conecction? IM never  dont  forget  how they    trated me  stole my money  - and  im  have all proof  print screans  and show them  but no - they  still    say our  decision is finalll  we not pay you -        people in bigger forum  after see      my screanshots    with proof say    we cant help  you this is poor casino  with    poor gambling lincense    no can doo      Is somone will be play in this place must know  he play  in ROQE PLACE.
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        FAZIII1

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        im duble  my post in mystake so pleased delated this  and stay first     answers.  .

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