We are grateful to ThePogg.com for alerting us recently to a problem with our multi-game Roulette wheels. We immediately took the games offline while we investigated. Based on our findings this problem only occurred when placing a Straight bet (i.e. a bet on a single number) on a single wheel, whereas any other game play remained unaffected.
Since vast majority of our Roulette players play more than one wheel at a time, it wasn’t detected until now and, fortunately, affected very few players. We have corrected the problem and have completely reimbursed all players that may have been affected by it before placing both Roulette games back online.
For more than 14 years we have provided a completely safe and fair gaming experience. We regret that this problem affected some of our loyal customers and did our best to resolve it quickly and to their satisfaction. We also appreciate ThePogg.com website's fair and constructive approach to this matter.
Any players that think they may have been affected by this issue but haven’t yet heard from us should contact support@winadaycasino.com.
Problem with roulette games at Win A Day Casino [solved]
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