I live in the USA so not all gaming software is available to me. I have found i like the Top Gaming software the best. I try and follow the casino whoring of bonuses theory for the Top game websites. Its becoming a nightmare. I did 2 withdraws from the Rome Casino. I am new to on line gambling. I don't have an ewalletxpress account. I scanned and sent Rome Casino all the personal information to qualify for my withdraw. i met the 20x play and they were sticky bonuses. I was told by customer service it takes 18 business days to get an international wire transfer. My 18 business days was up 6 business days ago and on their website my withdraw was still listed as pending. So, last Thursday, Friday, Saturday and Sunday I spoke with customer service. Every time they said they would email the finance dept. and the finance dept would contact me. I also emailed the finance dept. No response. This past Sunday morning A manager finally put my withdraws thru and my account said approved. I was told I would receive in a couple of days. I haven't received a Penny. Everyday i ask customer service I get the same reply. "i will email the finance dept., u should be getting your money in a few days." I email the finance dept. no response. Next is Vegascasino21. This is another Top Game software casino on-line casino. I reached my 40x cashable bonus, clicked customer service, and asked for an email on what in i need to send to qualify for my withdraw. i was ignored. For 2 days i emailed both the finance dept and the customer service dept for the same info. Never heard back so i did what they wanted me to do and played it down to zero. I uninstalled their software and unsubscibed to their bonus emails. Are any of u having the same problems with withdraws?????? Am i playing at the bad on-line casinos by trial and error???? Thanks for your input ahead of time !!!!
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