Pure Vegas Casino

Anything related to casinos, casino games, new casinos, tournaments etc.
Headline back 23
    Last post ago almost 7 years by josie46
    No avatar normal
    • Started by
      Full Member
    • last active 7 months ago

    Readers of this topic also read:

    Please or register to post or comment.
      • No avatar normal
        • Started by
          Full Member
        • last active 7 months ago
        I'm sure this should be attached elsewhere but I can't find it.

        Long story shot, DO NOT NOT NOT NOT accept live chat's word for anything regarding, well, anything. If it's not on their site--no matter how often or much you've depo'd-- DON'T EXPECT IT TO BE HONORED.
        Enough said. And read the rest. Ciao.

        Please wait for a site operator to respond.

        You are now chatting with 'steve'

        steve: Hi and welcome. How can I help you?

        pakleadr: Hi. I was supposed to get a 150% depo bonus but 25 X's 150% isn't 43.75. Plz fix it

        steve: sorry but the previous operator made a mistake. it's a 75% match

        pakleadr: I just spent WAY too long with "Fernanda" & that's what I was told. Fix it.

        steve: there is no fix. the only available bonus is 75%

        steve: sorry for the inconvenience

        pakleadr: No. I'll forward you the chat.

        pakleadr: Please wait for a site operator to respond. You are now chatting with 'Fernanda' Fernanda: Hi and welcome. How can I help you? pakleadr: Hi again. What kind of depo bonuses are avail tonight? Fernanda: One moment please, I'm just checking your account. pakleadr: ty Fernanda: yes we have our weekend bonuse Fernanda: s Fernanda: which are match deposit bonuses of 150% pakleadr: Ok, sounds good. What are min depo, max cashout, & restrictions, plz? Fernanda: Ok, minimum deposit 25$ Fernanda: there's no max cashout Fernanda: and restrictions only that not to play the restricted games Fernanda: which are roulette, baccarat, craps, pow gow poker, and bingo pakleadr: What's the diff in playthru with vp then? There has to be one Fernanda: the playthrough is the same but the difference is that vip players gets a higher %match pakleadr: Ok, be plain. I'm depo'ing 25. What do I get & then what is playthru for slot, vp etc? Fernanda: one moment pls pakleadr: ty Fernanda: well you are not a vip at the moment Fernanda: but in your case if yo deposit 25$ pakleadr: pits pakleadr: go on Fernanda: you will get with the corresponding bonus is Fernanda: 62.5$ in your playable balance Fernanda: times 20 of playing through Fernanda: that will be 1250 pakleadr: for slots...what's playthru for vp? Fernanda: in you were a vip, you will get a 200%match so if you deposit 25$ Fernanda: your playable balance will be 75$ Fernanda: times 20 of playthrough pakleadr: well u say I'mnot vip. too bad for me Fernanda: that will be 1500 Fernanda: you can get the 150% match deposit weekend bonus pakleadr: Right. You've said I'm not important. Now, before you offend me further, just tell me what I asked plz Fernanda: Im sorry i was not offending you, you asked me to explain the differences Fernanda: and i did pakleadr: restrictions & playthru for slots AND vp plz. For us lesser players. pakleadr: And, if you'll read, I asked for the diff of playthru of slots versus vp Fernanda: and i told you they were not differences, the differences are in the percentages.. you can read the conversation too Fernanda: pakleadr: What's the diff in playthru with vp then? There has to be one Fernanda: Fernanda: the playthrough is the same but the difference is that vip players gets a higher %match pakleadr: What? You didn't say anything about diff between slots & vp==there's ALWAYS a diff there. pakleadr: Why would you say anything about vip?! And then tell me I'm not? Seriously? Fernanda: what you means for vp is video poker or you refer to vip ? pakleadr: video poker=vp. Not vip. Hello? Fernanda: Video poker has 20x playthrough but it only counts one third from your wagering requirements Fernanda: in slots the count 1 for every $ pakleadr: 1 for every ? Fernanda: dollar Fernanda: pakleadr: Fine. Do it. Fernanda: you want me to redeem a 150% match deposit bonus with a 20x playthrough? pakleadr: Yes, plz. Ty Fernanda: welcome with pleasure )) Fernanda: im gonna redeem it now but it will be there awaiting your deposit pakleadr: Ty.

        steve: i can see the chat

        pakleadr: Fix it

        steve: apologies for the mistake. i can see the chat

        steve: you can read about our bonus details on the website

        pakleadr: I was offered 150%, I depo'd based on that, I want it honored.

        pakleadr: That's not unreasonable.

        steve: sorry, but the details are on our website

        steve: you were previously informed by Kavon that there is a 75% bonus

        pakleadr: Wow! So ur saying that ya'll can say anything you like, not honor it, & then just say, too bad? Really?

        pakleadr: That was by Kavon. I assume bonuses change based on depo's, like all other sites.

        steve: the bonuses are a percentage of the deposit

        steve: so yes they do change

        steve: i can cancel the bonus completely if you'd prefer

        pakleadr: Right. And they do change based on amount & frequency of deposit. So I was lied to & you won't honor it & I'm just flat out of luck. Right?

        steve: there is a difference between a lie and a mistake. you were originally given the correct information, so i'm not sure why you asked again

        pakleadr: No. I want what I was offered honored. You know, like you were a reputable site that I would be willing to depo at again & tell my friends about.

        steve: kavon completed the chat with you and you were satisfied, from what i can see

        steve: i apologise for the misunderstanding

        pakleadr: It's not at all unusual to be offered diff bonuses based on increasing depo's. That's why I ask every time I sign in, especially since I'm not receiving any email offers.

        steve: the bonuses we offer you in chat are the ones advertised on our website. sorry for the misunderstanding

        pakleadr: When I engage in a lengthy conversation with a rep & they say they've checked my account, I expect anything offered is honored. If you're reputable.

        steve: i'm afraid that in this case there is nothing further we can do. would you like me to remove the bonus?

        steve: i apologise

        pakleadr: So what about my chat with "Fernada"?

        pakleadr: Sorry, "Fernanda."

        pakleadr: Hello?

        steve: as i explained, she made a mistake. however, the information you asked for is available on our website and was already given to you by a representative. the information doesn't change based on correspondence with our representatives on chat. we have fixed offers for non VIP members such as yourself

        steve: i apologise for the misunderstanding

        pakleadr: Non VIP...lol...well, clearly I'm not important. Sure, leave it. I'll play it off & warn my friends (forums) to ONLY use ur site info, not emails/live chat/etc. Thanks, it'll save endless aggravation & feelings of betrayal. I've said it before but I'll say it again--if "Nick" actually works here he has NO influence. Pity. He made his last site a boat-load of based on his honesty & good will.

        pakleadr: Oh, beg pardon, I have "Nick's" wrong site. But I'll go ahead & advise the rest.

        pakleadr: Thanks for your time.

        steve: 'VIP' refers to members who fulfil specific critera. it is no reflection on your personal credibility

        steve: I don't know who Nick is. Are you referring to an affiliate?

        pakleadr: Sure sure. That's fine. Off to burn this. Thanks.

        steve: Okay. Sorry about the misunderstanding. Have a good day.

        pakleadr: Misunderstanding? Right. Good night.
      • No avatar normal
        • Replied by
          Hero Member
        • last active 30 days ago
        hi gang, maybe im wrong , this ought to be in under casinos not n/p

      lcb activities in the last 24 hours

      • 29
        new members
      • 719
        members online
      • 16215
        guests online
      • 153
        new posts
      • 5387
        free games played
      Join the club

      Most viewed forum topics

      • Index
        Lucky Creek Casino - Exclusive 25 Free Spins New and existing players - US OK! Amount: 25 Free Spins on Midnight Racer (ONLY available on Mobile) How to claim the bonus: Players need to sign up from our LINK - Use...
        Lucky Creek Casino Exclusive Free Spins
      • Index
        Introducing the newest member of the bgo casino family, PowerSpins.com, where you get free spins every day.Log in at powerspins.com now using your bgo username and password where 50 free spins are waiting for you - no...
        Power Spins Casino No Deposit
      • Index
        Dear LCBers, Everum casino is giving away free spins every time a new slot has been released to the fastest players who post their casino usernames here on this thread. Please note: US players are not allowed to...
        Exclusive Express Promos at Everum Casino

      Join today and start earning rewards

      You will immediately get full access to our online casino forum/chat plus receive our newsletter with news & exclusive bonuses every month.
      S logo
      Select Language
      Search Results

      Report to moderator

      Use this function to inform the moderators and administrator of an abusive or wrongly posted message.

      Please note that your email address will be revealed to the moderators if you use this