Last post ago over 7 years by prism aff mngr
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      • No avatar normal
        • Started by
          Sr. Member
        • last active 6 months ago
        do you have a list of casinos where you dont have to make playthrough before you can cashout?
        Like Linx casino you can redeem your winnings and forfit the bonus at anytime.

        Go wild casino you must playthrough the entire deposit and bonus xamount of times before withdrawl?
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        • last active over 7 years ago
        what a great day I had to day with my $400.00 Bs free. Dont get me wrong the bonus code for Cool Cats casino gives you the play money without a hastle. The problem is I hit 2 progresive slots. By the time I finished the $8,555.00. play threw. They instantly withdrew a BS bonus withdrawl without my appr. in thee amount of ($868.71) then they withdrew my bonus money($400.00) used in the game. I played alittle more brought my grand total to about ($800.00 U.S.) instead of my original total of ($1,800.00 U.S.) cashable withdrawl. And then told me that I abused the bonus codes by haveing more then 1 total of 3 codes used and took all of it and told me to basically F**k off. And that it is illegal anyhow for U.S. players to play on this site. So let me see they take your winnings. They take any money you deposited, because they faslely advertise U.S. players welcome. And then when you win your not welcome anymore. This casino needs a good bitch slapping. Im sorry but Im not happy with the results and I dont trust them. To top it all off they have my personal info. Great good lookinh out there whoever put up this bonus
      • Avatar 11848
        • Replied by
          Sr. Member
        • last active 8 months ago
        Hi Rollin,

        We do not allow two or more free chips to be redeemed in a row.  The first one you redeem has the purpose of allowing you to try our casino.  Afterwards, if you wish to play more, we expect you to make a deposit, after all, we are a business.  We do offer you nice deposit bonuses or you can make deposits and request free chips in between them, but never two in a row.  This was your third free chip in a row (you've never made a deposit), plus other two you redeemed in the second account you opened on the same day.

        I understand you were upset about your winnings being voided, so perhaps your recollection of the chat is not very accurate.  Please find it below:

        info: Thank you for using our LiveChat Service. This is 'Carolyn'. How can I help you?
        Carolyn: Hi
        rollin1530: yes i had just won some money on your no deposit bonus money offer
        rollin1530: which was taken away from me
        Carolyn: let me check your account
        Carolyn: one moment please
        rollin1530: not to mention 600.00 dollars and 861.00 dollars
        Carolyn: Thank you for holding. I will be with you in a few moments.
        rollin1530: thank you.
        Carolyn: you withdrawal is denied for free chip abuse
        rollin1530: what?
        Carolyn: we allow 1 sign up free chip, and 1 free chip per deposit
        rollin1530: why would they put these codes out there then and be approved by the accout.
        rollin1530: account
        rollin1530: then when you win declined
        Carolyn: we encourage all players to read casino rules
        rollin1530: can you tell me where these are located for legal matters
        rollin1530: and dont tell me it was there when i signed up
        rollin1530: where can i view these terms now
        rollin1530: Please Carolyn just advise me of the casino rules and I'll be on my way
        rollin1530: well
        Carolyn: on the website under terms and conditions
        rollin1530: ok i sec
        rollin1530: do you have an employee #.
        Carolyn: an employee # ?
        Carolyn: I really don't know what you are talking about
        Carolyn: please read casino rules
        rollin1530: How about your last name
        Carolyn: so you don't get confused on how the system works
        Carolyn: Are there any other questions or concerns that I can assist you with?
        rollin1530: yes an employee or badge ID or your last name
        rollin1530: you pick
        Carolyn: you might not want to talk to a lawyer because gambling is illegal on the US
        Carolyn: )

        The chat goes on, but I feel this is enough to show that you were not told to f*** off, I believe Carolyn explained everything in a nice way, nor were you told that our site doesn't allow US players.

        Let me know if you have any further questions.



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