Random Jackpot hits during free spins?

I picked up a code off another board this evening and was playing Regal Riches (free spins) at Casino Titan when I hit the Minor Jackpot for $760+.  Of course, now it wants me to playthrough $27,000+.  lol

This has never happened to me before, so does anyone know what should happen here?  Is the Minor Jackpot considered separate and do I get to keep it?  I haven't deposited there in years, and Chat told me they don't see any deposits from me.

I haven't written them yet, and I haven't played anything.  I have screenshots of the hit and the playthrough requirements.  I want to get some feedback from you guys before I contacted them.

That is crazy LhasaLover  I don't know if I should say congratulations to you haha ... Anyway I think that however you won your money from free spins they are involved in playthrough. So I think that you must wager all that $27000+ 

OMG!!  The same thing happened to me yesterday. I got the free 10 at jackpot capital and I hit the minor jackpot on hen house. I was really excited!! I've never got any jackpot either:-)  but it was only a little over 200, its long gone:-) :-)  good luck with yours

i have never won a jp congrats but i do believe any winnings from a freebie will require the playthru to be completed and you might have to dep in order to cashout...also could be a max cashout on whatever code you used...good luck i hope you get all of it

You will have to meet WR. Also check if there's any max withdrawal as there usually is one.

Only NetEnt let's you to withdraw your jackpot winnings without meeting any WR. For example: you play 10 fs, win a jackpot of €5000 and €20 more from your free spins. You would need to meet WR of €5020 x 40 *for example* to cash out everything but you could cashout €5000 and lose those €20 won from other spins.