Double Star Casino Discussion

Anything related to casinos, casino games, new casinos, tournaments etc.
Headline back 2
    415
    views
    6
    replies
    Last post ago 10 months by lakandan
    Lcbavatar3

    lakandan

      Hero Member
    • male
    • offline
    • 385
      thanks given
    • 514
      thanks received
    • Started by
      Hero Member
      755
    • last active 13 hrs ago

    Readers of this topic also read:

    Please or register to post or comment.
      • Lcbavatar3

        lakandan

          Hero Member
        • male
        • offline
        • 385
          thanks given
        • 514
          thanks received
        • Started by
          Hero Member
          755
        • last active 13 hrs ago
        I did  deposit  yesterday and dang, over excitement, I guess, didn't put the first deposit bonus code. Well, nothing I can do now but to play my money which went fast  :'( :'(  But still grateful that I still have my 50 free spins on Fantasini to look forward to .  But what a luck, I tried to search all the games, but can't see any Netent games .  But it sure says that my country is accepted and to the fact that I was able to register and deposit .  I tried to use live chat yesterday and inquire about it but a message  appeared that they will go back to me the soonest , thru email at that . So up to now, no one answered about my inquiry and I guess my free spins will not show cause no Netent games for me, but Hey they said in their promotions, 50 free spins on Fantasini with a first deposit of 10 euros  and ask I inquired then $20, as I use the dollar currency.

        Well, i use lakandan as my username there . TY 
      • Jewel

        maghfour.perezz

          Sr.Newbie
        • female
        • offline
        • 4
          thanks given
        • 13
          thanks received
        • Replied by
          Sr.Newbie
          45
        • last active about 1 month ago
        Hi Lakandan, you made the deposit yesterday, the freespins are active the day after. There is a difference in timezone, maybe that's the case? 
      • Lcbavatar3

        lakandan

          Hero Member
        • male
        • offline
        • 385
          thanks given
        • 514
          thanks received
        • Replied by
          Hero Member
          755
        • last active 13 hrs ago
        I think not, Maghfour Perezz  . I can't see or play any Netent games,  It is like at BetChan where I was a player before LCB got an exclusive for it . I can all their games except that of Netent, but CS was able to tell me that before I made my deposit to them .  In  Double Star Casino's case, live chat was not available when I registered and deposit and went on to play NYX games and then when I started to look for Netent games, there is non for me .  Some multi platform casinos , the offer Microgaming and Netent and others, I can play all especially Netent games, but this, none. 

        Just wondering now how am I gonna get and play my free 50 free spins on Fantasini which is a Netent games?  :'(
        Rated:
      • Index

        barebones

          Hero Member
        • female
        • offline
        • 111
          thanks given
        • 389
          thanks received
        • Replied by
          Hero Member
          945
        • last active 16 hrs ago
        Hey, lakandan. Is your country available to play Netent games? If so, you shouldn't have problems. I've experienced that live support is usually available at noon, so I think they will figure something. I once had a similar experience, it was at Vegas to Macau casino, I just couldn't access any MG slots and support couldn't help, although I have never had any problems with MG. Good luck!
      • Lcbavatar3

        lakandan

          Hero Member
        • male
        • offline
        • 385
          thanks given
        • 514
          thanks received
        • Replied by
          Hero Member
          755
        • last active 13 hrs ago
        Hello there @barebones  Yes, I play at Thrills and Trada so no problem for me playing Netent games.  And now, here at DoubleStar, I can't access Netent games .
        Well, hopefully, if I can't play my free spins on Fantasini, at least they replace it with 50 free spins also with a 50 lines game of MG or NYX . gonna try to go on live chat if ever they go live later. 
      • Lcbavatar3

        lakandan

          Hero Member
        • male
        • offline
        • 385
          thanks given
        • 514
          thanks received
        • Replied by
          Hero Member
          755
        • last active 13 hrs ago
        Well , able to finally use the live chat and I guess the country restrictions be upgraded, well, my country is not restricted but not allowed to play Netent on their casinos whereas I play Netent Gams at Thrills and Trada casino 

        Lakandan
        chatted
        today 15:16 (19 mins ago)
        Andrea
        15:16
        How can I help you?
        Lakandan
        15:17
        Why don't I have access to Netent games and and how then can I play the 50 free spins on Fantasini which is a Netent games? ty
        Andrea
        15:19
        Hello! we are sorry for inconvenience , but your country is probably restricted by Netent provider, and you are excluded from all bonuses.
        Lakandan
        15:21
        well, I've been playing Netent games from Trada and Thrills and it is not posted that my country the Philippines is excluded
        15:22
        I deposited $20 yesterday and when I did, just found out that no Netent Games for me.
        15:23
        Just wanna try your casino as it was posted in LCB whiich I am a member and no such restriction on my country and the fact that I was able to register and deposit
        15:24
        Hello, are you still there, Andrea ?
        Andrea
        15:25
        yes of course, one moment please
        Lakandan
        15:26
        http://www.latestcasinobonuses.com/onlinecasinobonusforum/casinos/double-star-casino-promotions-and-bonuses/new/#new
        Andrea
        15:27
        Thank you for patience, i double check the situation, but is new ( 2 days later )
        that Netent receive this restrictions and you cant play games of this provider
        15:28
        Did you try games of NYx and microgaming, just like to know if you could play them
        Lakandan
        15:29
        yes I could play them . and I didn't or forgot even the welcome bonus from LCB for new players so I played as is, the money I deposited and hoping to get the free spins
        Andrea
        15:31
        We apologize for this situation, but I can´t give you any free spins at the moment
        Lakandan
        15:33
        Thanks for the info. At least you should put all the restrictions so that new players like me can see before committing/depositing . Thanks for your time and I think I'm gonna post this transcript to LCB so that players may know before hand . Thank you
        Andrea
        15:33
        Thank you for understanding, have a nice day
        Lakandan
        15:33
        closed the chat
        Transcript successfully sent

      lcb activities in the last 24 hours

      • 21
        new members
      • 573
        members online
      • 15709
        guests online
      • 68
        new posts
      • 5278
        free games played
      Join the club

      Most viewed forum posts

      • Putting on lipstick emoticon 1
        Hi LCB'ers,Here is a list of freebies that are not on the weekly code list. This list includes casinos to check your acct, call/email for free chip and casinos not listed here at our forum.  I will update this list on...
        More Free Chips
      • 200 zpsnwkvewod
        Hello dear LCBers,LimoPlay Casino has something special in stored for you!!Each week Vitali, the lovely casino representative from LimoPlay will be posting a new contest. Please subscribe to this thread by clicking on...
        Win free spins and more every week with LimoPlay
      • Putting on lipstick emoticon 1
        LCB $250 August Contest – Lets Play Roulette     Hi LCB'ers because of the launch of the new site design i had to temporarily close this contest. Lets start fresh - for any member that may have already enterted a...
        CLOSED - LCB $250 August Contest – Lets Play Roulette

      Join today and start earning rewards

      You will immediately get full access to our online casino forum/chat plus receive our newsletter with news & exclusive bonuses every month.
      S logo
      Select Language
      Search
      Search Results

      Report to moderator

      Use this function to inform the moderators and administrator of an abusive or wrongly posted message.

      Please note that your email address will be revealed to the moderators if you use this

      Submit
      39012170