Claimed the 20 free spins yesterday, played them through and withdrew 300 € in the evening.
Now I am curious wether they will pay. In the days before the police raid you always got a fast confirmation by mail about your withdrawal. So far - about 24 hours now - no mail.
Of course I contacted live support and the withdrawal is ok. When I asked about the raid and wether they are back for good now, I only received a prerphased statement that everything is alright for players etc.
This is not necessarily a bad sign. On topics like this all statements are given by the management and are only reproduced by the service people. This is usual corporate practice.
On the other hand I am still waiting for the email confirmation...
So: Cross your fingers for me, please!
Go Wild Casino Discussion
- Started by
- rokko
- Hero Member 575
- last active 6 years ago
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ReadETHPlay. Support and Complaints Thread
7 5952 months ago
-
- Started by
- rokko
- at Nov 20, 10, 05:32:00 PM
- Hero Member 575
- last active 6 years ago
-
- Replied by
- -KelownaStud
- at Nov 20, 10, 06:20:10 PM
- Jr. Member 81
- last active 6 years ago
-
- Replied by
- rokko
- at Nov 20, 10, 07:19:26 PM
- Hero Member 575
- last active 6 years ago
Good luck, Rokko. These guys are dirtbags. Chances are very good that they will look for a condition to deny your claim. Whenever you deal with these people, read all the terms & conditions very carefully.
What did they do to you?! 2 months ago I would have told anyone to deposit there. In my experience they have been a benchmark regarding to customer service and fast withdrawals.
-
- Replied by
- kazzi
- at Nov 20, 10, 07:44:02 PM
- Hero Member 931
- last active 6 years ago
-
- Replied by
- -KelownaStud
- at Nov 21, 10, 02:11:35 AM
- Jr. Member 81
- last active 6 years ago
To stay on topic, I would strongly reccomend folks only play the freebies with these guys.
To answer your questio, Rokko, ever hear of bait & switch?
I used to deposit quite a bit and received a number of little bonuses. Then the quality of service & number of promos continue to get worse. If I want to be treated like a dog, I would get a girlfriend. -
- Replied by
- rokko
- at Nov 21, 10, 07:41:07 AM
- Hero Member 575
- last active 6 years ago
THEY PAID!
Just received the Neteller confirmation. So they are back in their under 48 hours style.
Only "glitch" is, I did get only 100 instead of 300, but 100 is the max. withdrawal from no deposit / free spin promotions.
IMO, this is still very generous compared to other nd-bonuses and on top of that paid out under 48 hours on the weekend.
To all of us who like them this is some good news, I believe. -
- Replied by
- Slotbeuker
- at Nov 22, 10, 05:28:00 AM
- Hero Member 541
- last active 4 years ago
-
- Replied by
- themakem
- at Nov 22, 10, 10:12:05 AM
- Newbie 2
- last active 7 years ago
-
- Replied by
- blueday
- at Jan 02, 11, 07:07:12 AM
- Almighty Member 38014
- last active 2 years ago
-
- Replied by
- A66bounce
- at Jan 15, 11, 09:37:33 AM
- Full Member 150
- last active 7 years ago
I asked them kindly.. I get jack &$#@ again
--------------------------------------------------------------------------------
You are now chatting with Lily
--------------------------------------------------------------------------------
Lily: Hi
Lily: welcome to Go Wild :-)
Me: Hi Lily
Me: thanks
Me: could I maybe have those free spins on hot ink?
Me: heard others got them because they made enough deposits in the past
Lily: The best I can do is give the free spins plus 35% deposit bonus on your next deposit of 50 or more :-)
Me: cant you give me a freebie one time?
Me: please
Me: Ive contributed alot here and never won
Lily: The best I can do is a deposit bonus
Me: your deposit bonus isnt that good either
Me: ok thanks, im done with you guys, other people get them without deposit
Me: and more than 1
Me: at lcb.org
Me: I never get anything lol
Lily: ok, let me know if you change your mind -
- Replied by
- A66bounce
- at Jan 16, 11, 06:54:37 AM
- Full Member 150
- last active 7 years ago
yeah good one, will give it a try, if that dont work Im gonna delete my account there. But I'll get my revenge first, I'm very motivated to get a big win over there. My time will come (6)
Learned it the hard way not to trust support, seems like over there they are much more eager to get you to deposit more, maybe they get a share. The free spins they offer with a deposit are worth 1% or less of the deposit.
on topic: The slot tourneys over there are pretty good, if you have some cash in your balance, when you end high on the free turn you can easily make some money out of it by investing a little. -
- Replied by
- -KelownaStud
- at Jan 16, 11, 10:37:28 PM
- Jr. Member 81
- last active 6 years ago
Received the spins. Then spoke with an agent regarding bonus spins. As it turns out, some received the free spins automatically. Most others were required to make a purchase and then were granted bonus spins.
At this point, I decided to make a purchase to receive additional spins.
There was confusion over these spins that were promised with the deposit. Speaking with three different agents, it was clear that there was serious mis-communication between the main support and the promotions dept.
A frank but friendly note sent cc'd to the Support desk and Accounts Mgr resulted in a clear answer as well as the bonus spins in question.
Word to the wise, be direct and friendly in any correspondence. Becoming emotional or irrational will never serve your best interests. -
- Replied by
- A66bounce
- at Jan 19, 11, 10:36:35 AM
- Full Member 150
- last active 7 years ago
you're a hypocrit kelowna, first you said the whole contest was ridiculous and now you take part. So spare me your 'wise' words.
Im being honest about my experiences with this casino. Sometimes they give a little, but just as often support treats my like dirt.
Their deposit bonusses are terrible, among the worst around, their free tourneys are most of the times the same game, tomb raider.
I get errors lots of times and only way to fix it is to reinstall. Support is offline a lot. My emails don't get an answer. Or they reply just to sell you another crappy bonus while the next day you can get a better one. I had to ask support why I didnt get invites to the tourneys anymore, and she had to fix it.
And can't remember when I saw gowild being named in the winner screenshot topic.
So I don't understand at all why they are in the top 10 now. Makes me wonder if this site is as good as I thought it was, or if they put the casino's in the top 10 from which they get the highest affiliate share -
- Replied by
- -KelownaStud
- at Jan 19, 11, 01:23:14 PM
- Jr. Member 81
- last active 6 years ago
My exeperiences with GoWild have not been dissimilar. There have been a number of situations with the "No Deposit" bonuses; which ultimately were resolved.
Not that I'm defending GoWild, but consistent communication with the Accounts and Customer Services mgrs have proven to be fruitful.
It is an effort, but with patience and persistance, I am turning the experience around to my benefit.
I look forward to the next "no deposit" bonus.
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