Grand Prive - What can they do??

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Last post made 13 years ago by liquorman
rebecca1984
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  • rebecca1984
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  • I also received this email for 25 on alpha squad I contacted support and was told it was only for new customers

  • rebecca I was told the same thing.. I think they lie.. who did u talk to was it Liz or something like that? She told me it was for new players .. I asked if so then why did they send the offer to me and why did it not say for new players she then told me that I had claimed several other free N\D offers.. sooo which is it? New players only or denial of those who have claimed other offers and not deposited?

  • i to rec the same email for the free spins on alpha squad, so i was denied the spins at grand bay on live chat. I was told my bonus ratio would be to high , i said fine since ive never made a dep or withdrawal at any grande prive,,so i told her thanks and will dep when i can. so i was respectful.  then i got 2 more of the same email and then noticed all my accts were locked. I only used free bonuses they offered me in the past and have always been respectful,,so now im deleting all accts and if they read my email replys they will hopefully close them.

  • HI all

    Just got this from a site that highly recommend LCB.
    So was wondering if Grand Prive have contact  LCB about this, as every time i have contact them and say im from LCB,there answer is we don't have nothing to do with that forum,and i think Grand Prive  should be contacting Zuga for this,and to be proud to be apart of this forum.


    Grand Privé wants to get out of the Rogue Pit

        As most of you know, Grand Prive has been in and out of the Rogue Pit for some time - the latest roguing was in December 2009.

        Recently, I was contacted by the GP affiliate program manager, asking what it would take to be de-rogued. I thought about this a bit and decided that the best way to deal with this is to put it to a public vote.

  • Hello everyone, just to say I too received three emails on thur 3-24-11 at 5:30pm, 5:31pm, and 6:28pm all saying "We have the perfect bonus waiting for you" stating free spins, which live chat (Daniel) said "new people only".  I emailed support and ask to be taken off mailing list from Grand Bay, since they sent me bonus offers they would not honor.  Well I just noticed Grand Bay's response to me.  "Thank you for your email."  Sadly the system does not allow anty (Lez Parker spelling) accounts that are not new, we are really sorry about the confusion and we offer you a 100% match deposit bonus to make up.  To claim offer contact support,  Lez Parker.  Now my letters offered free 25 spins and $500 Free 100% Match Bonus up to $500 so they will so called make up, by giving us part of the email, of course its the part they get money from us, nothing free, thats for sure.  But glad some of you were able to get the free spins and good luck.  Thank you for listening to me vent.  Have a good evening everyone. 

  • Now I really see why everyone calls this Shady group of casinos The Grand Shady Rogue Prive Group t;">Please wait for a site operator to respond. 
    You are now chatting with 'Donovan'
    Donovan: Hello and Welcome to our Live Chat service. How may I help you?
    SEAN : Hi I received email stating to con
    tact you for 25 free spins on alpha sqaud & also the email has a bonus code for 10 free spins on alpha sqaud code GPAABFS10 & it states im not eligible when i try to redeem. Can you fix these for me please? Ty
    Donovan: you will not qualify for this offer as you have only deposited $xx and received $xxx in bonus money,you need to start depositing to be eligible for any future free offers
    Donovan: Is there anything else we can assist you with?
    SEAN : Qualify I dont need to Qualify Sonia Bradshaw sent me this letter This letter states that We have the perfect bonus waiting for you? 11:19 AM Hide detailsGrandBayTo xxxxx@xxx.com From: GrandBay (support@betcasinograndbay.com) Sent: Thu 3/24/11 11:19 AM To: xxxxx@xxx.com Welcome to the cruise of a lifetime Cruise to riches with Casino GrandBay, the most opulent gaming and entertainment experience on all the seven seas. We explore a different exotic location each month, living it up in style. Here's a taste of what you can expect: Get 25 FREE SPINS on our action-packed video slot Alpha Squad. Simply contact support to claim. PLUS $500 FREE 100% Match Bonus up to $500 Download our casino today and claim your exclusive bonus by using this code:ARGRAND500
    Donovan: If you refer to the terms and conditions of the casino you will find that the casino gives bonuses at its discretion,your account has been evaluated and you have received a total of $xxx in free bonus money and numerous free spins and all you have deposited into the casino is $xxx,you will not receive anything free whether you have an invite or not until you start depositing into the casino!
    SEAN : You are straight up a RUDE are you the manager of the casino ?
    Donovan: At the moment I am the shift manager
    Donovan: I am not being rude,i am simply advising you that you have been receiving numerous free offers without making deposits lately and the casino will no longer honor free offers until you start making deposits.
    SEAN : Well who is the real manager not the shift manager ? I would like a direct email address for them, If you would please. I am so sick of this casino sending me promos & when I go to claim I'm treated with no respect. I really would like to speak with the main manager of this place. Ty
    Donovan: Unfortunately you cannot,the highest management that you have access to speak to is within the call center
    Donovan: or support center should i say
    Donovan: I am not the one making the call here,this is what is in your account which is placed there by higher management
    SEAN : I have been a member with this group for quite awhile now & I have made my share of deposits here & never have had a cashout. why would they still send me this email if that was the case ? Its false advertisement then. Thats just wrong!!
    SEAN : You can't credit the spins to me on 1 of my other accts like roadhouse reels or something ?
    Donovan: I do understand that Sean,but we have since mover over to new software and your account is reviewed since then,this is reviewed from last year.you still receive these offers due to you are on our data base but if your account says not to credit offers until deposits are made then there is nothing that we can do
    Donovan: Unfortunately not,your account at Grandprive have been reviewed as a whole
    SEAN  Ok Thats fine but i am going to post this on the forums to let everybody know how you take care of your players by not crediting the promos you send out to them & how your new software change basicly wrote off any kind of a history that they had since joining the grandprive group. Have a nice day!! I hope yours goes as well as mine!! Ty
    >:(
    SEAN : Would you please email this chat to me at xxxxx@xxx.com ty
    Donovan: You are welcome to do so and i am sorry there is nothing i can do to help you
    Donovan: you may save it when the chat ends
    SEAN : ok thanks
    Donovan: It has been a pleasure assisting you. Have a fantastic day!


  • HI all

    Just got this from a site that highly recommend LCB.
    So was wondering if Grand Prive have contact  LCB about this, as every time i have contact them and say im from LCB,there answer is we don't have nothing to do with that forum,and i think Grand Prive  should be contacting Zuga for this,and to be proud to be apart of this forum.


    Grand Privé wants to get out of the Rogue Pit

        As most of you know, Grand Prive has been in and out of the Rogue Pit for some time - the latest roguing was in December 2009.

        Recently, I was contacted by the GP affiliate program manager, asking what it would take to be de-rogued. I thought about this a bit and decided that the best way to deal with this is to put it to a public vote.
    so can you all help me vote please.
  • Skyestar, did you get this information and idea of public vote from casinomeister?

  • The only vote's for or against this  group of  casino's that will really count is when we ourselves decide they are not worth making a deposit with or continue to play there anymore then.. where will they be? Gone, bye bye , exit stage left , six feet under.. lol     They keep this up and it's sure to happen!

    Don't ya just love it when a business that depends on it's customer base for their survival thinks they can just do anything they want as if they think we need them sooooo much that we will come crawling to them begging them to let us spend our money there?  haha!  Here's hoping they keep up the attitude..  whistle


  • Skyestar, did you get this information and idea of public vote from casinomeister?


    Yes but not sure if i could post the name,if so every one should join and vote,so we can get rid of the pit casinos.
  • if these casinos would realize you get more customers with good business practices then bad then they would get more loyal players (hope floats like their rogue casinos)

  • I thought this thread was for the deposit bonuses only, and the other one was for the *discussion* of these casinos - or am I confused?

    Also, I don't need any board making my decisions for me.  I'm perfectly capable of making my own decisions based on the information gathered on the boards that I visit - and CMeister is NOT one of them.


  • HI all

    Just got this from a site that highly recommend LCB.
    So was wondering if Grand Prive have contact  LCB about this, as every time i have contact them and say im from LCB,there answer is we don't have nothing to do with that forum,and i think Grand Prive  should be contacting Zuga for this,and to be proud to be apart of this forum.


    Grand Privé wants to get out of the Rogue Pit

        As most of you know, Grand Prive has been in and out of the Rogue Pit for some time - the latest roguing was in December 2009.

        Recently, I was contacted by the GP affiliate program manager, asking what it would take to be de-rogued. I thought about this a bit and decided that the best way to deal with this is to put it to a public vote.
    [/quote]

    I am surprised an affiliate mgr would ask you  a player that. I would think they would contact LCB direct and ask what they can do!

    Skyestar, did you get this information and idea of public vote from casinomeister?
    [/quote]

    [quote author=skyestar40 link=topic=16555.msg158770#msg158770 date=1301146997]
    [quote author=perkypoo link=topic=10680.msg158740#msg158740 date=1301132219]
    Skyestar, did you get this information and idea of public vote from casinomeister?


    Yes but not sure if i could post the name,if so every one should join and vote,so we can get rid of the pit casinos.


    LCB is their own unique forum that does things as The Boss, The Chairman of the Board aka Sinatra himself would say......."I did it my way"!

    Also to promote another forum and ask OUR members to join another forum is highly inappropriate.

    LCB is a very open forum and if there is an issue by all means lets talk about it, but please lets do it the LCB way.

    Lips
  • ...Also to promote another forum and ask OUR members to join another forum is highly inappropriate....Lips


    It truly is.  frown
  • Well i have never promoted  another forum here,i have seen this one talked about by another full members and a few times by others,i thought it was ok as they promote LCB and are different to here.

    But getting angry and is highly inappropriate,being kind and explaining things to me would of been so much nicer. 

    So please remove the other forums name please.

  • Hi sky,

    You are a big part of LCB and I thought I was being nice by saying let's talk about it. I am truly sorry If I hurt your feelings in any way. By your reply I don't think you meant any harm. But please understand why it was important for me to address it.

    Again i am sorry if I appeared harsh. I have always enjoyed your posts and hope to see more of them!

    Lips


  • The only vote's for or against this  group of  casino's that will really count is when we ourselves decide they are not worth making a deposit with or continue to play there anymore then.. where will they be? Gone, bye bye , exit stage left , six feet under.. lol    They keep this up and it's sure to happen!

    Don't ya just love it when a business that depends on it's customer base for their survival thinks they can just do anything they want as if they think we need them sooooo much that we will come crawling to them begging them to let us spend our money there?  haha!  Here's hoping they keep up the attitude..  whistle
      So well put, says it all
  • Let me say few things regarding Grand Prive.

    Couple of years ago, while they were still using the Microgaming software, they  had shafted both players and affiliates. They owed enormous amount of money and most of these payments were never made.

    Since then they switched to new BetOnSoft platform trying to rebuild their reputation. They even accused Microgaming for their own non paying of the affiliates, suggesting there was a glitch in the affiliate program tracking.

    Some of the affiliates have reported, something that can only be called as a blackmail, to been "asked" to settle with partial payments or  they will be receiving no payments at all.

    LCB was once affiliated with these guys, but we stopped promoting them as soon as the player and affiliate issues started happening.

    Also it is not clear if their management has changed since the switch to the new platform, and also there is no assurance from their side about resolving all the outstanding issues of the past.

    For now we do not plan to remove them from our warning list, and we advise all players to use caution if playing there. Basically you will be playing there at your own risk , especially since we do not have any contacts with them and won't be able to help if any new player issues arise .

    Zuga

  • Hey Zuga thanks for the thumbs down warning  thumbs_down

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