Red flush-send letter with win

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    Last post ago over 5 years by Johnny Karp
    Dido

    fiedo8

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      • Dido

        fiedo8

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        I have got a letter  yesterday from red flush with a promo code and a scratch card.
        They write they missed me and want me back--i have won 50 free spins on Thunderstruck 2.
        I had to type in the code at a page they told me.
        After type in the code --a message --the free spins are in your account on the next login.
        As i logged in---no free spins--contacted life help
        She told me congrats on your win--and then--its a shame --i should only get the free spins if i deposit.
        There was not one word from deposit in the letter .
        I closed my account --very very bad as i mean

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        • Dido
        Agreed fiedo8 that is poor business practice and marketing. Emails can be very misleading. I think sometimes the main goal is just to get the player inside the casino and will promise anything.

        So many times i have had similar experiences. I am not sure how successful they are doing this but they just lost one good customer and that's YOU!

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        blueday

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          • Dido
          What a shame Fiedo.  I guess they thought the lure of the free spins would be enough to get you to deposit.  How wrong they were. If everyone said "no" to depositing, they might reconsider their strategies.

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          wnanhee

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          • Dido
          I had a similar experience before and I know how upsetting it is.
          It really is not about getting free spins but their false advertisement and promise make us feel cheated.
          I am sure they are going for the players who may ignore the fact of lies but the truth is that they are running a shady business.
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          Johnny Karp

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          "Just play. Have fun. Enjoy the game." -- Michael Jordan

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          I don't think they are gaining much through such misleading promotions, most users might have the same reaction as you. I know I would do the exact same thing!

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