Please correct me if im not right: cashback pays from total anmount of placed bets or not?
T&C of 13th cashback promotion
Think 13's unlucky? Think again!
Play in the casino on the 13th of every month and we'll give you a 13% cash back up to €1300 on anything you lose.
But that's not all, anyone who deposits more than €13 during the 13th will also receive 13 free spins on the Slot of the Month!
The Slot of the Month will be published on the Casino homepage on the 13th of each month.
Carl: [10:31] Welcome to our real-time support chat. How can I help you today?
Alexandr: [10:31] 13th cashback
Carl: [10:32] Hello Alexander
Alexandr: [10:32] hi
Carl: [10:32] How can I help you?
Alexandr: [10:32] i check my game history
[10:33] 3 days ago 13th august i place bets in total 142 euro
Carl: [10:34] Okey
Alexandr: [10:34] then in 14th i recieved cashback
Carl: [10:34] You only recieve 13% back on your losses not on how much you´ve played
Alexandr: [10:34] only 2 euro
[10:35] you mean 13% of my deposit?
Carl: [10:36] No 13% on what you loose on the 13th
Alexandr: [10:37] usualy cashback pays in total bets anmount
[10:37] i lose 142 euro in 13th
[10:38] and 2 is `not 13% of 142
Carl: [10:38] https://www.redbet.com/ru/casino/promotions/thirteen
Alexandr: [10:38] i read it allready
Carl: [10:38] Okey. I will contact our casino-department about this and get back to you when we have an answe
[10:38] Anything else I can help you with?
Alexandr: [10:39] can you give me email of casino-departmen
Carl: [10:40] Yes
[10:40] You can email us at email@example.com and then we will forward it to the rigth department
Alexandr: [10:41] ok
Carl: [10:41] but I have already contacted them about this and waiting for an answer
Alexandr: [10:41] ok great
Carl: [10:42] Allright
[10:42] I will email you when I get an answer from them
[10:42] Have a good day!
Alexandr: [10:42] ok
Carl: [10:42] Thank you for cotnacting us in live-chatr
Redbet 13th cashback
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