Redflush added wagering gone wrong

Anything related to casinos, casino games, new casinos, tournaments etc.
Headline back 2
    3,003
    views
    4
    replies
    Last post ago over 5 years by keza
    Index

    keza

      Full Member
    • female
    • offline
    oh golly gosh
    • 73
      thanks given
    • 94
      thanks received
    • Started by
      Full Member
      191
    • last active 1 day ago

    Readers of this topic also read:

    Please or register to post or comment.
      • Index

        keza

          Full Member
        • female
        • offline
        oh golly gosh
        • 73
          thanks given
        • 94
          thanks received
        • Started by
          Full Member
          191
        • last active 1 day ago
        Ok here it goes,

        I had signed up at reflush casino at the beginning of this month, i took up the freeplay bonus and took the maximum bonus of $100, however i didn't make the playthrough for the bonus so as i logged out of the casino i had a balance of 8cents from that bonus remaining.

        This week i logged back in and saw that i was able to redeem my points for $13.79 i didn't redeem them until i played off the 8cents as i know that if i had redeemed my points whilst the 8cents was still there i would've had to wager the first bonus i took up as well as the $13.79 loyalty points bonus, so i chose the first game i saw which was ruby of the nile, selected 8 lines at 1 coin and played off the 8cents which means i can claim my points and start wagering that right?.....wrong,

        as i was playing i seemed to have picked games that were taking my balance up into the $100 mark amazingly...and as i checked to see how much i had to wager i noticed an extra $70 added to the $13.79 making my bonus $83.79 altogether, i had no games in play from the first bonus, so i couldn't understand why i had to wager an unnecessary bonus, so i contacted support and omg that took nearly 3 hours just to be told that i had left over money in my account when i claimed my points.

        I checked my playcheck history and saw that yes, i was right i had played off the 8cents before claiming my points. I told the rep to look at my history, he just said to me " our system doesn't lie" So now its been three days now and no one seems to want to prove me wrong,

        look, redflush isn't at fault here I'm just saying that its been pretty hectic when you know your right about something and they still make you follow their rules.

        by the way i did wager the whole thing and withdrew $800. so in a way it worked out in my favour.

        Has anyone had this happen to them before?
      • Index

        blueday

          admin
        • offline
          • 18109
            thanks given
          • 9764
            thanks received
          • Replied by
            admin
            20,074
          • last active 22 hrs ago

          Thanks for this post from:

          • Avatar 26589
          A very nice outcome for sure keza and congrats to you.

          I've not played there personally, but I am aware that some casinos require you to log out in order for a "coupon" or "bonus" to be no longer applicable once the balance has hit zero.  Maybe this is one of those casinos?

          blue
        • Avatar 26589

          gabby

            Mighty! Member
          • female
          • offline
          • 1046
            thanks given
          • 1456
            thanks received
          • Replied by
            Mighty! Member
            3,265
          • last active 2 days ago

          Thanks for this post from:

          • Index
          I've not played there either but thanks Blue for the logging out and back in tip..... never thought about that one.
        • Index

          keza

            Full Member
          • female
          • offline
          oh golly gosh
          • 73
            thanks given
          • 94
            thanks received
          • Replied by
            Full Member
            191
          • last active 1 day ago

          Thanks for this post from:

          • Index
          thanks blue, i think thats what had happened, but they didnt mention it, but no doubt they'll find a way to make out i was at fault, but yes i agree with gabby, great tip.

        lcb activities in the last 24 hours

        • 26
          new members
        • 607
          members online
        • 15255
          guests online
        • 80
          new posts
        • 2859
          free games played
        Join the club

        Most viewed forum posts

        • Putting on lipstick emoticon 1
          Hi LCB'ers,Here is a list of freebies that are not on the weekly code list. This list includes casinos to check your acct, call/email for free chip and casinos not listed here at our forum.  I will update this list on...
          More Free Chips
        • 200 zpsnwkvewod
          Hello dear LCBers,LimoPlay Casino has something special in stored for you!!Each week Vitali, the lovely casino representative from LimoPlay will be posting a new contest. Please subscribe to this thread by clicking on...
          Win free spins and more every week with LimoPlay
        • Putting on lipstick emoticon 1
          LCB $250 August Contest – Lets Play Roulette     Hi LCB'ers because of the launch of the new site design i had to temporarily close this contest. Lets start fresh - for any member that may have already enterted a...
          CLOSED - LCB $250 August Contest – Lets Play Roulette

        Join today and start earning rewards

        You will immediately get full access to our online casino forum/chat plus receive our newsletter with news & exclusive bonuses every month.
        S logo
        Select Language
        Search
        Search Results

        Report to moderator

        Use this function to inform the moderators and administrator of an abusive or wrongly posted message.

        Please note that your email address will be revealed to the moderators if you use this

        Submit
        39012170