RICH REELS

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    Last post ago about 7 years by bingocrazy48
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      Superstar Member
      5793
    • last active 4 months ago

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        • Started by
          Superstar Member
          5793
        • last active 4 months ago

        Thanks for this post from:

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        lost on my first two deposits, won on 3rd deposit, havent cashed out yet, but the casino just locked me out  this is bs
      • Avatar 1850
        • Replied by
          Super Hero
          1738
        • last active 10 hrs ago
          It is a technical problem. They told me to wait an hour before trying again  2:30ish
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        • Replied by
          Superstar Member
          5793
        • last active 4 months ago


        thanks helwin, I feel better now I thought they just did that to me only, lol.


        Lisa: Hi Hau
        Lisa: How may I assist you?
        Hau: hi
        Hau: why my acct is locked?
        Lisa: One moment please
        Lisa: Thank you for holding
        Lisa: Unfortunately, we have been experiencing some technical issues. Our Technicians are currently working on the problem. You can try again a bit later today as we have not been given a timeframe as to when the matter will be resolved.We apologize for any inconvenience
        Hau: thanks


        helwin wrote:

          It is a technical problem. They told me to wait an hour before trying again  2:30ish
      • Avatar 1850
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          Super Hero
          1738
        • last active 10 hrs ago
        I know So glad it was them and not me. I would have freaked out if I heard one word of  h____m_____ . I am very meticulous on doing everything right.
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        • Replied by
          Mighty! Member
          2669
        • last active 22 days ago
        Hi evy1...I'm locked out too.Was told at 3:30 am to wait 15 minutes and try again.Waited 45 minutes....still locked out,live chat then told me to try again later today!!!Sure hope it's JUST a technical problem like they said.Well,I'll keep my fingers crossed (maybe even my toes)lol!!!
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        • Replied by
          Mighty! Member
          2669
        • last active 22 days ago
        Just another thought.I hope it is a tech. problem and not because I'm from the US or there is some funny business going on.
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          Newbie
          14
        • last active 7 months ago
        Why is this a TECHNICAL problem, when players are locked out???
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        • Replied by
          Mighty! Member
          2669
        • last active 22 days ago
        I am wondering the same thing....technical problem.....probably NOT!!!! So what is going on???
      • Index
        • Replied by
          Mighty! Member
          2669
        • last active 22 days ago
        Called their toll free number was told it is technical problem.I asked why would we be locked out if it is a tech. problem and he told me he didn't know and apologized.He was nice enough but it makes me wonder.Guess I'll give them the benefit of a doubt and try later today.
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          Superstar Member
          5793
        • last active 4 months ago
        or maybe it happened with new accts only???

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        • Replied by
          Mighty! Member
          2669
        • last active 22 days ago
        I sure hope not TAADAA.I do like playing their site and why let you sign up and do that????Bummer!!!!
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        • Replied by
          Mighty! Member
          2669
        • last active 22 days ago
        Just tried again....no luck.Guess they don't want us on site.I don't get it.They let new acct. from US sign-up and then lock us out.Not nice!!!
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          Sr. Member
          388
        • last active 2 months ago
        I am locked  out too,  I talked to support and they gave me the same thing.  the funny thing is when I said I was locked out live chat told me that my villento acct was't locked.  When I said I was talking about rich reels they gave me the tech difficultys line.
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        • Replied by
          admin
          20462
        • last active 2 hrs ago
        Hmm.  Maybe there are tech difficulties.  I know there were technical difficulties with depositing because they put a notice up.  Also, you can't download any new games - you can only play the ones that you have already downloaded.

        So I do believe that they are having tech diffs generally with MG.

        blue
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        • Replied by
          Superstar Member
          5793
        • last active 4 months ago
        blue,

        your acct is not new, right?
        I just want to know if only new accts get locked.

        thanks

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