Rich Reels Casino CD

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Last post made 14 years ago by bonusroundplease
PMM2008
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  • Hi gang:
       So today in the snail mail I get a disc from Rich Reels Casino.  Saying please join and we will give you $1000 in bonuses.  
       Am I missing something here? Isn't Rich Reels Microgaming?
    How am I supposed to join them when I am from the USA, and no new accounts are allowed.

        So for the heck of it, I install it, and register. Theres a place for United States in the Country section.  I am getting excited. Could this be a Microgaming I can now play at?

    I hit "enter" and it says my Username and passowrd was sent to my email.

    It never came.....Been several hours and I still have recieved nothing from Rich Reels...

    Anyone know what might be going on with this?


                                                               PMM

  • I have never heard of it, how did you get the CD.. from where or who or what other casino sent it? shocked shocked


  • I have never heard of it, how did you get the CD.. from where or who or what other casino sent it? shocked shocked



    The retrun address is

    Villento Brands
    4275 Norex Drive
    Chaska MN 55318-3046

    and there is a toll free number I just found or I can send an email for help.
  • Hmm.. isn't there a casino named Villento.. or something like that?
    I've seen that name Villento.. somewhere...

  • Rich Reels is a sistercasino from Villento.
    They are indeed Microgaming, no US.

    Why casino's keep sending mailers to people who are so obvious not allowed to play there...I dunno, but its VERY ANNOYING!

    I received a snail mail disc once from Jackpot Capital, with a CD and a personal code for $50 free, to try them out.
    COOL!
    I thought.
    When I registred, I was not allowed to log in.
    T&C's : Players from The Netherlands are not allowed to have an account.
    Bummer? Definately!


  • Rich Reels is a sistercasino from Villento.
    They are indeed Microgaming, no US.

    Why casino's keep sending mailers to people who are so obvious not allowed to play there...I dunno, but its VERY ANNOYING!

    I received a snail mail disc once from Jackpot Capital, with a CD and a personal code for $50 free, to try them out.
    COOL!
    I thought.
    When I registred, I was not allowed to log in.
    T&C's : Players from The Netherlands are not allowed to have an account.
    Bummer? Definately!



    I mean can't someone realize when they are sending them out that it is a USA address?  I guess that is to much to ask.  Bummer is right.
  • Yes definetly a bummer when they let you register with USA address, then don't give you the promo.. 

  • Hey, I got the same thing in the mail yesterday. How did they find me ?  mmm...first paragraph says "easy registration (regardless of your location).." Yet Microgaming is all over the leaflet and the disk. Not to mention the  USA toll free #.  Maybe its a little paranoia. Kind of wonder if its a set-up, or some type of high-jack laying and waiting.

  • you should call the number and raise hell with them....lol, that's what I would do, and as someone else already mentioned before Villento and Rich Reels are sister casino's. I had an account at both places but closed them out a long time ago because I could never seem to hit at either place.

  • OK...I got the cd from Rich Reels this week and was REALLY excited that a micrograming casino might be available to me once again!  It had a USA toll free ph# on the front of the jacket....I looked them up on the web before deciding to install. Appeared legit, couldn't find any serious complaints about them so installed....registered...and made a small deposit!!  Aw man....feels good to have access to MG games again.  I haven't deposited much yet as I want to wait and see if other LCB members are successful at registering, depositing and then withdrawing winnings without hassles. 

    I certainly was doing the happy-dance after a successful registration and deposit though...even if my small deposit didn't grow into something better.  My fav MG casinos in the past were Roxy Palace & Intertops, where I made some pretty nice withdrawls from over the past few years.  Sure do miss those payouts....I just don't see that kinda moolah from RTG or Rival casinos.

  • I got 2 cd in the mail yesterday

  • Hey everyone, I just got off with their live chat  at Villento casino and I asked them 4 times who owned the casino and where were they located. All I got is they were not able to divulge that information. Also they wouldn't respond to why they were offering USA play and no other microgamming casinos were. Again they would not give me an answer. I don't have a good feeling about this. You all can do what you want but I am not going to give a casino my business when they won't answer my questions.

  • OK Everyone I received the CD in the mail yesterday didn't need them to regester or download casino, I had no problems registering like from other Microgaming there isn't even USA as an option but at these sites there is also you can play the flash version too.

    This is from the return address of the envelope the Cd's came in :

    Villento Brands
    4275 Norex Drive
    Chaska, MN 55318-3046
    Toll Free USA 1-866-311-6263
    Toll Free Canada 1-866-311-6270

  • Villento was 1 of the very 1st on-line casinos I ever gambled at; this was approx. 5 yrs. ago.
    At the time, they offered a 25 dollar no deposit new player bonus; I won 2500 dollars & was able 2 cash out NO QUESTIONS ASKED, NO DOCS, NOTHIN'.
    I live in Ohio, & according 2 another thread on here they are in fact now accepting U.S. players.  U r asked 2 talk 2 live support 4 the correct link.
    I'll hold off on depositing 4 now, but given my past experience w/ them, it may b worth a shot.

  • Hi,

    Any US peeps have success in registering and cashing out?  I am itching to play micrograming as I have heard so much good about them.  I didn't get in under the wire so I don't have any accounts at any of them.

    What was the name of the other one along with Rich Reels?  Did I read that someone had a cashout in process?

    Thanks,

    medtrans

  • Tinmanfan, it was the same for me.. years ago, won like crazy cashed-out easily and like crazy, just went back onto my card payment within a day, did we even have to give our ss#'s or ID numbers..? i dont remember...


  • Hi,

    Any US peeps have success in registering and cashing out?  I am itching to play micrograming as I have heard so much good about them.  I didn't get in under the wire so I don't have any accounts at any of them.

    What was the name of the other one along with Rich Reels?  Did I read that someone had a cashout in process?

    Thanks,

    medtrans


    I finally received a cash out from Rich Reels.  Took a little longer than what I am accustomed to but only because I did not have all my docs in order and submitted before requesting cash out.  I did a wire transfer, funds just hit my account today after just under 10 business days. Unfortuantely, we USA folks are limited in how we can obtain our winnings. I am satisfied with the integrity of this casino...so far anyway, and plan to continue depositing/playing...as long as I can win sometimes!
  • I have been playing at this casino and most other MG casinos that I was registered previously before the stop of US players. No problem with the withdrawals except limited to ACH and usemywallet mostly.
    I have noticed that I can not get the new games though.....


  • I have been playing at this casino and most other MG casinos that I was registered previously before the stop of US players. No problem with the withdrawals except limited to ACH and usemywallet mostly.
    I have noticed that I can not get the new games though.....



    Microgaming has decided that USA are not allowed to play the new games :-(
  • Velento is other one


    Hi,

    Any US peeps have success in registering and cashing out?  I am itching to play micrograming as I have heard so much good about them.  I didn't get in under the wire so I don't have any accounts at any of them.

    What was the name of the other one along with Rich Reels?  Did I read that someone had a cashout in process?

    Thanks,

    medtrans
  • Here is how I think they can get around the US ban. This is straight from Terms and conditions of Vilento Casino

    12.The player acknowledges that it is the player's sole responsibility to understand the applicable laws of jurisdiction pertaining to the player's use of online gaming facilities, and pertaining to online gaming facilities in general, prior to making use of the casino (both in terms of the country within which they are resident when playing at the casino and in terms of any country's laws to which they may be subject, notwithstanding that they are not physically present in such country when playing at the casino). By making use of the casino, the player warrants that the player understands the applicable laws pertaining to online gaming facilities and the player's use thereof and that it is entirely legal to make use of online gaming facilities in terms thereof.

  • Well, after 4 days of trying to get into RR, I have given up. They allowed me to register, but keep saying "Connection problems" as why I cannot login in.

    I suspect it's due to me being in WA, but this is odd as spadeholic says they somewhat don't care or concern themselves with this.


  • Well, after 4 days of trying to get into RR, I have given up. They allowed me to register, but keep saying "Connection problems" as why I cannot login in.

    I suspect it's due to me being in WA, but this is odd as spadeholic says they somewhat don't care or concern themselves with this.


    I am in Washington and can play just fine! So I am not sure what is wrong, but I really like it there, they have excellent customer service and games  provide a pretty good amount of entertainment. Could of cashed out $140 on $25 deposit but didn't! :-(
  • Does anyone know if there are states that are restricted to play? I would love to play at microgaming......visions of tomb raider are dancing through my head!!

    One thing i don't understand is why new games are not allowed for US players. That just doesn't make sense. I am wondering since microgaming only allowed existing players before the ban that this could be the reason.

    Has anyone who already was a player before the ban, eligible to play new games?

    Lips
  • I think see slotjunkie mention in this thread usa can't play new games, and i beleive i've read it somewhere else as well, that usa can't play them.. i think its strange though.. and wonder why..


  • I have been playing at this casino and most other MG casinos that I was registered previously before the stop of US players. No problem with the withdrawals except limited to ACH and usemywallet mostly.
    I have noticed that I can not get the new games though.....



    Yes he says he registeed before ban and can't
  • The USA exclusion from the new games has just started. I still have an acct at SunVegas and have been able to play all the new games up until the last two launchs of new games just since DEC. 2009 sad
    Also we are excluded from any progressive jackpots >:(
    But I just got an email response from RR saying that some of the new games are avail in flash version smiley


  • Well, after 4 days of trying to get into RR, I have given up. They allowed me to register, but keep saying "Connection problems" as why I cannot login in.

    I suspect it's due to me being in WA, but this is odd as spadeholic says they somewhat don't care or concern themselves with this.


    Geneco, have you tried playing the flash version, just curious?
  • Nope, but I'll give that a shot after I contact support. I did see a "Flash"when I first tried. I may be still on a list of "Not allowed" to gamble as I did a self0exclusion some year ago. Thought that was dropped, but maybe not.

    Well kick me! They say I've been entering the wrong password. Not for a moment do I doubt this as I am not too sure I used my normal one which I use often at other casinos (I know but I am lazy) so they got some more info and I'll see where this goes.

    If this was a dodge, it's the first time I ever had it tongue


  • Nope, but I'll give that a shot after I contact support. I did see a "Flash"when I first tried. I may be still on a list of "Not allowed" to gamble as I did a self0exclusion some year ago. Thought that was dropped, but maybe not.

    Well kick me! They say I've been entering the wrong password. Not for a moment do I doubt this as I am not too sure I used my normal one which I use often at other casinos (I know but I am lazy) so they got some more info and I'll see where this goes.

    If this was a dodge, it's the first time I ever had it tongue


    Well, much good luck to you and I hope you are able to get in to play...and win!!  Ever since the first couple of days playing, and hitting some nice spins, I haven't hit squat at RR....hope you can do well!
  • All is OK now. It was my password screwup. I'm only in free mode (Yawn) as I'm having to save for the usual rent and stuff..Insurance, land and food. But now it's all set and so, I will be playing there soon.

    Support was a MAJOR help and all this took was about half an hour. Now that's some speedy work!

  • Hi  everyone, i got the RICHREELS casino cd in the mail today.  downloaded the casino,everything went fine, played in a couple freeroll slot tourneys, all good so far.  no deposit yet, think i will wait abit longer,  ohh and i live in washington state.  nice to play the micro sites again........good luck everyone.....hooraaahh!!


  • Hi  everyone, i got the RICHREELS casino cd in the mail today.  downloaded the casino,everything went fine, played in a couple freeroll slot tourneys, all good so far.  no deposit yet, think i will wait abit longer,  ohh and i live in washington state.  nice to play the micro sites again........good luck everyone.....hooraaahh!!



    WHERE?? WHERE?? I'm in Vancouver, Slot Junkie is in Seattle...HI!!!
  • genenco, are you able to play in the tourneys as well? or are you having problems?



  • Hi  everyone, i got the RICHREELS casino cd in the mail today.  downloaded the casino,everything went fine, played in a couple freeroll slot tourneys, all good so far.  no deposit yet, think i will wait abit longer,  ohh and i live in washington state.  nice to play the micro sites again........good luck everyone.....hooraaahh!!



    WHERE?? WHERE?? I'm in Vancouver, Slot Junkie is in Seattle...HI!!!

    Yeah, where in WA? We are all neighbors! Hi and welcome to the forum!
  • FYI Microgamming requires Adobe Flash player 10 and that would give you problems also straight from the letter I got with CD "This enables us to provide a unique, quick and easy registration process (regardless of your location)"


    Well, after 4 days of trying to get into RR, I have given up. They allowed me to register, but keep saying "Connection problems" as why I cannot login in.

    I suspect it's due to me being in WA, but this is odd as spadeholic says they somewhat don't care or concern themselves with this.
  • I live in Washington state too, I live in Olympia

  • i get stuff like that all the time and like gvc and when i respond they tell me its spammers i finally got upset and said i get these all the time even from the manager and i was told so quit trying i did and have it says microgaming i dont even try if it says gvc i throw it away as well but villento has let me play there i dont know why but i am sure if i won i would not get my money

  • I also tried to sign up at Rich Reels last Friday.  I went to live chat and said I heard they were accepting US players.  He said he could not give me an account at this time but could offer me a Villento Las Vegas account.  He set it up for me.  After downloading the casino it took 24 HOURS to download all the games!  I have never ever had a casino take this long to download.  I have made 5 deposit so far and was able to claim the deposit bonus!  I haven't won anything yet.  Two days ago I receive a Rich Reels cd in the mail.  It came with a 150% bonus coupon and was addressed to me and said I could sign up no matter the location.  I installed the cd but it didn't offer US as a location.  I contacted support and they now tell me that if my location is not available I cannot play.  Why would they send me the cd in the first place and state "any location"?  I uninstalled it and have now given up.  Any one else have this same problem?


  • genenco, are you able to play in the tourneys as well? or are you having problems?


    Well...I looked in on them...I'll reload the casino and let you know, but I think I can't...Let me look...

    My goodness they really need to give better instructions. I had clicked on the section, but got nowhere. Then I clicked on the button below the advert and this took me to the games and THERE is the tourney and so I am NOW playing in a tourney!
  • Have you all looked at their website? They have the U.S. flag on the top right corner. Like all other casinos that accept U.S.

  • i am in us (Kansas).No problem signing up.

  • got a trojan with the cd...make sure you check your pc

  • Wow you could sign up?  When did you join?  I am in Arkansas and like I said when I uploaded the cd US was not an option even though it said "any location" in the letter.  Maybe I will go to the website and download.  I will let you know.  Good luck to all!!!

  • U have 2 go 2 live support & tell them you're from the U.S.  They will then give u a link that will permit u 2 download & register as a U.S. player. smiley

  • Thanks Tinmanfan.  I did talk to live support after trying to sign up with the cd and they said they couldn't help me.  Maybe they are being selective?  I will just play at my other microgaming casinos.

  • Hi all...and fellow washingtonians.....and thanks for the welcome SLOTJUNKIE exclamation....ohhh and i am from yakima and still playin freeroles everyday.    goodluck to everyone,take care.....ttyl.....bye now!!        shyankn


  • Thanks Tinmanfan.  I did talk to live support after trying to sign up with the cd and they said they couldn't help me.  Maybe they are being selective?  I will just play at my other microgaming casinos.


    the us link i believe is on page 4 or 3..that is where i got it from..and downloaded played won waiting on my withdrawal should be today..
  • I downloaded from the link here and had no problem opening an account. I didn't have to use a different link. The option for US was there.

  • Thanks so much!  Are you saying the link to download is on page 3 or 4 of this forum thread?  I have looked and looked and I am not finding it.  Is it on another thread?  Thanks so much and congrats on your cash in!!!

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