Rival Cash o' lot casino

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Last post made 10 years ago by zuga
libbeygal
  • Started by
  • libbeygal
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  • last active 7 years ago

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  • Hi! Is there a representative from Rival's Cash o' lot casino? I have been trying to contact Live Chat but no one is ever there.

    Rated:

    1/ 5

  • Hi libbeygal,

    there is no Rep on board.  Is there anything we can help you with?

    cheers
    Zuga

  • I hope so. I would like to make a withdrawal and I have been trying to contact someone through "live chat" but no one is ever there. I have sent emails for a week to support@casholotcasino.com and have not received a reply.
    Can you assist?

  • Please private message me your user name at this casino and the withdrawal amount.

  • Hi there,

    I will be happy to assist.
    I am the VIP manager at Cash o Lot.
    pls PM your login.

    ;)

  • Hi, I have been trying to find someone to provide me with what is needed to process a withdrawal? I cannot find the faxback form for Cash o Lot.
    My username is *****


  • Hi, I have been trying to find someone to provide me with what is needed to process a withdrawal? I cannot find the faxback form for Cash o Lot.
    My username is rwoodcoc.


    a recomendation.

    dont post usernames and /or other personal information publicly in any thread / forum
  • ^^^ Was the above issue ever resolved?
    Usernames are everywhere on this forum.  You need to send them to receive bonuses from reps and claim forum prizes.

    I downloaded Casholot today because I couldn't wait any longer for an exclusive chip to try them out. I log in after looking at their deposit bonus structure and it looks pretty decent once you make a few deposits. However, I had no promotions available in the cashier. Ok, so not a big deal. Maybe nobody has reviewed my account they add them manually or something.

    Then I try to find live chat. It's missing from the cashier although a message directs the customer to the blank right side of the page. Maybe the Queen's English just doesn't fly with US customers or something. So I try the main site. I took a screenshot of the minute I sent my question and I have not had a response in about 10 minutes. Their live help is located next to a reminder that they are there for you 24/7.

    As I write this I just tried to send another very polite message asking if someone could please help me and I got a message saying no agents on their "friendly 24/7" team could help and I will get a reply by email.

    If the people running marketing and operations aren't aware of these issues they need to be. And they should be keeping their (potential) players updated. A trained casino staff already knows customers are impatient and ready for action the second they walk in/log in. Nobody's going to wait around. Those promos looked really fun, too. sad

    Recap:
    No Promotions (maybe just for US?)
    No Live Support
    No Immediate Reply By Email =

    No Deposit by Customer
    I won't rub it in any more -- I bet the casino is just as upset it is having problems!

  • ^^^ Was the above issue ever resolved?


    The issue here is the incomplete banking details. After I got in touch with their Rep I informed libbeygal what they need to do.

    I dont know what happened then as I havent heard back from the player.

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