Rival Cash o' lot casino

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    Last post ago over 3 years by zuga
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      • No avatar normal
        • Started by
          Newbie
          9
        • last active 9 months ago
        Hi! Is there a representative from Rival's Cash o' lot casino? I have been trying to contact Live Chat but no one is ever there.
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      • Me
        • Replied by
          admin
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        • last active 9 hrs ago

        Thanks for this post from:

        • Index
        Hi libbeygal,

        there is no Rep on board.  Is there anything we can help you with?

        cheers
        Zuga
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        • Replied by
          Newbie
          9
        • last active 9 months ago
        I hope so. I would like to make a withdrawal and I have been trying to contact someone through "live chat" but no one is ever there. I have sent emails for a week to support@casholotcasino.com and have not received a reply.
        Can you assist?
      • Me
        • Replied by
          admin
          6729
        • last active 9 hrs ago
        Please private message me your user name at this casino and the withdrawal amount.
      • 309434 193418010728682 669932254 n
        • Replied by
          Newbie
          1
        • last active 9 months ago
        Hi there,

        I will be happy to assist.
        I am the VIP manager at Cash o Lot.
        pls PM your login.

        ;)
      • No avatar normal
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          Newbie
          9
        • last active 9 months ago
        Hi, I have been trying to find someone to provide me with what is needed to process a withdrawal? I cannot find the faxback form for Cash o Lot.
        My username is *****
      • Index
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          Full Member
          134
        • last active 9 months ago
        libbeygal wrote:

        Hi, I have been trying to find someone to provide me with what is needed to process a withdrawal? I cannot find the faxback form for Cash o Lot.
        My username is rwoodcoc.


        a recomendation.

        dont post usernames and /or other personal information publicly in any thread / forum
      • No avatar normal
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          Jr. Member
          97
        • last active 9 months ago
        ^^^ Was the above issue ever resolved?
        Usernames are everywhere on this forum. You need to send them to receive bonuses from reps and claim forum prizes.

        I downloaded Casholot today because I couldn't wait any longer for an exclusive chip to try them out. I log in after looking at their deposit bonus structure and it looks pretty decent once you make a few deposits. However, I had no promotions available in the cashier. Ok, so not a big deal. Maybe nobody has reviewed my account they add them manually or something.

        Then I try to find live chat. It's missing from the cashier although a message directs the customer to the blank right side of the page. Maybe the Queen's English just doesn't fly with US customers or something. So I try the main site. I took a screenshot of the minute I sent my question and I have not had a response in about 10 minutes. Their live help is located next to a reminder that they are there for you 24/7.

        As I write this I just tried to send another very polite message asking if someone could please help me and I got a message saying no agents on their "friendly 24/7" team could help and I will get a reply by email.

        If the people running marketing and operations aren't aware of these issues they need to be. And they should be keeping their (potential) players updated. A trained casino staff already knows customers are impatient and ready for action the second they walk in/log in. Nobody's going to wait around. Those promos looked really fun, too. sad

        Recap:
        No Promotions (maybe just for US?)
        No Live Support
        No Immediate Reply By Email =

        No Deposit by Customer
        I won't rub it in any more -- I bet the casino is just as upset it is having problems!
      • Me
        • Replied by
          admin
          6729
        • last active 9 hrs ago
        ^^^ Was the above issue ever resolved?


        The issue here is the incomplete banking details. After I got in touch with their Rep I informed libbeygal what they need to do.

        I dont know what happened then as I havent heard back from the player.

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