I used a freechip and racked it up to $301.00 and I withdrew it on Jan 20 2010. Unfortunately every time i contact support they keep giving me the same answer: 7-10 business days, and then 10 business days after that.... meanwhile I've been cashed and recashed twice at a competitor casino. Their turnover is about 1 day, and I became a depositing customer after I was satisfied with the service (and took out a bj bonus for 200).
I find the freechips a good way to test the waters and see what the process is if you happen to want your money back. I find it very unrealistic that this casino takes a month to send a Neteller transaction. I'm not sure of their main malfunction but maybe they having the mindset that the customer will cancel the withdrawal ....- even tho I am not entitled to win any more money on this free chip.
I will keep this forum posted on the results of my withdrawal. Talk to you in half a month when I am supposed to get my cash.
Have a great day,
Royal Ace Withdrawal
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