RTG download problems

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    Last post ago 2 months by drtheolen
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        • Started by
          Super Hero
          1,387
        • last active about 1 month ago
        Is any1 else having probems with RTG casinos when they try to download games? I thought I had a MAJOR problem with my computer so I went to my friends house & I am still having the same problem.

        The first time it happened to me was at lucky18 casino & now it's at Rushmore. The problem is that I can log in, but I cannot downloads games at either casino. At lucky18 I was able to go to the cashier, but not at Rushmore. Up until yesterday everything has always ran fine.

        If any1 knows what may be the problem & has any suggestions, I would appreciate any input.......

                                                              THANX,
                                                                            KITTY
      • No avatar normal
        • Replied by
          Sr. Member
          311
        • last active 5 months ago
        With lucky18 it usually is the computer itself, or Microsoft, that prevent the download since the casino is known for giving viruses. The other problem could be your antivirusprogram. I had the same issue this week and couldn't get in to the cashier at Inetbet, and I couldn't open the other casinos at all, but it was my Pandaprogram that suddenly thought some file was a virus and I had to disable it and reinstall.
        I hope you can fix it.
      • Cat press ups
        • Replied by
          Super Hero
          1,387
        • last active about 1 month ago
        Thank you for trying to help Tirilej. I don't have an antivirux installed on my computer so that can't be it. I am pretty well computer smart, i'm sure I will figure it out, but this 1 is gonna be a toughy.
      • No avatar normal
        • Replied by
          Newbie
          5
        • last active 5 months ago
        I've been having the same problem for about two weeks now. The only RTG casinos I can download now are Sun Palace, Inetbet, and LasVegasOnline. If I try to download any others my screens says server not found at dsslserver(or something along those lines). I've tried everything, I changed computers 3 times, switched antivirus, altered popups, allowed cookies.....I even thought it might have been my internet provider that was behind it but so far have had no luck solving this problem. I hope you figure it out, cuz I have no clue.
      • Index
        • Replied by
          Mighty! Member
          2,669
        • last active 21 days ago
        When I downloaded lucky18 about a month ago it was anything but lucky.I couldn't get on any of my RTG'S and had to restore my puter to a earlier restore point.
        Tirilej wrote:

        With lucky18 it usually is the computer itself, or Microsoft, that prevent the download since the casino is known for giving viruses. The other problem could be your antivirusprogram. I had the same issue this week and couldn't get in to the cashier at Inetbet, and I couldn't open the other casinos at all, but it was my Pandaprogram that suddenly thought some file was a virus and I had to disable it and reinstall.
        I hope you can fix it.
      • Index
        • Replied by
          admin
          20,293
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        It begs the question "what is the common factor here"?

        blue
      • Index
        • Replied by
          Mighty! Member
          3,578
        • last active 3 hrs ago
        Today my RTG's will open up, need to download new files (a usual occurance) then won't bring up my login info and say they can't communicate with the casino.

        Strangely enough, the bingo sites aren't loading on my IE either- one loaded then when I tried logging in I got the error.  My computer says it can't get a ping back from the server.

        I can still get into Rivals.  What is up anyone else??

        ps.  got into Cyberbingo, but no NBB or Mega, or A1...
      • Alenvers
        • Replied by
          Sr. Member
          299
        • last active 7 hrs ago

        nobody have problem with the dowlnload  of hte RTG Casinos ?

        One after one  when there ies  the update for the new lobby all rtg Casinno cant load no more

        I de-sinstallede  re-installed-cleaned key registry  and cookies and tempory files-re-boot   othing  always same problem

        is just from my PC or someone has same  technical ptoblem ?

         

        Thank you for your help !

      • Index
        • Replied by
          admin
          2,062
        • last active 9 hrs ago

        Thanks for this post from:

        • Me

        Hey claralie, RTG casinos are known to have these kinds of problems from time to time. I think they have some bug issues when releasing updates, as even casino supports were not able to pinpoint why exactly it happens in the past.

        I did manage to download and install Club World a moment ago though, so might be worth checking it now?

        Also, if you have a lot of RTG casinos installed you may want to reinstall your system once or twice every year, as I used to come to a point where no cleaning helps anymore. 

        Lastly, I strongly advise against touching registry or using cleaners on WIndows 7 or higher versions, it has been reported too many times they do more harm than good.

      • Alenvers
        • Replied by
          Sr. Member
          299
        • last active 7 hrs ago

        Thank you Drteolen ! I was afraid to have  a virus. But now  it seems to  be ok; i can again  acceed at te RTG casinos  i re-installed those that this morning did  not load  and after to have installed BIDENFENDER total security, all seems ok  i have not re-installed all the casinos, but for now the casino installed  work normally. I dont know i f  i  was helped by the antivirus software, if it is a coincidence, may be the  rtg  have found a solution,  because i wrote   at severals  casinos, i did not  have any virus in my PC..... THE Important      it is  that all  work for now .

         

        Thank you  to have  taken the time to  respond me 

      • Alenvers
        • Replied by
          Sr. Member
          299
        • last active 7 hrs ago

        Thank you Drteolen ! I was afraid to have  a virus. But now  it seems to  be ok; i can again  acceed at te RTG casinos  i re-installed those that this morning did  not load  and after to have installed BIDENFENDER total security, all seems ok  i have not re-installed all the casinos, but for now the casino installed  work normally. I dont know i f  i  was helped by the antivirus software, if it is a coincidence, may be the  rtg  have found a solution,  because i wrote   at severals  casinos, i did not  have any virus in my PC..... THE Important      it is  that all  work for now .

         

        Thank you  to have  taken the time to  respond me 

      • Index
        • Replied by
          admin
          2,062
        • last active 9 hrs ago

        Ah yes, sometimes antivirus can give a false positive for download versions of RTG casinos. It has happened to people in the past. 

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