Betphoenix casino tech probs

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    Last post ago almost 7 years by Rubyblue
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          Newbie
          1
        • last active almost 7 years ago
        just a quick note. i just tried to download the casino and the virus protection i have on my computer would not let me as is said this casino holds a number of viruses that will damage my computer. Its rare that i have that post come up, 2 or 3 times that i can recall, so sadly for me i have to listen and not download... bummer!!! did anyone else face the same problem but still download anyways? and if so what happened?
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          Newbie
          5
        • last active about 7 years ago
        Where are Terms & conditions???...under "Rules"...nothing.....under "Terms of use"...nothing....under "Faq"...nothing...
        Is this a good casino?.....I don't think so.
        Bye everybody.
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          Sr.Newbie
          35
        • last active 9 months ago
        well went to withdraw cant do it at the site? you have to send a email for a withdraw request to james@betphoenix.com well we will see if its going to be on the up and up. if i dont have any problems i will deposit i have 1040.00 after they take back the 50.00. huh
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          Sr.Newbie
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        • last active 9 months ago
        i just called about the site not letting us in. she said oh yes you are right it down, let me let a tech no. i hope so i have 3000.00 i have to play off to get my 100.00 iv played over 10.000 so far. just so everyone ones they told me we have to play for 15 days after reaching the bet50 code before we can cash out. and we have to talk to james to get it. set email no word yet from him. i like this place hope it is on the up and up. maybe still working out glitches.
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          Full Member
          248
        • last active 12 days ago
        casino now works,i spoked with SAM(only smart person there at live help) yesterday abaut my payout he said i can cashout without a deposit sow i gave them my mooneybookers account and now waiting to see what will hapend
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          Sr. Member
          381
        • last active 9 months ago
        bet50 code says expired and i was just finally able to log on. kept saying they couldn't connect to the casino. bummer!!!
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          Sr.Newbie
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        • last active 9 months ago

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        I just talked to live chat. They said they are upgrading their systems and the code should work in 1 hour. I will probably still be expired. laugh_out_loud
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          Sr.Newbie
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        HAHAHEHE wrote:

        i just called about the site not letting us in. she said oh yes you are right it down, let me let a tech no. i hope so i have 3000.00 i have to play off to get my 100.00 iv played over 10.000 so far. just so everyone ones they told me we have to play for 15 days after reaching the bet50 code before we can cash out. and we have to talk to james to get it. set email no word yet from him. i like this place hope it is on the up and up. maybe still working out glitches.
        they have it fixed now we can get back into the casio
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          Full Member
          148
        • last active 9 months ago
        grin worked for me lasted half hour.
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          Full Member
          175
        • last active 9 months ago
        Call me a whiner but when I just signed on & asked a depo question they insisted I didn't have an account under my name--despite the fact the info is imbedded. They said call back during their biz hours.
        I just signed in & out under my account name, checked my email, etc. My info is accurate.
        So no money to them.
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          Newbie
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        • last active about 2 years ago
        i can't download the sight been trying,can you please give me the link, i tried the one but it say sight not found and then i ended up with a porm sight and then a sports sight so what is the correct link
                                                  thank you
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          Mighty! Member
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        Hello everyone, I know I haven't really been around posting, but I am still around here and there smiley

        Anyway, I just wanted to let you all know that I made the playthrough on the $50 free chip and it has been madness to try and get the $100 max paid out as there is NO withdrawal option at the casino huh

        In the beginning I was given 4 different email address to send docs and request for payout and then finally given the correct point of contact; James@betphoenix.com. Well I did that last week and nothing so I decided to visit chat again today and after chatting with Drew who was polite, but doesn't know what is going on,except for the fact that James has left the company! After trying to help, he finally transferred me to Alexas. She is quite knowledgeable and very helpful. She is getting my withdrawl processed right now and the only option is Western union or Money Gram with a $19 charge.

        So I just wanted to post this so that my friends here would not have to go through the madness I had to go through! You will save your self a lot of frustration by just asking for Alexas right away. Good Luck!

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          admin
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        Hiya Slot,

        Congrats on your win!!! Thanks for that helpful tip too!! Miss you like crazy!!

        Lips
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          Mighty! Member
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        Hey Slot Junkie....So good to see you.... smiley smiley smiley smiley


        Congrats on that win.....

        PMM

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