Rushmore Casino used delay tactics

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Last post made 13 years ago by Lipstick
ernest w
  • Started by
  • ernest w
  • Canada Newbie 3
  • last active 13 years ago

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  • ernest w
    • Started by
    • ernest w
    • at Dec 23, 10, 10:41:04 PM
    • Canada Newbie 3
    • last active 13 years ago

    Worst online experience in my life..so thier all good when it comes to taking money but paying out is another story my experience anyway i read some stuff on here thinking thier ok boy was I wrong..so i win make the playthrough and have $1800 now i want to cashout so i go to cashout and it wont even LET me request a cashout until you have been verified, come on at least let me REQUEST it..so i talk to them and send in my documents...wait for awhile try to cashout again..still wont let me..so i repeat this over and over until the next nite...they still wont let me..talk to them again...now they say i have to wait 3 ..................days are you kidding me....so thier delay tactics work i go and play it..try cashing out again..still cant so now im upset so i go and tell chat thanks for not letting me cashout you can have it all back and shoveit, im so sick of this kind of bs..i even went and deposited anoher $50 at one of thier other casinos cherryred just to kill time at first and this is the kind of treament i get so as far as im concerned "rushmore casino is a joke" and i have deposited at all thier casinos cherryred and slots oasis and i'm sure they would use the same delay tactics when you win and TRY to cashout..feel totally ripped off by "casino rushmore"  thanks for the worst online experience EVERRRRRRRR >:( >:( >:( >:(

  • Lipstick
    • Replied by
    • Lipstick
    • at Dec 24, 10, 09:03:16 AM
    • United States Admin 13900
    • last active 1 day ago
    Hi Ernest,

    I can certainly understand your frustration and particularly when there is a delay with documents. But this is not uncommon to have delays on docs. Is it fair to have to wait? No it is not. If it is a delay to get you to reverse your withdrawal then you have to try to hang in there as tempting a it may be and don't let them win.

    They over all have a very good rep for paying players. One of the best RTG's in my opinion. The first time i had a cashout there i was delayed about a week before i was paid due to docs. And one thing that i was not aware of was that i actually had two accounts. I had forgotten i registered there a few years back.

    They could of easily told me "oops more than one account, we ain't gonna pay ya" but they didn't. They deleted my first account and processed my payment anyway. I am not talking a small win either. I won a large amount of cash. That said a whole a lot to me about their character.

    Next time you have delays please stay strong and don't cashout! If you need support please go Here. Members will support you to stay strong and not cave in to reverse your withdrawal.

    Lips

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