Silver Oak Casino is tired of me asking for MY money everyday

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    Last post ago over 5 years by Lipstick
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    MissKaron

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        MissKaron

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        Isabelle in the VIP department was very snippy at me today because I have been waiting 20 flipping days for a $800.00 approved cash-out. Good gosh I am pissed. Excuse, after excuse, after excuse, 4-7 business days, then another 4-7day for the bank people, then we are on the final 4-7 to finally be getting a FED-EX tracking number at some point this week.  IS IT ME???
        I should have known better. Steaming,  >:(  MissKaron
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        Lipstick

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        No it's not just you Karon and i hear ya loud and clear. And this is the VIP dept?? What happens if your not a VIP, i shutter to know.

        Why oh why are these customer service reps monitored and better trained? They are the only thing between the player and the casino and it means a lot how players are treated.

        Sorry about your delay in payment i hope it comes soon. Sit tight and let us know when you receive it. Delays seem to be pretty prevalent with lack of processors but i think this casino has a rep for being slowwwwwwwwwww.

        Lips
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        MissKaron

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        Thank you so much for hearing me! I have been a silent member here for some years and a few years prior to that before I registered. I was not sure how to blog and post and things of this nature. Sincerely, MissKaron
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        wnanhee

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        Hi Karon.

        I can only imagine how frustrating it can be and I am really glad to see you decided to speak up.
        We may not be here to give much help but we are all here to listen whenever you need to vent and share experiences either good or bad.
        It can be so disappointing when we give great trust and can't get it back the same...
        Hope you will receive your money soon.
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        zuga

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        "All it takes for evil to prevail is for good people to do nothing "

        Check out our No Deposit Casino and No Deposit Bingo lists.

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        Hi MissKaron,

        please private message me your casino user name and registered email and I will contact them on your behalf.

        Zuga
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        Johnny Karp

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        "Just play. Have fun. Enjoy the game." -- Michael Jordan

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        That's frustrating indeed, I hope you will get the payment with Zuga's help.
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        LuckyRJ

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        yes i hope you do too,

        keep us posted and hopefully zuga will help you

        gl

        LuckyRJ
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        Lipstick

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        One good thing out of this mess is we got you out of your silence Karon and now that you got your feet wet not only do i hope Zuga can settle this for you but hope to see a lot more of you on the forum!

        Lips
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        MissKaron

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        Hi Guys! I have been working like a dog and want to apologize for taking so long to post. OK. Here is the low-down. I got paid by SilverOak, as promised, on Aug 1st. Cashed the check at a well known bank that shall remain unnamed for the sake of privacy, in the US. NO problem. I regret the nasty remark about Isabelle in the SilverOak VIP Department. She has been awesome to me. In their defense, this was my first cash out with them and I have been told & believe that, subsequent payouts will be faster.

        So all better now! Thank you ALL so much for backing me <-------(the newbie to posting). I have been with you all for years and you with me. You just did not know it. Lol. Sincerely, MissKaron
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        MissKaron

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        Howe do I post a thank you to the hottie Zuga?  Thank you, Zuga
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        MissKaron

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        How* Lol-see he gets me all bothered. I saw his picture a few years ago on this site. MissKaron
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        Johnny Karp

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        "Just play. Have fun. Enjoy the game." -- Michael Jordan

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        I'm happy to hear that the problem was sorted out, enjoy spending the money!

        P.S.: By the way, I've heard rumours that Zuga is married
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        MissKaron

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        Yikes! My bad.
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        zuga

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        "All it takes for evil to prevail is for good people to do nothing "

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        Hi MissKaron,

        good to hear you got paid. 

        Johnny Karp wrote:


        P.S.: By the way, I've heard rumours that Zuga is married


        Rumors are wrong Johnny, however i am taken 
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        Johnny Karp

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        Zuga wrote:

        Rumors are wrong Johnny, however i am taken 


        Well, it's just about the same thing in my book

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