Silver Oak Casino is tired of me asking for MY money everyday

Isabelle in the VIP department was very snippy at me today because I have been waiting 20 flipping days for a $800.00 approved cash-out. Good gosh I am pissed. Excuse, after excuse, after excuse, 4-7 business days, then another 4-7day for the bank people, then we are on the final 4-7 to finally be getting a FED-EX tracking number at some point this week.  IS IT ME???
I should have known better. Steaming,  >:(  MissKaron

Thank you so much for hearing me! I have been a silent member here for some years and a few years prior to that before I registered. I was not sure how to blog and post and things of this nature. Sincerely, MissKaron

Hi Karon.

I can only imagine how frustrating it can be and I am really glad to see you decided to speak up.
We may not be here to give much help but we are all here to listen whenever you need to vent and share experiences either good or bad.
It can be so disappointing when we give great trust and can't get it back the same...
Hope you will receive your money soon.

Hi MissKaron,

please private message me your casino user name and registered email and I will contact them on your behalf.

Zuga

That's frustrating indeed, I hope you will get the payment with Zuga's help.

yes i hope you do too,

keep us posted and hopefully zuga will help you

gl

LuckyRJ

Hi Guys! I have been working like a dog and want to apologize for taking so long to post. OK. Here is the low-down. I got paid by SilverOak, as promised, on Aug 1st. Cashed the check at a well known bank that shall remain unnamed for the sake of privacy, in the US. NO problem. I regret the nasty remark about Isabelle in the SilverOak VIP Department. She has been awesome to me. In their defense, this was my first cash out with them and I have been told & believe that, subsequent payouts will be faster.

So all better now! Thank you ALL so much for backing me <-------(the newbie to posting). I have been with you all for years and you with me. You just did not know it. Lol. Sincerely, MissKaron

Howe do I post a thank you to the hottie Zuga?  Thank you, Zuga

How* Lol-see he gets me all bothered. I saw his picture a few years ago on this site. MissKaron

I'm happy to hear that the problem was sorted out, enjoy spending the money!

P.S.: By the way, I've heard rumours that Zuga is married

Yikes! My bad.

Hi MissKaron,

good to hear you got paid. 

P.S.: By the way, I've heard rumours that Zuga is married

I don't know why, but I sent this casino a deposit today.  Started with over 1K including bonus.  The money was gone in no time.  Not one bonus round hit in any of the games.  I think the payout % was about 10 percent.

I contacted customer support about this and he basically confirmed payout was very, very low.  It was the worst playtime I ever had at any online casino

Something definitely not right there because that experience was different than just "bad luck".

Fixed? I am just not sure. I do not want to believe that RTG would give these guys power to manipulate the machines. I really need an answer to this question as do many honest hard working players.