Slotmadness, why I love this casino?

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    Last post ago over 6 years by allgood2010
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    TAAADAAA

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        TAAADAAA

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        start a similar thread with Lock casino 


        Please wait for a site operator to respond.

        You are now chatting with 'Dave'

        Dave: Welcome to slot madness! My name is Dave, how may I assist you?

        riceman: hi

        riceman: I'm unable to deposit today (out of fund)

        riceman: just wondering if you have an appreciation chip

        Dave: I have deposited $50 into your account

        Dave: Hope it will be enuf

        riceman: thanks so so much

        Dave: You are welcome

        riceman: it is, I'm really happy with this, thanks

        Dave: Is there anything I can assist you with?

        riceman: when I have money, I definitely will deposit with slotmadness again

        riceman: that's it, thanks
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        whitespade

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        Have you ever cashed out from here? If so, how did it go? I was thinking of trying them out too.
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        TAAADAAA

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        I cashed out from them 3x already, wire transfer takes about 3 business days
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        minigeek

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        gimme free chip!!!!!!
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        hi taadaa. do they have any ugly sisters? lol, not that i want to meet an ugly sister but just so i know who to stay clear of. i'm hoping it's a good casino to play at.
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        TAAADAAA

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        I do not hear if they have any sister so far, but if they do, I hope they have pretty sisters, lol.


        minigeek wrote:

        hi taadaa. do they have any ugly sisters? lol, not that i want to meet an ugly sister but just so i know who to stay clear of. i'm hoping it's a good casino to play at.
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        TAAADAAA

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        WOOHOO, I can use JCOP1 code from LCB for 400% bonus

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        acgofer

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          Hey TAAA,

          I've read all the positives from you about Slotmadness. Made my 1st deposit yesterday ($38). Had decent playtime, but dropped to zero. I contacted support to chat...told them I am usually only a loyal depositor to 5 casinos , and wanted to see how Slotmadness stood up to player perks, bonus's,etc. He only offered me deposit bonus's and said "We give our high depositors free chips". I was dissapointed, to say the least, and not real happy, since I get spoiled at Titan- guess I expect the same treatment.Logged out with intentions of not depositing again............

          Hours later, I decided to try to catch a different rep and see if I get the same response. I did, and his name was Reuben. I told him about my earlier chat, and he said "that's not the case with our casino"    I went on to tell him how we all write reviews here on LCB, and I have heard they were one of the better casinos, due to fastpayouts,cs,etc. I also told him how I am treated at the other 5 casinos I deposit at (Casino Titan, Vegas Regal, Jackpot Capital, Winpalace, INetBet)...he says " Let me see what I can do for you".............."A bonus is now in your account. Please do consider staying with us & good luck!".........


          I refresh the screen....and BOOM....$30.00!!!!! Almost a 100% cashback bonus. I thanked him and told him he has changed my opinion, made me very happy, and has just won himself a loyal depositor! I also told him I would be writing a very positive review here on LCB,and taking a minute to write to management @Slotmadness to praise his customer service skills.

          So, I thank you, TAA for letting me know this casino is well worth playing at!
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          blueday

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            Great info Acgofer.  It just shows that it depends who you get in live chat.  Quite sad that they are not all giving the same information to their customers.

            Glad you got the freebie though.  Good luck.

            blue
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            acgofer

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              Yes blue, it should be standard- all rules apply to all players. But at the same time, I always try to give a company a second chance to change my opinion of them, whether it's an online casino, a phone company, a restaurant, etc. Everybody deserves a second chance. In this case, a second chance was well-deserved 
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              MommyMachine

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              this is a conversation my husband had with Martin of Slot Madness his favorite casino...he deposits there all the time, just hasnt been in a while....now this has to be the nicest conversation with a online rep he or I have ever had!



              Please wait for a site operator to respond.

              You are now chatting with 'Martin'

              Martin: Hi nick

              Martin: I still haven't received your email

              nicholasgulko: Hi Martin ok i deleted it and because it was in my spam folder i cant restore it, so i just wanted to come back to chat and let you know im unable to send it, so its no big deal...thanks anyways

              Martin: I have an offer for you

              nicholasgulko: i can only use mastercard until my wife goes to the bank today

              nicholasgulko: and your mastercard doesnt work

              nicholasgulko: =(

              Martin: Crazy hour just started where you could win $1000

              nicholasgulko: i know i got the pop up, sounds awesome, bank just isnt open yet

              nicholasgulko: too bad

              Martin: why not get a moneybooker account

              Martin: ??

              nicholasgulko: i really should but do they accept usa?

              nicholasgulko: for gambling?

              Martin: Oh yeh they do, it like an online account they never ask you what you will use it for

              nicholasgulko: ok

              nicholasgulko: maybe ill check that out later...

              Martin: But are you good?

              nicholasgulko:

              Martin: How are you doing today?

              nicholasgulko: oh lol im good how are you?

              Martin: A bit sick but I'll live

              nicholasgulko: sorry to hear that hope you feel better, ill be able to deposit later on so i guess ill just wait until then

              nicholasgulko: did you guys ever get a no deposit for the new game golden lotus

              nicholasgulko: ?

              Martin: Not that I know of, I really don't think we had...

              nicholasgulko: oh ok

              Martin: Where have you been though?

              nicholasgulko: my daughter has been realllly sick in the hospital with seizures shes only 1 so weve been in and out of the hospital

              nicholasgulko: i have 5 kids and they keep me busy lol

              Martin: Sorry to here about that, is she fine though, 5 kids damn

              nicholasgulko: lol

              nicholasgulko: shes better now

              nicholasgulko: thanks

              nicholasgulko: yeah i have alot of kids

              nicholasgulko: lol

              Martin: I missed you man, wanna game ?

              nicholasgulko: ?

              nicholasgulko: this is my favorite casino i have to get back in here

              Martin: Tell you what

              nicholasgulko: ?

              Martin: One moment please, you will love this.....

              nicholasgulko: ok

              Martin: You still there right?

              nicholasgulko: yep

              Martin: How much can you make out of $20?

              nicholasgulko: not sure why

              nicholasgulko: it all depends on my luck lol

              nicholasgulko: oh awesome, thanks

              Martin: Ok, I feel lucky....

              nicholasgulko: lol

              nicholasgulko: ok???

              Martin: I got you $20 in your account

              nicholasgulko: oh thanks

              nicholasgulko: i saw that

              Martin: You are may favorite player.... game well ;-)

              nicholasgulko: thanks martin

              nicholasgulko: this is why you guys are my favorite casino you treat your players well

              nicholasgulko: what is 900pay by the way?

              nicholasgulko: you bill it to your phone?

              Martin: It a payment method that  you pay out of your phone bill

              nicholasgulko: oh wow, never heard of that maybe ill try that

              Martin: That has been around for ages, why you wanna use that from now?

              nicholasgulko: no ill use my card when my wife goes to the bank for me

              nicholasgulko: thanks though

              nicholasgulko: it says access is denied when i try to click on it

              Martin: Click where?

              nicholasgulko: the 900 pay symbol it says access denied cannot be billed to your telephone lol

              nicholasgulko: i dont know why never used it before

              Martin: I'll get more for you and I'll let you know in the next 30min or so

              nicholasgulko: ok thanks alot

              nicholasgulko: ill talk to ya later on then

              nicholasgulko: thanks again

              Martin: My pleasure Nick, have a great game

              nicholasgulko: thanks...talk to ya later bye
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              MommyMachine

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              he genuinely cared about how my husband has been and where he has been...that was nice i thought
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              acgofer

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                Thanks for this post from:

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                That's really awesome! Thanks for sharing!
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                MilesSM

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                Thanks for all the Nice words If you'd Like you could mail Support to confirm your thoughts to them as they do need the additional motivation and its always nice to hear good things from good gamblers.. Thanks

                Miles
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                MilesSM

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                Hi Everyone
                Again the code you all tried redeeming belongs to a different affiliate.
                If you did not download via his website you are not eligible.
                Again if you cashed in on the bonus code your cashin will not be paid unless again you belong to that  specific affiliate..
                Please look out for promotions that you are entitled to take part in rather than get disappointed.
                We try protecting our affiliates and this is one way of doing this by only allowing players who have downloaded via a specific affiliate to redeem certain codes
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                TAAADAAA

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                I'm glad we have a casino rep here for slotmadness.

                I deposited couple days ago with LCB 400% code, but lost all.  I would be disappointed if I won because that code was not the one I could redeem.

                MilesSM wrote:

                Hi Everyone
                Again the code you all tried redeeming belongs to a different affiliate.
                If you did not download via his website you are not eligible.
                Again if you cashed in on the bonus code your cashin will not be paid unless again you belong to that  specific affiliate..
                Please look out for promotions that you are entitled to take part in rather than get disappointed.
                We try protecting our affiliates and this is one way of doing this by only allowing players who have downloaded via a specific affiliate to redeem certain codes

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